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Alex Hotel & Spa

13 Place des Marseillaises, 13001 Marseille France
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Traveler (191)
360
Panoramas (9)
Room & Suite (189)
Certificate of Excellence

About

#3 of 135 hotels in Marseille
Location
Cleanliness
Service
Value
Certificate of Excellence
At the heart of the Marseilles Saint Charles district, at the foot of the train station stairs, come and experience the ALEX Hotel! An original hotel which is shaking up traditional hospitality, with its seamless blend of modern design and Marseilles classicism. Its 21 rooms and Junior Suites (some of which have balconies) with contemporary, smooth and vibrant forms, accommodate you in a place that is protected from the outside world and the stresses and strains of the city. Brand new activities we do have a Lounge Bar "The 1713" where you can enjoy a good glass of local wine ! Our SPA by Alex is now open and you can enjoy a steam room, sauna, massages and the sensorial shower. The 10 Fitness room is open every day from 06.00 am to 23.00 pm and it's free access ! The "Le Corbusier" meeting rooms is at your disposal from 2 up to 35 person. And of course our famous breakfast is still open from 06.30 am until noon with our chef and his specialties like French toast, pancakes, waffle,...
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Property amenities
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Hotel links
Visit hotel website
Offers & Announcements:Package Deal
Hotel deals

Location

Full view
90Good for walkers
Grade: 90 out of 100
50Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
521Reviews
24Q+A
55Room tips
Traveler rating
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Popular mentions
Couldn't fault anything about Alex Hotel. Located literally right across the road from Marseilles St Charles station, it took literally 1 minute to get there once we got off the train. It is also only a short walk down to the port and other areas of note. We did not need a taxi to get anywhere. We were greeted by friendly staff. The rooms, although not very large, were adequate. Everything had a touch of class about it. The scents in the bathroom. Artwork on the walls. The beds were comfy. The aricon worked a treat. Rooms have balconies. The best part was the buffet breakfast. There is a chef that will also make you frnch toast, omelettes, pancakes etc at your request. I would definitely go back. Thanks to all the staff :)
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Response from ALEXHOTELMarseille, Directeur général at Alex Hotel & Spa
Responded yesterday
Dear Guest ! How nice to read such a your lovely review! Thank you so much for taking the time to share your experience at ALEX Hotel & Spa! It is always rewarding to have happy guests and to know they enjoy our hotel as much as we enjoyed designing, decorating it and working daily on making you comfortable - with AC working 24/7, especially with the ongoing heatwave. All our staff is dedicated to sharing with you their tips, places and favorites. I will share your kindest comments with our chef who cooked you our French toast with orange blossom flavour or our Omelette with goat cheese and honey. I'm sure you enjoyed sipping your tea or coffee outside in our inner courtyard, under the jasmine trees. Next time we have the pleasure of welcoming you, try our SPA, make yourself a treat by booking a Massage with our practitioner, have a cocktail on our Lounge-Bar terrace. Anyway, thank you again for staying at Alex Hôtel & Spa. Kind regards, The Hotel Manager and the entire ALEX Hotel & Spa team !
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Excellent location next to the main train station. I was provided with a room on the side of the yard. Large, clean air conditioned and almost brand new (room 102) I only regret there is no package with breakfast included. Nice and friendly service. Good breakfast. Waking distance to the port and downtown. Perfect choice with this small boutique style hotel !
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Response from ALEXHOTELMarseille, Directeur général at Alex Hotel & Spa
Responded 2 days ago
Dear Guest ! First of all, thank you very much for your lovely review and to take time to share your experience at ALEX Hotel & Spa! It was a real pleasure to welcome you and the show you our beautiful town of Marseille as we like it here! To take care of all our guest is our first mission and we have pleasure to treat you well, this is why we have now a Lounge Bar open everyday from 17.00 until 23.00 pm to enjoy an original aperitif, as well as a SPA (open from 10.00 am until 10.00 pm with nordic sauna, steam room, sensorial shower and massages treatments) and for the most sportive of our guest a fitness room (free access 7/7 from 06.00 am until 11.00pm) ! I read that you appreciated our breakfast and I must reply that we indeed offer packages with breakfast included, on our website and on most travel online agencies. Hope to see you soon! Best Regards. The Hotel Manager and the entire ALEX Hotel & Spa team !
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My travel buddy and I arrived close to 9 pm after a day dealing with travel difficulties. The front desk staff were so kind and helpful in checking us in. And, as they had let us know about the small lounge area, we repaired there for some wine and a cheese plate. Lo and behold, there was a small terrace where we could unwind with our food and drink and enjoy looking at the laden apricot tree a short distance away. The room itself was clean, modern, and the bath was huge by European standards. The hotel was maybe a fifteen minute walk to the old port. Not a lot of restaurants close by, but one on the corner that had terrific food. We were only there two nights but had a great experience.
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Response from ALEXHOTELMarseille, Directeur général at Alex Hotel & Spa
Responded 1 week ago
Dear Guests, How wonderful to read such nice words. I will of course share it with our team, Front Desk, Breakfast and Housekeeping. We are truly happy when our guests enjoy our heartfelt hospitality. We all work with passion and we all love to share our good tips to visit Marseille and discover the real city as we all like it as local people. You're kind enough to mention our Lounge-Bar where you had the opportunity to release the tension from the trip ; we hope you took the time to enjoy our fitness room (free access 7/7 from 06.00 am until 23.00pm). On behalf of everyone at Alex Hôtel & Spa, thank you again for your lovely comments, Until we have the pleasure of welcoming you again soon in our beautiful city, Kind regards, The Hotel Manager and the entire ALEX Hotel & Spa team
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Large bedroom with two Juliet balcony windows overlooking the courtyard. A wall of wardrobes. Large shower room. Separate toilet. Very helpful, pleasant staff with excellent English. Excellent breakfast - cooked and continental - all self service. Pleasant bar for evening drinks plus an area to sit outside.
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Response from ALEXHOTELMarseille, Directeur général at Alex Hotel & Spa
Responded 3 weeks ago
Dear Guests, Thank you so much for your lovely comments I will share with all my staff. It is our daily and heartfelt routine to satisfy you all the way and your feedback is highly appreciated! I read that you enjoyed the comfort of our Junior Suite (a bedroom and a living-room area with a balcony overlooking our inner courtyard). Now that you've found a place where to drop your luggage and rest your feet, I hope you will schedule another visit to Marseille and take the time to see all its wonders (the Calanques, the Corniche, the picturesque Panier district and the small and lovely fisherman's port Le Vallon des Auffes, just to mention a few of our attractions). As you must have noticed, all our staff is genuinely interested in sharing its knowledge of the city and its surroundings, I'm sure they will surprise you with more tips next time. Until then, thank you again for visiting us, Kind regards, The Hotel Manager and the entire ALEX Hotel & Spa team
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We had a room on the 4th floor with a lovely view. The room was quiet, clean and very comfortable. Only issue was that there was no soap in the shower and water pressure not great. Buffer breakfast was average. They don’t replenish things like croissants and had basic sliced brown bread. For 14 euros per person is was reasonable for what you get. Had a massage and used the spa which was amazing. The staff at reception were very helpful, booked a nice restaurant for us and recommended a good hairdresser.
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Response from ALEXHOTELMarseille, Gérant at Alex Hotel & Spa
Responded 3 weeks ago
Dear Christie, Thank you for taking he time to share you experience on Tripadvisor and for writing such nice comments. I must however reply about the breakfast: of course we replenish all the products every time they need replenishing. When you had breakfast, you noticed all the tasty products at your hand and helped yourself, while the croissants and bread were in the oven and would be in your plates any minute : you indeed declined our Chef's offer when she proposed you hot croissants from the oven. The room you occupied overlooks our inner courtyard and has a lovely view over the city's roofs. All our bathrooms have soap, you may not have found hard soap for we offer a soap dispenser with Yves Rocher product. I'm sure if you had asked us about it, we would have given you a satisfying answer. On the other hand, I'm very glad you enjoyed our Spa (steam room, sauna, sensorial shower, relaxing area with complimentary tea) and the talent of our practitioner for an hour long massage ! I will share your nice comments on the staff who is always happy to help you find the restaurant that meets your tastes. I hope we'll have the pleasure of welcoming you again for your next visit in our beautiful city of Marseille. Until then, Kind regards The Hotel Manager and the entire ALEX Hotel & Spa team
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PRICE RANGE
$102 - $196 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
21
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