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Mercure Orange Centre

#4 of 18 Hotels in Orange
Certificate of Excellence
GreenLeadersBronze level
Route de Caderousse, 84100 Orange, France (Formerly Park Inn by Radisson Orange)
Hotel amenities
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156 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Bize-Minervois, France
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice hotel, a bit out of Orange, but nicely appointed and with good facilities. The reception staff are very helpful and willing to speak English if you need them to. Although we did not use it, there was a nice looking swimming pool. The real disappointment was the restaurant. We decided to eat dinner in the hotel.... More 

Helpful?
Thank Sue_Ac_10
SOPHIE G, General Manager at Mercure Orange Centre, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie GALLON More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2016

Stayed here with work, the hotel itself was booked by the production so there was about 10 of us staying in total. On first arriving the place looked clean and tidy from the outside, the reception was staffed by 2 people that were very informative and provided us with our room keys within minutes of walking through the door. The... More 

Helpful?
Thank AndyPRG
SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

York, England.
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 5, 2016

This hotel is very good. We had a lovely room and enjoyed our break here. Sadly Chinese visitors being very noisy in the corridors did spoil the peace of an otherwise quiet and well appointed room. Dinner was word although a full restaurant meant quite a wait. The restaurant staff coped well with the 100+ coach parties eating there that... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jervaulx
SOPHIE G, General Manager at Mercure Orange Centre, responded to this review

Dear GUEST, We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

West Falmouth, Massachusetts, United States
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 28, 2016

First of all this hotel is NOT in Orange Centre. You need a car to get into the actual town with the sites, shopping and restaurants. We had two rooms for 6 nights. The rooms were okay and the housekeeping staff kept them clean and tidy. The reception staff were adequate. Service in the bar and restaurant was totally inadequate.... More 

Helpful?
Thank Sue H
SOPHIE G, General Manager at Mercure Orange Centre, responded to this review

Dear guest We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Leicester, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 9, 2016

We traveled with LEGER coach tour. The Hotel was spotless and clean. Stayed four nights. The breakfasts were OK but a little cool scrambled eggs and sausages. The main dinners were terrible.Not hot and I had fish one evening and there was a worm inside the fish. I told the waiter but he just ignored me. NOT HAPPY!!

Helpful?
Thank b-sutcliffe1
SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Cambridge, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 20, 2016

The hotel is a nice modern hotel, perfectly comfortable for a stay of 4 days while on a coach tour. Reception staff helpful and friendly. However, the air conditioning in our room didn't seem to do much cooling. Not sure if this was a problem specific to our room, but it could be an issue in the summer. The main... More 

Helpful?
Thank DeeJ158
SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed March 28, 2016 via mobile

Booked 2 rooms after an intercontinental flight , not to mention the long drive from Frankfurt airport was a strategic decision for a good rest on the way to Cote d'Azur. Knowing the French chain, normally give you no surprises but this one does... in a positive way. Privilege rooms were newly refurbished, lobby is accommodating, breakfast and restaurant are... More 

Helpful?
2 Thank Marylou L
SOPHIE G, Owner at Mercure Orange Centre, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 1, 2016 via mobile

Located off the city center Nice rooms good breakfast Prices are fair Parking is free Swimming pool and fittnes room Recomanded if you are on the way to Avingon and want to visit orange on the way Other hotels in town look more average

Helpful?
Thank dover006
SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Argenton-sur-Creuse, France
Level Contributor
134 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed November 4, 2015

What can one say. I will be polite, but I did not feel it on the evening. We arrived after a long drive. The receptionist was not really interested. Our room was clean and off a good size. We decided we could not face going out for an evening meal, so we stayed in the hotel for one. We went... More 

Helpful?
Thank Londontraveller
SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear customer,. I have taken note of all your comments concerning MERCURE ORANGE , and thank you for taking the time to post your review on this site. I am sorry that the restaurant is not been to your liking, and I ask you to accept my apologies on behalf of the team of the restaurant, if the service was... More 

France
Level Contributor
128 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed November 2, 2015

The room was fine; the booking-in process was unwelcoming. The restaurant staff seemed to be over-tasked & cheerlessg in their approach to pre-supper service. Our choices of food suggested that we should have had a good meal ... who has ever had pureed apple served with lamb cutlets? ... or indeed with fish? ... the boiled potatoes were over-cooked &... More 

Helpful?
Thank Moreaux
SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear Mr Moreaux, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel restaurant Park Inn by Radisson Orange, very easily accessible from the highways A7 and A9 (20 min from Avignon, approx. 2 min. from the exit Orange center), is ideally situated in a quiet and green environment, at 20 min. by walk from the historical center; the Roman Theatre remains accessible by cycle track or pedestrian way from the hotel. 99 air-conditioned rooms equipped with a wifi connection are proposed to you. The complimentary services like the family rooms being able to welcome until 4 persons are presented to you as well as a range «business" will be perfectly adapted to the needs of business customers. ... more   less 

Additional Information about Mercure Orange Centre

Address: Route de Caderousse, 84100 Orange, France (Formerly Park Inn by Radisson Orange)
Location: France > Provence > Vaucluse > Orange
Price Range: $108 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Orange Centre 4*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#2 Green Hotel in Orange
#4 Romantic Hotel in Orange
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