My wife and I spent three nights at the Grand Hotel du Cap-Ferrat on a recent trip to France, and I really wish we had stayed longer, because this hotel is just fabulous. We have stayed at several other Four Seasons properties and many peer hotels, and even when we have good experiences at this level of hotel, I can be a bit critical. However, the Grand Hotel du Cap-Ferrat exceeded virtually all expectations, and I only have positive things to say. It’s certainly the best Four Seasons we’ve been to. The property itself is just gorgeous, perched over the Mediterranean with a classic and elegant feel that has been perfectly maintained. However, it was the staff service that really blew us away and made us love this hotel. The staff could not have been nicer or more helpful throughout our stay, and they truly know how to anticipate guests’ needs. I absolutely recommend the Grand Hotel du Cap-Ferrat without reservation or hesitation. Pre-Arrival Experience: In general, be careful when picking dates to stay here – the hotel is open seasonally, but toward the end of the season, certain restaurants and the Club Dauphin pool close at different points in October, while the hotel remains open longer. When we visited at the very beginning of October (checking in on October 1st), I think we hit a sweet spot. Everything was still open, and the weather was warm and lovely to be outside by the pool. However, it wasn’t over-crowded and the rates had started to drop a bit from their summer peak. Prior to our arrival, I contacted the hotel with several requests regarding our stay, and as always with a Four Seasons property, I loved that it was very easy to initiate contact using the Four Seasons app. The chat feature on the app is easy to use and the hotel always responded very quickly. They sent me very helpful information about recommended restaurants on the Riviera and things like airport transfers, which we ultimately didn’t book through the hotel because they were exorbitantly priced. The thing that impressed me most, however, was the concierge’s assistance with booking a dinner reservation for us. We had been hoping to have dinner at the famous restaurant Mirazur in Menton, and we had been unable to get a dinner reservation for any of the nights during our stay, just a lunch a reservation on a day we didn’t really want. When I contacted the restaurant myself to see if anything else was available, I had no success. Just curious to see if the concierge might have a connection, I contacted the hotel and asked if they would be able to reach out to the restaurant to try to get a dinner reservation. Just a day or two later, the concierge reached back out and let me know that they had secured a prime Friday night table for us at Mirazur. I’ve never had a hotel concierge be that helpful in the past, so I was immediately impressed. Arrival Experience: When we arrived at the hotel in the late morning, a number of staff members went into action immediately to assist us. There is always a team of friendly bellmen who have a little desk and office area right to the side of the front door of the hotel, and they took care of our bags, while we were led into the gorgeous lobby to check-in. I liked that Covid protocols were taken seriously here. The staff asked us to use hand sanitizer as we entered the lobby, and masks are required in all indoor areas at the resort. They also checked our health passes right at check-in. This all made me feel like they were taking the pandemic seriously, which was not the case at every destination on our trip. Check-in was a lovely experience with a very amiable staff member. He was friendly and warm, welcomed us back for another Four Seasons stay, and offered us infused water while we checked in (I actually think at a hotel of this level, champagne should be offered at check-in, but that’s very minor). We had booked through a Four Seasons Preferred Partner travel agent, which we always do when we stay at a Four Seasons to take advantage of free benefits, and I appreciated that he went through all of the inclusions in our room rate right away. The free benefits included daily breakfast for two in the restaurant or via room service, a free room upgrade if available at check-in, a $100 resort credit, and late checkout. Even though it was well before normal check-in time, he was very apologetic that our room wasn’t yet ready, but did let us know that we had been upgraded to a Deluxe Terrace Room, and that it should be ready by 2:00. We said that we were interested in going to Club Dauphin to have lunch by the pool, and I was impressed by how helpful they were with getting us on our way to the pool. Most hotels just point you toward a public bathroom to get changed haphazardly, but they offered us to go to the spa to change or to use a nearby vacant hotel room. This was thoughtful and good service, and it was nice that we were able to get ready for the pool in a hotel room. After that, we got a quick tour of the elegant lobby, pointing out where each of the dining venues are on outdoor terraces, and then showing us the way to the pool. Club Dauphin: Club Dauphin, the resort’s pool club that includes a restaurant for lunch overlooking the pool, was one of the highlights of our stay. It is possible for non-hotel guests to have a membership to the club or come for lunch there, but it seemed to mostly be used by hotel guests during our stay. Club Dauphin is a little bit of a trek (although a very pleasant one) from the hotel. The hotel is set on a high bluff set back from the sea, and then after walking downhill through the lovely grounds, you pass through a gate and cross a quiet little road to check-in at Club Dauphin. From there, there is a pleasant, winding path you can take down another hill toward the pool, or there is a funicular that operates just like an elevator that you can call to take you up or down to the pool (very helpful on the way back up in particular). Once you get there, the pool deck is just stunning, with a large, rectangular lap pool perched perfectly above the Mediterranean with stunning views. It’s a very large area, with multiple levels of lounge chairs. When we were there in early October, there were always more than enough chairs to sit anywhere you wanted to be. The pool itself is very large, and seems like it would be ideal for lap swimming. It’s a seawater pool, so it was considerably saltier than most hotel pools, but it’s heated to a pretty comfortable temperature, so it’s still a nice place to swim. The pool gets quite deep at one end, so it’s helpful that there is a ledge along the entire edge facing the sea to relax on. It’s also nice that you can take a series of stairs down from the pool to reach the public walkway that circles the edge of St. Jean Cap Ferrat along the sea. It was really pleasant to go down there and take a walk along the rocky coast. There’s no beach here, but you’d never miss it with the amenities that are offered. The best part of Club Dauphin, however, was the service. The staff members working at the pool were just wonderful. Once we checked in with them, they would go out of their way to make sure we had a nice spot, taking extra care to make sure there were enough umbrellas up and angled properly for shade. They remembered who we were at all times, and did a good job of being around just often enough to take drink orders when we needed them, which was great, because the cocktails at the pool were delicious. I recommend asking about the cocktail of the day, because the daily cocktail on the first day ended up being my favorite we had at the hotel during our whole stay. I also really appreciated that on our check-in day in particular, we were given a lot of extra attention that served as a great welcome, with one man who appeared to be a manager of the pool area knowing who we were and making sure to come over to welcome us to the resort. He was in contact with the front desk and even came to let us know our room was ready (I also received an email and a message in the Four Seasons app to let me know, so they definitely covered their bases). Most hotels are not this well coordinated. On another day when it was a bit windy/overcast while we were at the pool, the pool attendants could tell we were a bit cold and proactively came over and offered us blankets. When it started raining later that day while we had gone over to lunch, they rushed over to our chairs as soon as it started raining, grabbing our books and holding onto them out of the rain until we were done lunch. It was just great service all around at Club Dauphin. Room: We booked the entry-level Superior Pinewood Room, liking the classic look of the rooms and the fact that we’d be located in the historic main hotel building. I had considered booking the Deluxe Terrace Room that’s the next level up, given that those rooms appeared to be quite large. However, I read that they are in a separate building and had a more modern look that I wasn’t sure would feel quite right. I figured we’d pay for the basic room, but if we got the terrace room as a free upgrade, we’d try it out. We ultimately were upgraded to the Deluxe Terrace Room. All of those rooms are located in a separate building where the spa is located (called “The Residence”), which is just across from the hotel entrance. The bottom floor of the two-story building contains suites with private pools, while the second level has the Deluxe Terrace Rooms. When we were first escorted to our room, I wasn’t sure I’d like it. I just love the classic look of the main building, and we had seen a regular Superior Pinewood Room when getting changed for the pool. It was lovely and classic looking (although small), and I wasn’t sure if the more modern look of the Deluxe Terrace Room would be as nice. Plus, I wasn’t sure if the building felt right, with the rooms accessed via an open, covered exterior corridor that runs along the back of the building. I wasn’t sure if this section was going to feel like some sort of motel version of the Four Seasons, but it didn’t. It did have to grow on me a little, but I ended up loving that room. Just be careful when booking if staying in the separate building would ruin the experience for you. The main benefit of the Deluxe Terrace Rooms is space. If you’re not paying for a suite, these rooms are the best value for the money, since they’re over 500 square feet including the terrace. The main section of the room contains the bed and mini-bar on one end, and then a full couch and table with two chairs on the other end by the terrace. The terrace was very large with a table and two chairs and fully covered by a roof, which was perfect on a rainy day. The terrace also had a nice partial view of the Mediterranean through trees, which was a pleasant surprise. I didn’t expect a water view at all, so it was a great bonus to have one, even if obstructed. We also appreciated that a bottle of champagne and a dessert had been left for us to celebrate our anniversary, which we had let them know about before our stay. When we didn’t have the champagne that day, they were thoughtful enough to leave a little sign reminding us that we could call room service at any time to refresh the ice for the champagne, which we did. At first, I thought the décor in the room was a bit sterile, since it was very white, with white bedding, a white couch and chairs, very light stone floors, etc., and only a few pops of yellow for added color. However, the longer we spent there, the more we liked it. Photos don’t really do it justice. We appreciated the sleek art deco touches, and it was just well designed and comfortable. The bed was sumptuous and the room was quiet. There was a very nice walk-in closet with lots of space for clothes, and the closet led into the bathroom. The bathroom was similarly sleek and white like the rest of the room, with a continued luxurious art deco feel and lots of white marble. The bathroom had a large window over the tub, which looked out to walled-in landscaping to let light in during the day. The bathroom was well-stocked with thick towels, robes, Hermes bath products, and even an aromatherapy system for the shower, along with little details like a ring dish and comfortable pillow for the tub that most hotels wouldn’t bother to have. The only negative of the bathroom was that it was on the small side. Despite the room being large overall, the bathroom was quite narrow and tight, with the shower being just a tiny little box. The toilet was also behind a frosted glass door next to the shower and was tightly crammed in. The space between the shower and toilet enclosures and the vanity was really limited. Housekeeping did a wonderful job here, and kept the room spotless at all times through regular cleaning during the day and turndown each night (turndown was upon request, which I requested through the app each night). They were great about doing little extras like organizing our toiletries and charging cords, and even folding up clothes that we had forgotten to put away. The bath amenities were always replenished, as were the small bottles of Evian water that were left in the room during regular cleaning and turndown each night. One housekeeper even went so far as to leave a nice metal bookmark by my wife’s book when they noticed it didn’t have a bookmark. I was really impressed by this. Dining: There are several dining options at this hotel, which include the following: As previously mentioned, the restaurant at Club Dauphin serves lunch in a pretty open-air, covered setting overlooking the pool. We had lunch there twice and enjoyed it. It was casual with a pretty varied menu, good service, and good cocktails. We just did quick lunches there so we could get back to lounging by the pool, but it would be a nice spot to linger for a while too. We also enjoyed their sushi day on Sundays, when there were a variety of sushi specials made-to-order. All of the other restaurants are located on the terraces of the main hotel building, under a canopy of trees. Each of the restaurants also has an indoor space in case of bad weather, but the outdoor spaces are definitely preferred. The most notable restaurant at the hotel is Le Cap, which has one Michelin star. Le Cap closes earlier in the season than other hotel venues, and we were lucky to be able to get dinner on the last night they were open for the season on October 2nd. Our dinner at Le Cap was quite lovely, with excellent, attentive service. There was an elegance to starting the meal with a glass of Krug from the rolling champagne cart, and everything we ate was very good. The pissaladière amuse-bouche was a nice touch (a classic Provencal/Niçoise onion tart), and there were several other amuse-bouches that we weren’t as interested in. We then ordered a la carte instead of doing the tasting menu, and had a starter and main course each. We finished by sharing a plate of cheeses from the lovely cheese cart and then splitting a dessert. The string bean starter with a butter sauce and caviar was my favorite item, and my wife’s zucchini starter was very good too. The vegetables were all so fresh. We each tried different fish options for the main course and found them to be well-prepared, although I thought the taste of mine was a little basic. The cheeses were lovely, and the lime and meringue dessert was excellent and beautifully plated excellent. The restaurant was even aware of our anniversary and brought out an extra little dessert for it, which must have been communicated from the front desk and was evidence of the great coordination here. The only disappointment we had at dinner at Le Cap was when working with the sommelier. When he came over to offer us wine with dinner, we looked at the wine list and explained that we each wanted to get a glass of white wine to go with our fish dishes. I said that we were both between two options, a Sancerre and a white burgundy, and asked which he recommended for each fish dish. Instead of offering a recommendation, he just shrugged his shoulders and gave generic descriptions of what a Sancerre is and what a white burgundy is (information we already knew), rather than recommending anything. To me, it’s his role to provide a recommendation, especially when I’ve explicitly asked for one. There is a second more casual restaurant for dinner, La Veranda. It’s just one level up from Le Cap on the tiered verandas, so it looks almost identical, just with more informal furniture and a different menu. We never had dinner at La Veranda, but it’s where breakfast is served in the mornings, so we dined there for that. Based on what our server told us, ordering the American breakfast for 50 euros per person gives you access to a buffet of cold items, plus anything on the menu you want, including a variety of egg specials and other hot items (everything is also available a la carte). The buffet included cold press juices, fruit, yogurt, pastries, cheeses, smoked salmon, and mini sandwiches (among other things), and it was great to be able to try those items in addition to ordering some of their other specialties off the menu. The scrambled eggs with truffle and parmesan were my favorite. We also got room service for breakfast on a couple occasions, and that was very well-done too. It was the same menu as at La Veranda, set up nicely either on our terrace or the table in the room. The French toast that I tried from room service was the best French toast I think I’ve ever had, and the basic eggs benedict was quite good too. The final dining venue at the hotel is Le Bar, which is also outside on one of the levels of the veranda and has a menu of Japanese bites along with cocktails. We never had a chance to visit the bar, but we did enjoy listening to the live music that was playing there one evening that we could hear from our table just across the terrace at Le Cap. Location: The Grand Hotel is located in St. Jean Cap Ferrat, a quiet, luxurious enclave in the center of the French Riviera. The hotel is isolated on the far end of the cape, really a destination in and of itself. If you want to be somewhere where you’re walking to lots of attractions and restaurants, Nice or maybe Monaco would be a better choice, but we were perfectly happy to visit those places and come back to the Four Seasons as our home base. It worked well for us to do a full-day Riviera tour with a guide, spend most of our time at the hotel, and then go back to some of those other towns for dinners. The hotel can call a taxi or arrange a private car service to go anywhere you need to go, but reaching just about anything is at least a 20-minute (or more) drive away. We had hoped to use Uber a little bit when leaving the hotel, but had trouble ever finding a car to come, so the hotel was happy to call a taxi on at least 15-minutes’ notice. Taxis were pricey: a taxi to Monaco was around 60 euros each way, and one to Menton was just over 100 euros. Overall: The staff service at this hotel was just incredible. We felt so well taken care of at all times during our stay, and as I’ve mentioned above, there were many examples of times that service was personalized even just in small ways that made us feel valued and pampered. The staff members here were universally kind and helpful, and I knew that if we needed anything at all, the team would go out of their way to make it happen. The Grand Hotel du Cap-Ferrat is a historic, iconic hotel on the French Riviera and I’m so glad that we chose to stay here on our recent trip. It’s every bit as beautiful in person as it looks in pictures, and I think even the most discerning guest would have a great experience. It’s a true retreat in every sense, and I absolutely hope we can find a chance to return. It was the best hotel we stayed at in France on this trip, and one of the very top hotels I’ve ever visited worldwide.…
I arrived early. Unsurprisingly my room was not ready. At other hotels I would be invited to leave my luggage and come back in 3 hours. Not here. I was escorted to the Spa and was able to change before being escorted through the impressive gardens to Club Dauphin to wait by the pool until my room was ready. The only disappointment was when I realised my room was located in a modern style block just behind the main building. Nevertheless the room was very clean, well appointed and had a sea view through the trees. All the hotel facilities and service were first class, as were the prices! Although, to be fair, the standard delivered by this hotel and its staff is never cheap.
We went to the Grand Hotel du Cap Ferrat for a few days during our honeymoon and I can't stop thinking about going back. The setting is obviously incredible, but what stands out the most is just how well the whole team looks after its guests - from start to finish, every need was anticipated and everything was made easy. It's a splurge, but it's worth it. A perfect hotel in every way.
From the moment we arrived until we left, there was never a fault in service delivery . Everyone seems at the top of of their game and very efficient. We stay at various Four Seasons and this one will always be remembered fondly at the top of the list
One of the best Four Seasons hotels. Location, nature are absolutely one of the bests in the world. Breakfast/lunch/dinner/drinks - absolutely amazing to enjoy under pinetrees “roof”. Very nice sports spots outdoor to enjoy your yoga lessons or cardio trainings. I had the best sea view during my cardio sessions! :)