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Novotel Marseille Vieux Port

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Novotel Marseille Vieux Port
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1,045 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

You get what you pay for, thje staff were pleaseant enough, the room servioce wasnt great, didnt answer the phone on a couple of occasions, didnt ezplain to us the mini bar was complimentary, had to review the bill as there was some mistakes, I cou;d go into a lt more detail but will leave it with the fact that... More 

Helpful?
Thank Richard L
belfast
Level Contributor
219 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here two nights. Clean and pleasant and great location. Breakfast was ok. Coffee was out of a machine which is never good. Service was ok. Quite a modern interior to the hotel. Front desk were quick and pleasant to deal with.

Helpful?
Thank Inder M
John S, Manager at Novotel Marseille Vieux Port, responded to this review

Thank you for your comments regarding your stay at Novotel Marseille Vieux Port. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Waiting to welcome you again, please accept, Madam, Sir,... More 

Drogheda, Ireland
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my husband and younger son. We arrived before the check-in time as we had a very early flight. The receptionist was very helpful and was able to give us an early check-in. The rooms are standard Novotel kit - does exactly as it says on the tin. The hotel restaurant is situated overlooking the old port with... More 

Helpful?
Thank 6TeamB4
John S, Manager at Novotel Marseille Vieux Port, responded to this review
Google Translation

Bonjour, Nous vous remercions de votre commentaire. Il est très positif et met en avant de nombreux points que vous... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was in a good location, close to the Vieux Port and the local beach. In a city that has lots to offer, this hotel had everything we needed as a family. The rooms were big, so we weren't falling over each other. The breakfast was first-rate, with an excellent selection of food and drinks. The pool was great-... More 

Helpful?
1 Thank Jason H
St. Neots, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stayed here as a family with a child. Rooms were clean and comfortable. Breakfast was great, plenty to choose from. Drinks at the bar were more expensive than other bars. Pool was ok but did get busy. Staff were friendly and helpful. plenty of pool towels. The hotel is about 10 minutes walk to bars and restaurants and to... More 

Helpful?
Thank Curlyw2001
John S, Responsable réception at Novotel Marseille Vieux Port, responded to this review

Dear Guest, Thank you for this comment so posivitive !! Hope welcome you soon at Novotel :) More 

Edmonton, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Our family stayed at this hotel for 4 nights in Marseille. They have renovated their restaurant and reception area but the rooms! The staff advised that we had a renovated room but upon entering it, it felt like I was in a motel-popcorned walls, uncomfortable sofabed, shower leaked so the floor flooded every time we took a shower, and running... More 

Helpful?
Thank Kimberlythai
John S, Responsable réception at Novotel Marseille Vieux Port, responded to this review

Dear Guest, Thank you for your comment. We are sorry for desapointement you have in your room. This is not usual. We hope welcome you another time in Novotel (next year your hotel would be 100% refurbish) More 

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Edmonton, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived to the hotel to find we had a renovated room but no view although requested. The staff were apologetic but indicated could not accommodate the request. The staff are very unprepared to assist guests, they only have city maps, not the area, don't have an suggestions for places to visit or eat other than the basic tourist stops... More 

Helpful?
Thank KimDS74
John S, Responsable réception at Novotel Marseille Vieux Port, responded to this review

Dear Guest, Thank you for sharing your advice after your stay with us. We appologize for desapointement you had with you room. You book a superior room and a sea view for this type of room do not exist. There is standard view. We've got only 11 Executive room in front of the sea and during busy period we do... More 

Karlskrona, Sweden
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Novotel Marseille Vieux Port is a very good hotel with a great view over the old port from the restaurant and bar. It's a walking distance to the port where there are many restaurants and shops. In general this hotel looks more modern and new than the Novotel Nice Centre hotel. The hotel has a nice swimming pool outdoors in... More 

Helpful?
Thank KTBergsten
John S, Responsable réception at Novotel Marseille Vieux Port, responded to this review

Dear, Thank you for sharing your feeling after your stay with us. We are really satisfy that you enjoy your stay with us. Thank you for the information about the new bus stop for L'open tour. Now we know :). We hope welcome you and your family another time in our Hotel. More 

Richmond, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed here with family on arriving in Marseille and again at end of July on our two week holiday. Rooms on first night were on ground floor and not the best. Much better on our second visit and the rooms were lighter, a better lay out and more spacious, with a nicer view. Breakfasts on both occasions (self-service) were very... More 

Helpful?
Thank Chris P
John S, Responsable réception at Novotel Marseille Vieux Port, responded to this review

Dear, Thank for your comment. We are glad that you enjoy your stay with us. Sorry for desapointement you had with the restaurant. It s not usual. We hope welcome you and your family soon in Novotel Vieux Port :) More 

Roeselare, Belgium
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 26, 2016

Welcome to Novotel Vieux Ports where the average age of the staff is 18, some people might find this pleasant but when it comes to the service given it's far from pleasant. Reception was being ignorant until you actually asked them something, no welcome, good night or have a good day inhere. The room was horror, 6 TV stations, no... More 

Helpful?
Thank Bert M
John S, Responsable réception at Novotel Marseille Vieux Port, responded to this review

Dear Bert M, Thank you for your comment after your stay. All your stay, all our service and all our employees and your room and the car park and the breakfast and the bread desapoint you. We appologize for this It not usual. We enjoy that you appreciate our swimming, the view on the sea. Pool is private and only... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Novotel Cafe Marseille Vieux Port
Novotel Cafe Marseille Vieux Port
Cuisines: French, Mediterranean, European
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The 4-star Novotel Marseille Vieux Port hotel welcomes you in the heart of the Phocean city for a unique stay: with your family, visit the key sites such as the MUCEM, Palais du Pharo, Fort St. Jean and access the beaches in just minutes. While on business trips, benefit from free WIFI, our private car park and the views of the Old Port from our Novotel Cafe restaurant. The hotel also benefits from direct access to highways. ... more   less 

Additional Information about Novotel Marseille Vieux Port

Address: 36 boulevard Charles Livon, 13007 Marseille, France
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range: $126 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Marseille Vieux Port 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Marseille Vieux Port Hotel Marseille
Accor Marseille Vieux Port
Marseille Novotel
Hotel Style:
#6 Spa Hotel in Marseille
#15 Luxury Hotel in Marseille
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