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Residhotel Vieux Port

Traveler (62)
Room & Suite (81)
Dining (1)

About

#76 of 135 hotels in Marseille
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Free internet
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Wifi
Internet
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Room features
Non-smoking rooms
Air conditioning
Desk
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Bulgarian and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
351Restaurantswithin 0.3 miles
79Attractionswithin 0.3 miles
257Reviews
3Q+A
13Room tips
Traveler rating
  • 49
  • 83
  • 61
  • 31
  • 33
Time of year
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Popular mentions
Although the rooms are a bit basic and in need of some refurbishment this hotel was good for the price and in an excellent location. The staff were helpful, the breakfast good for 9 euros. We had a mini kitchen but did not really use it. There was no view as our room was at the side of the hotel but this meant that it was quite quiet. It was possible to walk to a lot of places in the city and to be so close to the vieux port and the panier was great. A pity about the smell of cleaning fluid in the entrance but the lift always worked well and was not crowded. I would go again when I visit Marseille
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First thing I noticed on arrival is that it stank of piss. I mean REALLY stank. There must have been some kind of incident because if it smelled like this all the time no-one would ever go there. It did seem fairly clean though but very basic and shabby. Also, I came away with a lot of bed bug bites. I'd recommend you go somewhere slightly more expensive if you can afford it. I loved Marseille though!
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Everything was perfect, check in was really fast even we have made the reservation just 5 minutes before, as we have a problem with our original reservation on someplace else. Personnel is really helpful and breakfast is really good also.
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Review collected in partnership with this hotel
We could not imagine that there are still 3 stars hotels in Europe that do not provide any kind of room service! It is about the basic service that can be done for a tourist: inspecting the room in order to make some minimal cleaning activities, if necessary, such as: taking the garbage, change the towels, supplement the toilet paper and so on. It was very annoying and a very unpleasant stay from this point of view.About the breakfast, it was a very low budget products even it was not cheap at all. They do not have a cooking kitchen, everything was pre-packaged, which obviously is not ok. And even they had supplies in the drawers nearby, the guy from the reception could not keep up to check-in and check out the people, answering the phone etc. in order to bring in time the products that were finished from time to time.
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Review collected in partnership with this hotel
Response from Residhotel, quality service at Residhotel Vieux Port
Responded Jan 11, 2019
Dear customers, We are sincerely sorry to read that you did not enjoy your stay at our residence Le Vieux Port. It is very important to specify that our establishment is not a hotel but an “Appart’hotel” and does not include systematical daily cleaning. We propose 2 formulas : one with residential service : including sheet and bathroom linen, beds made upon arrival, and end of stay cleaning (the one you obviously reserved, meaning that we do not enter in your room during your stay) and another formula with hotel service (with extra charge), including the daily cleaning and change of bath linen.We apologize if you did not receive this information. We have taken good note of your feedback on our breakfast service. Indeed, we offer packaged products for hygiene measures. The whole team wishes you all the best for this new year and hopes to have the pleasure of welcoming you soon for a better experience. With kind regards. Isabelle/Quality Department
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Nice apartment. Clean, spacious room. Great breakfast in bright dining room. Great selection of continental breakfast choices, served from 7-10am. We paid €6 as we'd booked before May but price has now increased to €9, still good value. Stayed 3 nights and all was sufficient for our stay
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Review collected in partnership with this hotel
Previous
PRICE RANGE
$74 - $189 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Massili Appart
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
48
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