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Holiday Inn Express Marseille-Saint Charles

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Holiday Inn Express Marseille-Saint Charles
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678 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very comfy hotel with good staff. The rooms are huge. Really like the breakfast service. Wi-fi is free but sadly slow. There is 24h bar and this is good, because it was quite hard to find a place to drink during the night near the hotel.

Helpful?
Thank Maksim T
Antso S, General Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Maksim T, Thank you so much for your positive feedback further to your recent stay. We’re glad that you almost fully enjoyed our services. We hope to welcome you once again at the Holiday Inn Express Marseille Saint Charles, should you come back to Marseille. Best regards, Antso More 

Melbourne, Australia
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose the holiday Inn near the Marseille-Saint Charles station because I had an early morning train departure. I was really impressed by the standard of service, accommodation and the breakfast. Large modern room with excellent soundproofing, charming check in staff and just a hundred meters walk to my train after a great breakfast. I had been staying in the... More 

Helpful?
Thank GrantEd256
AntsoS, General Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear GrantEd256, It’s such a great pleasure to read your generous ratings and comments on our property and charming staff. Indeed our location just in front of the train station is ideal for early trains departure. We’re glad that we are now considered as your base hotel in Marseille and are eager to welcome you for future stay. See you... More 

Paris, France
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

very near to train station and 15m walk to port. nice decent clean room. slow for check-in, only 1 staff but she did her best. she is Italian can't remember her name and another male night staff very helpful. typical fresh pastries for breakfast but the plus point is their fresh fruit salad!

Helpful?
Thank Changan M
AntsoS, General Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear tchangan, We would like to thank you for your positive feedback further to your recent stay in our property and are happy to read that appreciated our practical location and our helpful receptionist Antonella. We hope to welcome you back if you pass by Marseille again. Best regards, Antso More 

Minneapolis, Minnesota
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with family on July 12 with my family , I had two rooms , check in process in slow to begin with nt eventually got my rooms . One room had problem with bathtub filled with water and not draining , called front desk who could not understand what is wrong but came up and advised me that... More 

Helpful?
Thank Amjad S
AntsoS, General Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Amjad S, We would like to thank you for taking the time to share your comments and help us to improve our services. We’re really sorry that you encountered these maintenance issues that have been shared with our agent for immediate action. As a Holiday Inn Express hotel, we provide as per our standards overall shower gel/shampoo but unfortunately... More 

Singapore, Singapore
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

if you are going to use the metro or national rail a fair bit, this is the place to stay: it is just a minute's walk from the Saint Charles station. it's also a couple of stops from the Old Port and 15 minutes from the stadium. there are decent food and grocery options nearby and the surroundings are generally... More 

Helpful?
Thank chensiyuan
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear chensiyuan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales manager More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago

Enjoyed a 2 night stay here. We literally carried our luggage across the road from train station and checked in. We had a triple room and it was clean and not too small. The old port was just a 15 min walk from the hotel. The metro station is also across the street if you'd rather take that to explore.... More 

Helpful?
Thank Tyler L
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Tyler L , Thank you very much for your comment very positive . You appreciated our hotel for his situation especially in front of the staion and only 15 minutes to Old Port Warmest regards , Frédéric Renard Sales manager More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My dad and I were having a European trip together and were using Airbnb. Every Airbnb place was great...until we got to Marseille. I had no idea the entire city was a dirty, chaotic, ghetto. The apartment we rented was right off the harbor at the opera, however, it was overrun with kids shooting off fireworks at 11 at night.... More 

Helpful?
Thank kensajolaw
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear kensajolaw, What a good news ( you met our hotel ) in a bad story but finally with our receptionnist you found a quiet room in a quiet hotel See you next time Regards Frédéric Renard Sales manager More 

San Antonio, Texas
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is right next to the train station and thus also next to the metro station of St. Charles. For sightseeing its location is great and we frequently bought a day pass for unlimited usage of buses, trams and metro. If you get the city pass, this is also included. The hotel itself is really basic, it doesn't have... More 

Helpful?
Thank NM2181
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear NM 2181, Our hotel is located just in front train and metro stations and is a short trip to the beach and Mall. We apologized for any discomfort experienced with the air conditioner. Our staff is one of the greatest we could ever ask for, we're so happy they were able to assist you during your visit! Thank you... More 

Norman, Oklahoma
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 19, 2016

This hotel is just across the street from the main train station which makes this a great hotel if you will be arriving late or leaving early. Theres also a metro station at the train station which makes it easy to get to many areas. However, I wasn't very impressed with the area the hotel is in and next time... More 

Helpful?
1 Thank mwwalk
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear mwwalk, Thank you for taking the time in posting a review about our property on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I regret to know about the service letdown from our hotel staff. This is definitely not the customer service we endeavor to deliver our guests and for that,... More 

Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

My boyfriend and I came to Marseille for the euro cup 2016 to watch England vs Russia. After erroneously booking a hotel too far away from the stadium we were lucky and able to make a last minute reservation here and so glad we did. The service was great even with the crazy crowds for the game. Breakfast was standard... More 

Helpful?
Thank Annalynnpadilla
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Annalynnpadilla, Thank you for taking the time to review our Holiday Inn Express Marseille Saint Charles . We appreciate your great comments about the stay and the detailed feedback you provided. We are glad to hear that you enjoyed your stay here, especially with the staff. We will be sure to share with them your feedback! We are sorry... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Holiday Inn Express Marseille-Saint Charles

Address: 15 boulevard Maurice Bourdet, 13001 Marseille, France
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range: $86 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Marseille-Saint Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
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