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Holiday Inn Express Marseille-Saint Charles

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Holiday Inn Express Marseille-Saint Charles
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753 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Thessaloniki, Greece
Reviewed 4 weeks ago

If you travel by train like we did, this is an excellent choice. We booked a family room during EURO championship so the price wasn't cheap as normal. The breakfast was included and it was good with only cold food. The location as I mentioned earlier was very close to the main train station and the metro station. The reception...

Reviewed December 7, 2016 via mobile

The hotel is in front of the station and the pickup location for taxi. To reach the old port it takes 10 min on foot or 2 stops by metro. Rooms are very clean and spacious. Staff very helpful. Breakfast is abundant. No complaints.

Westwood Lassen County, California
Reviewed November 22, 2016

We arrived on train after many hours traveling and were happy to find this hotel.A very nice place to stay. We were happy to see a modern, clean hotel, and a very friendly staff. The hotel is only a few yards from the train station and is very convenient. The desk manager was extremely helpful, even though we had arrived...

Boise, Idaho
Reviewed November 15, 2016

Desk staff was pleasant and English speaking. However, I had emailed the hotel to try and find out how to get there from the airport and didn't get much of an answer - they said there was a shuttle but not where or how to catch it. It turns out, there is not a hotel shuttle. There is a bus...

Jean-Pierre B, Regional Director Of Sales and Marketing at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Daesmae, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed November 9, 2016

The manager on Duty managed our reservation, we booked on the day,( he was very efficient) as we were traveling from Sete and made our booking while driving.There is parking available at the hotel, the rooms are clean, neat and the bed is comfortable. The breakfast was very nicely presented and was of good quality. The staff at reception are...

Washington DC, District of Columbia
Reviewed October 31, 2016 via mobile

I arrived late from Paris and booked at the HI Express directly across from the station. The hotel is modern and it took two minutes to check in. I was given a nice room with harbor view which was beautiful at night and during the day. The breakfast area is very nice and breakfast was good. There are few restaurants...

Reviewed October 25, 2016

When booking a room at an internationally known hotel brand in a cosmopolitan city in a western developed country that advertises wi-fi access in all rooms, can one expect to be able to connect to the internet? Not here. We spent three fruitless days trying, not being able to send or receive a single e-mail on phones, tablets or lap-top....

Jean-Pierre B, Regional Sales and Marketing Director at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear M D B, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our IT Team and make the necessary changes. We hope you choose to stay with us again, so we can show you our...

Sault Ste. Marie, Canada
Reviewed October 18, 2016

This hotel was perfect for the last two nights in France, prior to returning overseas. It was close to the port and old town and right across from the train station. The staff was terrific and we enjoyed socializing in the bar area and on the terrace. The breakfast buffet was terrific having much more than a continental breakfast.

Colchester, United Kingdom
Reviewed October 17, 2016

As others have said, this hotel is super convenient for the station literally just across the road. The reception staff were pleasant, helpful...and speak very good English We had one of the rooms with a terrace - and a lovely view across the city toward Notre Dame and, in the distance, the sea ( a shame the gardens and vine...

boise, id
Reviewed October 7, 2016

Small rooms but fine for just one night. Very convenient located to make train connections. The breakfast buffet was good with lots of variety. Staff is friendly and helpful. There is a storage room for luggage.

IHGService, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear doris n, Thank you for your recent stay and for taking the time to write a review. While we are pleased to read that you liked our location to be very convenient, staff friendly and helpful and breakfast buffet to having lots of variety it is regrettable that the size of the room is a letdown. It is not...

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Holiday Inn Express Marseille-Saint Charles

Address: 15 boulevard Maurice Bourdet, 13001 Marseille, France
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range: $72 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Marseille-Saint Charles 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
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See which rooms travelers prefer

“If you sleep with your window's open, get a room at the back of the hotel. The street is noisy most of the night.”
 of 5 bubbles 99runner, Oct 18, 2016 | Read review
“The terrace room views are lovely and there's a lot of space to sunbathe or enjoy an impromptu drink or snack.”
 of 5 bubbles 397AlanM, Oct 17, 2016 | Read review
“Panoramic view rooms definitely worth paying extra for”
 of 5 bubbles sunsearcher55, Sep 25, 2016 | Read review
“hihger floors are more quiet - some rooms have really nice view”
 of 5 bubbles JoannaKrakow, Aug 31, 2016 | Read review
“book hotel and pay on arrival after having discussion with hotel staff rather than booking and paying in advance wherever possible”
 of 5 bubbles BishwaPudasaini, Aug 14, 2016 | Read review
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