Hotel Les Roches Rouges
90 boulevard de la 36e DI du Texas, 83530, Saint-Raphael France
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About
#9 of 39 hotels in Saint-Raphael
Location
4.7
Cleanliness
4.5
Service
4.0
Value
3.7
Travelers' Choice
Azure blue, pure white and red ochre. Three colours to pay homage to this holiday hotel, a figure of the Esterel, which lives with its feet in the water to the rhythm of the sea and the light. On a Mediterranean beach, in a protected environment facing the Ile d’Or, Les Roches Rouges has set its modernist architecture, characteristic of the late 1950s, between the pines and tamarisk trees. To come to Les Roches Rouges is to get away from the world. To fully taste Provence, its flavours, its smells, the long sunbaths... To take care of oneself, to appreciate the passing of time and to taste with refinement the simple pleasures of holidays by the sea. Living outside, living barefoot. Taking time, enjoying the people you love and taking time for yourself. To party. Being curious, active or lazy. Being on holiday...
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Property amenities
Valet parking
Free internet
Pool
Yoga classes
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Snorkeling
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Spa
Massage
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French
Location
Contact
90 boulevard de la 36e DI du Texas, 83530, Saint-Raphael France
Name/address in local language
Getting there
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Sophie D wrote a review Oct 2022
I’m writing this review, as I would love to come back to this hotel, but next time I don’t wanna leave disappointed… The view, rooms and swimmingpools are amazing. We were treating ourselves staying in this expensive hotel and wanted to enjoy everything they had to offer; the pools, views,restaurants and spa. If you want to do so the food is very repetitive. The restaurant serves the same food for lunch and dinner, without any specials or menu, the quality is very mediocre. The restaurant next to the pool reserves the !same! cheese and ham from the breakfast buffet - a few small pieces of goatcheese for €18. The restaurant on the top floor was fully booked for weeks and we didn’t even receive the request to do so weeks before our visit. We were visiting in august which meant a lot of students were working there - they didn’t seem so helpful and friendly as the other staff members. Again I would love to come back to this place as the views are magnificent but I hope the management will take into account all these points.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Service Communication, Marketing at Hotel Les Roches Rouges
Responded Dec 2, 2022
Hello, Thank you for your feedback. We're sorry to read your comments and are taking good notes of them. Please note, not that it is an excuse, but the food offer had to adapted due to a lack of staff this summer. For that, we apologise. For the Michelin-star restaurant, it is precised at the time of booking that booking is mandatory. Have a nice day,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the most amazing time at Les Riches Rouges. The setting of the hotel is magnificent with views of the Mediterranean and île d’Or. We loved watching the water change from calm to rough - especially when it would crash on to the main deck. Our room was fit out with the most beautiful decor and Diptyque shower gel/lotion etc. Our beds were very comfortable and turned down by the lovely staff each night. The balcony was bathed in sunshine majority of the day which was so nice to sit and watch the world go by. The food at the buffet breakfast was superb - we couldn’t wait to get down there each day. We dined at the Hotel restaurant twice and both times had an incredible meal with accompanying wines. The service from all staff was 10/10. We were made to feel so welcome and nothing was an imposition. We can’t wait to return!…
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear Christina, Your review is 10/10 as well. What a great pleasure to read your words! We are more than happy to see how much you appreciated every step and every detail of your stay. We hope to see you back very soon..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located east of St Raphael with a drive along the coast. On arrival the hotel entrance is very unassuming with fifties architecture giving no indication of what’s behind the entrance doors. Valet parking was great and very well organised. We had lunch at La Plage. Unfortunately due to the wind and the fact the waves were crashing into the wall in front of the terrace and spraying water everywhere we couldn’t sit on the terrace for lunch so sat back near the bar area. It was not particularly windy that day so I would imagine this is a frequent issue. The staff were super friendly, very efficient and everything we ate was great. The atmosphere within the hotel was more laid back and informal than other similar local hotels. If you are looking for somewhere to stay in St Raphael that’s close to the centre of town and walking distance to everything this won’t be for you. The beach by the hotel is unimpressive and there is only a small lap pool at the hotel if you fancy a swim. However the staff were all great, quality of food very good and overall atmosphere of the hotel very relaxed and friendly. Located right on the coast the views across the Mediterranean are great too.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Madam, Sir Many thanks for this nice and detailed review. We are very happy you appeciated our staff's level of service and the great food you ate in our restaurant La Plage. As per the situation, as you said, we are not in the city center but this is why our location is so unique and magical. We hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 2 days on a business trip and it was above my expectations. The location is fantastic, the view.. the best of Saint-Raphael! The staff is attentive and discreet and the restaurant offers refined local cuisine. The only place where I will return for my next stay in Saint-Raphaël!
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Date of stay: August 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear Mathiasa649, We warmly thank you for sharing your feedback. Your words have been shared with our team. They always do their best to give all our guests entire satisfaction. We hope to have the pleasure to welcome you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The welcome from the staff was the warmest I have ever received, we felt immediately at home. The sea view room was like having the ocean at our fingertips. The level of detail from the decor to the service was beautiful. A truly joyful delight to the senses. A credit to every single staff member and the design team. Our room was so comfortable, the views spectacular and all the various oasis’ to be found in every part of the hotel meant our 5 day stay felt ever changing. A hotel truly too comfortable to ever leave. The only complaint was I wish there was a tomato pasta and a burger with fries to soak up all the energy spent swimming in the ocean and the various pools! The cocktails, the live music and the movie night were my favorite things. My new favorite hotel!
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Enjoy the delicious buffet breakfast every morning! And be careful on the slippery ocean pool!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear JDP2780, We thank you very much for sharing your experience after your amazing stay with us. We are gald you appreciated every step of it. We took note of your remark regarding the food menu. We hope to see you next year for another relaxing moment in les Roches Rouges.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the best time at this hotel. The location is pure bliss, the pool area has one of the best views and you can hop right into the Mediterranean sea. The rooms are comfortable with no frills. The staff could not have been more lovely and the concierge was top-notch helping with dinner reservations and transportation. The only downside is it's a little off the beaten path so restaurants/shops aren't walkable.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear Maggiet768, A warm thank you for your feedback. Your satisfaction is our greatest reward. We are very happy to read how much you enjoyed your time with us. be assured your words have been shared with our team. We hope to welcome you again next year..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautifully located hotel. The rooms are all great, lovely seawater pool, and a freshwater pool on a different deck. Funky outdoor gym, which is sort of cool, but not for a serious workout. Staff are great, except a bit untogether at check in. The real let down is the food offering : breakfast is fine - good buffet, decent coffee etc Lunch and dinner are exactly the same menu. There is only one restaurant - the pool bar option offers a reduced menu of the main restaurant choices. This is lazy, the hotel should really make an effort to do maybe 2 or 3 lunch specials each day at least if they aren’t doing a lunch menu. The food itself is just ok, nothing to write home about, and not worth the price in any case. Wine list short and local based, which m ok with, but maybe could offer a bit more.…
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Sea view rooms are great (and thats most of them )
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear John R, we would like to thank you for sharing your feedback. It is always important to us to understand how our guests felt and what kind of experience they lived during their stay. We thank you for this review, helping a lot and very usefull. We will do our utmost best to fix and improve whats needs to.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second time here (we stayed summer of 2019) and it was not as good as the first time. The setting and rooms are still stunning and it feels amazing to jump off the the little pier into the med. The pool staff was amazing and attentive but the restaurant on the pool deck was a mess. We regularly waited to be sat (even when we had a reservation) and food took forever to come out. Wine was rarely refilled. Was just a difficult time there. the restaurant on the roof was phenomenal though. The food was fabulous and the service impeccable. We had good and bad service from the front desk but at these prices and a 5 star level we should have only gotten good service anywhere. Id like to repeat that the pool staff saved everything for us. They were super attentive and friendly and we just loved all of them.…
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Love the sea level sea view rooms. Open your sliding door and boom you're at the pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear Dezignlyfe, We thank your very much for your feedback. We are very happy to read you enjoyed your time with us for this second time. We would liek to apologize if your experience in our restaurant brasserie La Plage did not meet your expectations. We took good note of your remarks and we will do our best to improve our level of service in the near future. many thanks once again for your words regarding our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic location. Real wow. The pools terrace and balconies are spectacular. Really 5 star. However the service is 3 star at best. A couple of the reception and valet parking staff tried hard but most were inexperienced and un interested. At breakfast we regularly waited for 30 mins for a cup of coffee, the hotel option was Eggs but then sometimes they didn’t arrive. At dinner waiter couldn’t explain it what the dishes were on the menu , said he would go and ask but never came back l. At the reception the valet parking €20/ day finishes at 11 pm so have to leave car outside but still charged, waited 45 mins for someone to get our luggage but gave in and took our own. Never once did anyone apologise for poor service. I didn’t hear one of the staff arguing and insisting with a guest that the portion sizes were small due to seasonally related shortages of one ingredient ! I don’t think they understood what the service level they are trying to achieve. The rooms were very expensive for this level of service. We ate once in the terrace restaurant and found the food very overpriced and average quality. Breakfast buffet was limited but good quality. We stayed at hotel for a week. - it could have been exceptional but it needs someone who understands how to run a 5 star hotel to teach and lead the team.…
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Don’t eat in the restaurant , expect poor service but enjoy the pools and sea
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Service Communication, Marketing at Hotel Les Roches Rouges
Responded Dec 2, 2022
Hello, Thank you for your sharing your feedback with us. We're sorry to read those comments, but are taking good notes so we can improve our food service next summer. Have a nice day,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would start by saying that on arrival the location, views, room decor and initial wow factor are definitely worthy of many of the 5 star positive reviews and it’s “rating”, however as the stay unfolded we found glaring gaps in standards and quality of service that I would expect in a 5 star hotel. I’ve been fortunate to travel all over the world and experience a variety of hotels in both location and standard, so I do not make any opinions or statements lightly. This is constructive feedback not a complaint; but whilst the location, rooms and theme of the hotel is 5 star, it is at best 3 in service. Where the hotel falls down is there seems to be very little impetus on good service. There were a couple of attentive members of staff but many looked dis-interested or just unqualified to uphold the standards expected in such an establishment. The new norm of hiring new trendy staff that has been evident post Covid unfortunately does not deliver. There was no co-ordination to management as such from anyone we could see. The pool bar, only on day 5 just before we left, did any staff actually come to ask us or others around us if we wanted drinks or food; every other time we had to go to the bar. The bar staff could only mix pre listed cocktails which at best were bland or drenched in syrup. The menu was woeful i.e non existent, which leads me onto the restaurants. You have 2 options - 1 Michelin star set menu or the main restaurant on the terrace where breakfast, lunch and dinner are all served. The latter has the same menu for lunch as for dinner. I can only assume they don’t want guests eating there everyday as a choice of 3 salads and 7/8 mains at some of the highest priced food I have seen outside of Dubai in an everyday hotel restaurant is somewhat off putting. EUR26 for a Tuna Nicoise salad with canned tuna is pretty underwhelming, especially one lunch time when it came with no tuna! We asked for a ham and cheese baguette off menu just to break up the monotony and were slapped with EUR26 for each one of them. Incredible given it was made with the ingredients you get from the breakfast buffet in the morning. Staff could not remember who ordered what less than 10 minutes after taking the orders on a practically empty terrace. I am not sure if their is an arrogance within the F&B division of the hotel but judging by how empty lunch sittings were a re think of the strategy might be in order. F&B and the service associated with it are what lets this hotel down and having paid $1200 a night for a beautiful room its not enough to carry you. As a self confessed boutique hotel you couldn’t have been further from it. It was our honeymoon, thank you for the MOËT, but we basically had to re-introduce ourselves to the same reception members a day later who thought we were French. I never saw any member of a management team walk the hotel to speak to anyone. The chef by nature was visible but again preferred to just leave it to the kids to take orders and deal with dis satisfied customers. The hotel deserves better, we will choose to go elsewhere in future as is our prerogative but someone in management needs to open their eyes as to how the place is being run. If we were in a 4 star hotel this would have been rated as average, as a 5 star this can only be poor.…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ingrid HRR, Directeur général at Hotel Les Roches Rouges
Responded Nov 8, 2022
Dear Mister David S, I have carefuly read your review. First of all, I would like to sincerly thank you for taking the time to write this very detailed review and for sharing your feedback in this very usefull way. It is more than important to us to undertand what can / must be improved in our hotel to meet our guests' entire satisfaction. We are glad to read you appreciated our beautiful location and our rooms furniture and decoration. Every piece has been selected with care, in order to create a unique atmosphere. Regarding your various remarks about our F&B services, we take good note of every point mentionned. As you said, this is a constructive feedback, not a complaint. Even if our team members are very motivated, some points need indeed, to be improved and once again, we thank you for sharing your feelings with us. We hope to have the pleasure to welcome you again in the near future. Florence Graziano - Deputy general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$449 - $794 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurFrench Riviera - Cote d'AzurSaint-Raphael
NUMBER OF ROOMS
44
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Claim Your ListingHOTEL LES ROCHES ROUGES - Prices & Reviews (Saint-Raphael, France)
Frequently Asked Questions about Hotel Les Roches Rouges
What are some of the property amenities at Hotel Les Roches Rouges?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Les Roches Rouges?
Top room amenities include a minibar, air conditioning, and a pool view.
What food & drink options are available at Hotel Les Roches Rouges?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Les Roches Rouges?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hotel Les Roches Rouges?
Conveniently located restaurants include Babbo, Récif, and La Plage de L'Ile D'Or.
Are there opportunities to exercise at Hotel Les Roches Rouges?
Yes, guests have access to a pool and yoga classes during their stay.
Does Hotel Les Roches Rouges have airport transportation?
Yes, Hotel Les Roches Rouges offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Les Roches Rouges?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Les Roches Rouges?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Les Roches Rouges?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel Les Roches Rouges?
Many travelers enjoy visiting Les villas de la belle époque - Saint-Raphaël (3.6 miles) and Vieille ville - Saint-Raphaël (3.5 miles).