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Hotel Terminus Saint Charles

Traveler (66)
Room & Suite (49)
Dining (10)

About

#43 of 135 hotels in Marseille
Location
Cleanliness
Service
Value
Set just opposite the Saint-Charles train station, near the underground station and 10 minutes by foot from the famous Vieux Port, this renovated hotel welcomes you in a family atmosphere. All guest rooms of the Hotel Terminus Saint-Charles are fitted with all the modern comfort and come with television and shower. Some of them are specially designed to welcomes the disabled guests. Wi-Fi Internet access is available on-site.
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Property amenities
Free High Speed Internet (WiFi)
Multilingual Staff
Public Wifi
Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located

Location

Full view
91Great for walkers
Grade: 91 out of 100
56Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
379Reviews
5Q+A
19Room tips
Traveler rating
  • 92
  • 175
  • 58
  • 31
  • 24
Time of year
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Popular mentions
We flew into the Marseille airport at Vitrolles and caught a bus to the Gare de St. Charles. While the shopping area inside the station is pretty big, we realized that almost any street away from the university would head us in the right direction of the Grand Escalier. As we
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Review collected in partnership with this hotel
Response from Anna M, chargée de communication at Hotel Terminus Saint Charles
Responded May 3, 2019
Dear Tessm510, Thank you so much for this great feedback and all this these small details that will be useful to our future customers. The hotel has been privatly owned by a family for 2 generations and since recently the restaurant next door is managed as well by the same family. Your comment is the best reward for all the hard work investated during all those years. We hope that we will see you again ! :)
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Good day Its just about th receptionist with glasses ( (in 50th) he didn’t want to give me the facture (he said you give it from expedia- i just wanted something to show where i have been in marseille at a result he gaves me taxes payment not easily ) except that it was quite
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Review collected in partnership with this hotel
Response from Anna M, chargée de communication at Hotel Terminus Saint Charles
Responded May 3, 2019
Dear Compass, Thank you for this feedback. When you book a room via Expedia, we can't give you the receip for your room because you paid it online. However, we are glad that you appreciate the quite and calm of our hôtel. Best regards,
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I gave my credit card number to guarantee my room, They told me they would not use it as I said I would pay in cash. 1 week later the money is still showing as gone from my credit card and they refuse to refund it or cancel the guarantee they took. I spent 1 hour on the phone
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Response from Anna M, community manager at Hotel Terminus Saint Charles
Responded Sep 29, 2018
Dear Michael, We are sorry for this misunderstanding. Upon reception of your reservation, we pre-authorized your credit card. A pre-authorization is not a debit but a provision. Although it may appear as a debit on your bank statement, since it is a foreign bank. Upon departure, the front desk cancelled the pre-authorization made on your credit card and destroyed (with a shredding machine) your credit card information’s. Please be advised that depending on your bank it may take up to 3 weeks for the pre-authorized amount to reappear on your bank statement. We explained this several times by phone. We made all was possible at our level and we hope that this problem is solved. Best regards,
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Perfect hotel for our short stay in Marseille! Small room but everything we needed, it was very clean and well presented. We got great advice from staff on what to see and do after filling up on the good selection at breakfast!!
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Review collected in partnership with this hotel
Room was very nice and clean,the bad thing is that you can hear all the noises from the hall even from the other floors and also the noises from the other rooms.So I was waiking up every 30 mins,because of all the noises.The second bad thing is that stairs are quite slippery,as
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Review collected in partnership with this hotel
Previous
PRICE RANGE
$79 - $113 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
53
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