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Sofitel Marseille Vieux-Port

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36 boulevard Charles Livon, 13007 Marseille France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1407)
Dining (173)
Room & Suite (58)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Marseille Vieux-Port
Updated 10/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 140 hotels in Marseille
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Ideally located at the heart of France's oldest port city, this hotel is a stopover between the Riviera, the Camargue and Lubéron,and a short boat ride away from the Château d'If on its famous island setting and the Calanques. Near La Canebière, the hotel offers an exceptional view over the Vieux-Port. In the evenings, relax in the cozy atmosphere of the Dantès Skylounge.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Wine / champagne
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Solarium
Waxing services
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Russian, Spanish and 3 more
3,012Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
Fred V wrote a review Oct 2020
Machelen, Belgium9 contributions
Beautiful location and service on top ! My first choice when I’m going to Marseille. Love it so much The room are great especially with view on the « vieux Port » Thanks at all the Sofitel Vieux port for making the stay a perfect moment.... Fred
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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BGIWorldTraveller wrote a review Oct 2020
Barbados20,984 contributions634 helpful votes
+1
I spent three nights here pre-covid and was very very happy with my choice. First class welcome as I'm ALL Platinum. Great welcome cocktails and fantastic upgraded room with excellent harbour view. Huge bathroom with powerful raindrop shower. Luxury Lanvin bathroom amenities as well. Breakfast was extremely good. Easily the best breakfast I ever had anywhere in France. Fresh melt in your mouth croissants as well. Huge buffet spread. Excellent selection of fresh juices and even a crepe machine! I was in heaven. Thank you for the excellent stay and I will definitely be back!
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Date of stay: November 2019
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2 Helpful votes
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Victoria C wrote a review Aug 2020
London, United Kingdom278 contributions97 helpful votes
After reading some negative reviews my hopes were not too high for this stay in Marseilles at The Sofitel! However I was pleasantly surprised by the quality of the room, just a simple double bedroom with no view but all was in good order nothing old or tatty! The bed was very comfy and the linens were good quality. The Hermes soaps etc will always get a vote from me, nice fluffy quality towels as well. The tea selection was poor, we are English we like tea in the morning! The first morning only coffee and the 2nd morning lemon verbena herbal tea ! A first works problem! Due to Covid you need to book a slot at the pool which I just say is annoying and due to this we did not use - the sun also leaves the pool quite early - so if you are thinking of hanging by the pool all day think again! Saying that you are in Marseilles a FANTASTIC city get out and enjoy it! We arrived by car and did find it strange that a 5 star hotel does not have a bell boy or even valet parking. It would have been nice to have been greeted and directed to the car park by someone instead of having to run in - queue up to be told how and where to park. Staff were all very friendly - especially Lucas who checked us in. Location is great - a short walk to the port or up the hill to The Corniche. A good quality option when staying in Marseilles
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Kerem22 wrote a review Jul 2020
2 contributions5 helpful votes
I stayed at the Sofitel Vieux-Port in Marseille for one night in July 2020. Having recently arrived after a day of traveling, I decided to have something quick to eat at the restaurant before going to bed (I had more traveling to do the next day.) The restaurant was fully booked, so I was directed to the rooftop bar for a bite to eat at 9:15pm. I spoke to the person who greeted me. He directed me to a seat indoors while I waited for a bar table. He did not say how long the wait would be and I thought I would get seated after two ladies who had walked in just before me. In the following 30 minutes, three to four groups who arrived after me were seated. As I began noticing this, I started to wonder whether I was at the end of some queue I didn’t know about; and the frustration built from there. As the person I’d spoken to walked by again and saw me still waiting, I heard him say something like “ah, monsieur” to himself, at which point I thought he maybe had completely forgotten about me. I guess it was good that I wasn’t being treated like a second-class citizen on purpose and that this was (perhaps) an oversight. But at hotels like Sofitel, part of the service needs to be about getting the little things right, such as making sure guests don’t feel ignored or forgotten or that other guests are getting preferential treatment. (Everybody should be treated equally.) Managing a waiting list is important and shouldn’t be that difficult. Small things can upset people; I left in disgust and went to bed hungry as I was no longer in the mood to eat or drink there. I attribute my incident to poor organization, a lack of focus at the bar and poor attention to detail. This wasn’t the end of the world for anybody, at all, but it ruined the first night of a vacation.
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Date of stay: July 2020Trip type: Traveled solo
1 Helpful vote
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Mili S wrote a review Mar 2020
London, United Kingdom14 contributions2 helpful votes
My husband and I stayed at the Sofitel for a long weekend and had the most perfect stay. Staff were extremely accommodating and helpful - we were upgraded to the harbour view, (which was truly beautiful), checked in 4 hours early and had complimentary treats and a welcome drink for my husbands birthday! Concierge were also very helpful in recommending restaurants and top sights to visit. The location was perfect for great views of the port and only a 15 mins walk away from the metro, buses, museum, restaurants, and bars. The rooftop bar was a plus and great place to grab a drink with a view. Highly recommend - we couldn't be happier with our stay.
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Date of stay: March 2020
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Response from DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port
Responded Mar 13, 2020
Dear Milis, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager
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PRICE RANGE
$200 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel marseille vieux-port hotel marseille, marseille sofitel
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
134
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Frequently Asked Questions about Sofitel Marseille Vieux-Port
Which popular attractions are close to Sofitel Marseille Vieux-Port?
Nearby attractions include Palais du Pharo (0.1 miles), Mucem (0.3 miles), and Marseille Drone Tour (0.2 miles).
What are some of the property amenities at Sofitel Marseille Vieux-Port?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Marseille Vieux-Port?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Marseille Vieux-Port?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Marseille Vieux-Port?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Sofitel Marseille Vieux-Port?
Conveniently located restaurants include Restaurant Michel, Au Bout Du Quai, and Les Akolytes.
Are there opportunities to exercise at Sofitel Marseille Vieux-Port?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Sofitel Marseille Vieux-Port have an airport shuttle?
Yes, Sofitel Marseille Vieux-Port offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Marseille Vieux-Port located near the city center?
Yes, it is 0.5 miles away from the center of Marseille.
Are any cleaning services offered at Sofitel Marseille Vieux-Port?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Marseille Vieux-Port?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.