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Sofitel Marseille Vieux-Port

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1,826 Reviews from our TripAdvisor Community

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Showing 497: English reviews
West Midlands, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our 3rd year coming back to the Sofitel and it was still as luxurious and beautiful as the first time we came. We spent 1 week this time and our room was very comfortable, non smoking, it was kept clean, fresh and tidy like the rest of the hotel the staff are very helpful, accomodating and friendly. There... More 

Helpful?
Thank Jellie0611
Northamptonshire
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the third Sofitel we have stayed in; the others were in Berlin and Paris. The one in Marseille is in a good position near to the Old Port but is close to a very busy road. The view from our bedroom was stunning and as usual the bathroom and room were attractive and well furnished. Overall not quite... More 

Helpful?
Thank Susannah55
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Susannah, We thank you for taking the time to share your impressions following your recent stay with us. We are delighted to read that you were able to fully appreciate the quality of our rooms, the warm welcome offered by our teams as well as the variety of products offered by our buffet breakfast. Your feedback regarding the prices... More 

Lausanne, Switzerland
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Sofitel in Marseille is a quality hotel which is slightly aged but well maintained . The staff is incredibly motivated, have never seen that in a French hotel. Extremely helpful and very friendly and its not made up, they sound all authentic. The rooms are high quality, a bit aged but very well maintained. The beds have the usual... More 

Helpful?
Thank magicmarvel
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, Dear Sir, What can we say except thank you for this wonderful comments shared on TripAdvisor . It is still a real pleasure to receive good comments, and particularly wheh we can read that you very enjoyed the hotel as well as the quality of our service. It is with pleasure that we will share your compliments to... More 

Paris, France
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights in July before the main rush during the holidays. I am a fan of the Sofitel brand and I like their design a lot and this hotel did not let me down. We got an upgrade to a harbour view room which was absolutely worth the extra-price. Rooms are very spacious and clean. The service was... More 

Helpful?
Thank Mone_HH
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, Dear Sir, We thank you very much for your comment. It was a real pleasure to welcome you in July, we sincerely thank you for your confidence. It's a pleasure to hear that you enjoyed our facilities, as our panoramic bar « Le Dantes Skylounge », our buffet breakfast with its rooftop terrace, and the quality of service... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Pricey, but not for a 5 Star hotel. One of the greatest views In all of the south of France! The staff, food, pool, bars and rooms all top notch. Best nights sleep In a month of traveling Oh the bed! The best ever! The pool is a shared with a four star property, but we for not find it... More 

Helpful?
Thank Dsobon
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, Dear Sir, What can we say except thank you for this enthusiastic comments shared on Trip Advisor following your recent stay with us ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

Albania
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

-Very good location. In front of the old port -Spacious rooms. Big tarrace with great view toward. -excellent concierge(tried petit train- it was fan) Something interesting you should know: whenever you order taxi from the reception, they charge you 6 euros. Anyways, I would go back to this hotel.

Helpful?
Thank Kle_viss
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, Dear Sir, We sincerely thank you for your confidence and for choosing the Sofitel Marseille Vieux Port for your stay in Marseille. We are delighted to read that you were able to fully appreciate the quality of our rooms, the warm welcome offered by our teams as well as our rooftop terraces with the view around the old... More 

Cheshire England
Level Contributor
56 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

A very mediocre hotel in Mareilles, we had a cellar for a room, which stank of smoke. Smoking in breakfast area, we asked for just three croissants and two coffees instead of full breakfast and they charged us 37 euros! Very noisy, could not sleep because of loud music outside room until very late. Surprised the swimming pool was shared... More 

Helpful?
1 Thank Marsha123
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Marsha, Thank you for taking the time to give us your opinion after your stay with us, and have wanted to discover our hotel. We are very sorry to read that your experience was not up to your expectations and we apologize for the unfortunate inconvenience encountered during your stay that are in no way representative of the quality... More 

Grosse Pointe, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival, we were offered the opportunity to upgrade to a harbor-side room. The view was simply wonderful, day and night. At an additional cost of about 30 euros,Mitch was well worth the price. We ate lunch and dinner at the outdoor restaurant on the same level as the registration desk. Same menu for lunch and dinner. We loved our... More 

Helpful?
Thank Seth L
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Sir, What can we say except thank you for this glowing review following your stay in our walls! It's a pleasure to hear that you enjoyed our facilities, as our buffet breakfast in our rooftop terrace and our brasserie Le Carré Bistromanie, and the quality of service offered by our teams. Your feedback regarding the improvements to bring to... More 

Durban, South Africa
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel. Rooms were very comfortable, wifi was good, views from the front of the hotel are among the best in Marseille and it is very conveniently located. Our rooms were at the back of the hotel so we unfortunately did not have the wonderful views that I am sure the front rooms have - we didn't... More 

Helpful?
Thank Michtrav_1
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Michtrav, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

London, United Kingdom
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel provides everything you need for a luxury hotel stay: - excellent valet parking, taking all the stress away from self parking - wonderful views from the hotel room and terrace bar and restaurant on 7th floor - clean and ultra modern room with all amenities and lovely free products - beautiful, slightly heated outdoor swimming pool with deck... More 

Helpful?
1 Thank Lscue777
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, Sear Sir, Let us thank you for the comment posted on TripAdvisor following your stay with us, and your warm recommendations! We are delighted to read that you enjoyed your experience with us and you enjoyed the discreet and attentive service of our staff. Our teams works every day to offer exceptional experiences to our customers, so it's... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Ideally located at the heart of France's oldest port city, this hotel is a stopover between the Riviera, the Camargue and Lubéron,and a short boat ride away from the Château d'If on its famous island setting and the Calanques. Near La Canebière, the hotel offers an exceptional view over the Vieux-Port. In the evenings, relax in the cozy atmosphere of the Dantès Skylounge. ... more   less 

Additional Information about Sofitel Marseille Vieux-Port

Address: 36, boulevard Charles Livon, 13007 Marseille, France
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range: $180 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marseille Vieux-Port 5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Sofitel Marseille Vieux-Port Hotel Marseille
Marseille Sofitel
Hotel Style:
#2 Business Hotel in Marseille
#3 Spa Hotel in Marseille
#4 Luxury Hotel in Marseille
#4 Green Hotel in Marseille
#4 Romantic Hotel in Marseille
#8 Family Hotel in Marseille
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