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Best Western Plus La Joliette

Traveler (56)
Room & Suite (43)
Dining (17)

About

#66 of 135 hotels in Marseille
Location
Cleanliness
Service
Value
Located at the very heart of Marseille, between the Vieux port, the harbor and down town, it become so easy to get into la Joliette, by any way choose.Underground and tram stations put on the hotel at only 5mn to St Charles station, and 10mn from the Vieux port. Many monuments as the Littoral boulevard, La Major Cathedral, the Docks of Marseille are both part on making this area plenty of live.The Hotel la Joliette is a charming and standing hotel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Babysitting
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
114Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
94Reviews
12Q+A
1Room tip
Traveler rating
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Popular mentions
Very nice team, My room was available at 15:00. The room was very clean, internet very fast. Breakfast in the patio is very nice. Good selection of food and drink for breakfast, exception: do not take the cappuccino!
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Response from Chantal G, Front Office Manager at Best Western Plus La Joliette
Responded 2 weeks ago
Dear dominiquec, Thank you for your nice comment! We are so sorry for the cappuccino, a technician came 2 days ago and fixed it ! We hope to see you again and all the team wish you a nice summer. Best regards.
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+1
Very good hotel! The room is large. I was with my parent’s and i was sleep in the gallery floor, the whole floor was for me. Stuff is kind and good. The breakfast was very good. With very nice of view and there is terrece in the gallery
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Response from Chantal G, Front Office Manager at Best Western Plus La Joliette
Responded 4 weeks ago
Dear YaelIP105, Thank you so much for your kind answer. We are glad to be able to welcome family in our hotel now. Alle the team wish you the best. Best regards.
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Good hotel with friendly staff, always ready to guide with directions. Most of the tourist places are at a walking distance. The old port, church and museum are 5 minutes walk. Loved our stay here. Sure we will stay here again in our next visit.
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Response from Chantal G, Front Office Manager at Best Western Plus La Joliette
Responded May 28, 2019
Dear Avinash Chandra, Thank you for all your compliments! It was a pleasure for us to help you having a nice stay in our beautiful city. All our team wish you the best and hope to welcome you again! Best regards. Stéphanie.
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Very centrally located close to the port. The rooms are small but have all the amenities in place. Check in was quick and staff at reception efficient and polite. Breakfast was good with a variety of options to cater to all tastes. Only drawback is lack.of wifi connectivity in the rooms. Available only in the reception area. Overall a very satisfying stay.
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Response from Chantal G, Front Office Manager at Best Western Plus La Joliette
Responded May 13, 2019
Dear Puchka, Thank you for sharing your feeling with us. We are sorry for the wifi issue, be sure that we are hardky working on it. We hope to welcome you another time. Best regards.
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They first rejected my credit card several times, so I gave the details of another one. But they still blocked a certain amount on both of the cards! As I told them, they said that it was not them who did that (…) After there was no understanding / solution provided, they assured me that in any case the blocked amount would be released the same evening. This is now a week ago, and guess what, the amount is still blocked! The worst is that they keep claiming that they didn't do that, even though I have showed them the credit card statement when I checked out... Not recommendable at all, far too chaotic!
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Response from Chantal G, Front Office Manager at Best Western Plus La Joliette
Responded Apr 29, 2019
Dear Daniela, I a m sorry to read your disappointment. Our rules are the same for all our customers and we do a pre authorization on all the credit card. As my manager explain you, evrything is in order on our side, and the money is not debited but frozen on your account, and we released the money on time as we said. Even if i understand your reaction, please check with your bank because we sent you all the proof of our good faith. Don't hesitate to contact us if you still had some issues. Regards.
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12
PRICE RANGE
$108 - $176 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
64
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