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Mercure Marseille Centre Vieux Port

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Traveler (287)
Room & Suite (132)
Dining (5)
Overview
  • Excellent23%
  • Very good54%
  • Average17%
  • Poor4%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Family Rooms
4 Star accommodation
All hotel details
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Reviews (1,309)
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260 results
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67
120
47
15
11
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LanguageEnglish
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67
120
47
15
11
Show reviews that mention
All reviewsprivilege roomshopping centre next doorvieux portnice hotelgaleries lafayettebreakfast selectionfive minute walkcentral locationreception staffour room was spacioustram stopsecure parkingbreakfast was excellentgood sizelocation is excellentshort breakstayed here for nights
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1 - 5 of 260 reviews
Reviewed 4 days ago

Enjoyed our stay and staff welcoming and helpful. Only problem is that they have used 2 single bed to form a double bed . I guess this is quite common in Europe. Safe was not working and it was repaired the following day and also...More

Review collected in partnership with Accorhotels.com
Thank Danny R
Reviewed 3 weeks ago

Excellent stay, warm & efficient service at the reception on both days. Comfortable room (Privilege category). Poor wifi connection however, unless sitting near the door. Good lounge area, great barman. Excellent hotel location.More

Review collected in partnership with Accorhotels.com
Thank bergas2018
Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux PortResponded 2 weeks ago

Dear Guest, I would like to thank you for your pleasant comments about your recent stay in our hotel Mercure Marseille Center, I will share your comments comments with my team, it will encourage the staff. I hope to have the opportunity to welcome you...More

Reviewed 4 weeks ago via mobile

Outdated hotel with aircon issues and since its fully booked you cant be transferred. rooms were dark and certainly need a good renovation. Front office staff should be retrained in customer service . Breakfast was basic and served in a function room because i think...More

Thank christopher1281987
Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux PortResponded 4 weeks ago

Dear Guest, I regret to read that your last stay did not meet your expectations and I would ike to apologize if the front office team seemed rule to you, I can garantee it is a very unusual situation. Our hotel was renovated entirely in...More

Reviewed July 9, 2018

A great location for seeing the City. The room was comfortable - two people, two beds. I liked the bar/sitting area. Very secure parking for hotel guests. Front desk was helpful. From room I could see the Jardin des Vestiges with Phoenician ruins about 400...More

Thank Margo A
Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux PortResponded July 11, 2018

Dear guest, I am pleased to read that you enjoyed your stay in our hotel in Marseille. I hope to have the opportunity to welcome you again soon. Best regards,

Reviewed July 9, 2018

We have been planning to go to Marseille for some years,but was put of by all those films,ie,22 Bullits,popeye films etc. But the port and the buildings of Marseille were fabulous,plenty of places to eat. Our hotel was on the 10th floor,giving us a great...More

Thank leonardo311044
Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux PortResponded July 11, 2018

Dear guest, Thank you for having time to share your experience, it is a real pleasure to read your comments. I hope we will have the pleasure to welcome you again. Best regards,

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
$107 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Marseille
#14 Romantic Hotel in Marseille
#18 Business Hotel in Marseille
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$107 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Marseille
#14 Romantic Hotel in Marseille
#18 Business Hotel in Marseille
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (287)
Room & Suite (132)
Dining (5)
Business Center & Event Rooms (7)
Questions & Answers
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HelloT2013
May 10, 2018|
AnswerShow all 3 answers
Response from RossJ83 | Reviewed this property |
I didn’t have any issues when I was there, a lot of Marseille is quite run down but the hotel is right next to a Main Street and shopping centre which are both well lit areas at night
0
Votes
Sharon S
July 13, 2016|
AnswerShow all 3 answers
Response from Rhona139 | Reviewed this property |
hi - take the bus from the Airport to the Station - from there is is a 10 min walk - or you can swap onto the Metro and get off at the Old Port and it is a 2 min walk from there
1
Vote
Room Tips
"Higher floors have a better view. Rooms at the back and on the left have a port view."
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"Room with a sofa will give some extra space to move around."
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"Pay for the upgraded room with a King Bed. You will get an opening window on the quiet side."
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"Breakfast room is 2nd floor and has at least 3 hour slot, so could be noisy."
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