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All reviews great location old town privilege room massena square separate toilet galeries lafayette recommend this hotel the bus central location buffet breakfast city break the wi fi standard room reception staff tea and coffee making facilities flower market croissants
My husband and I spent 2 nights at this hotel, for our anniversary.
Unfortunately the hotel is not as we would expect. It was a 4 star hotel, but had NO facilities. No restaurant and literally NO bar. There was a place they served drinks...More
Date of stay: December 2018
1 Thank MerryMary33
Response from Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena NiceResponded 4 days ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More
From the minute that we arrived until we took the taxi back to the airport, the staff were so helpful and friendly, happy to converse in French too, which was a real boost to my studies, so many thanks for your patience and all your...More
Date of stay: October 2018
Response from Stéphane M, Responsable relations clients at Best Western Plus Hotel Massena NiceResponded October 13, 2018
What a lovely review!, it is always such a pleasure to read nice comment.
We will share your comments with all the staff. Please be assured that your feedback is essential for us!
We thank you again for your recommendation and hope to...More
The Hotel was good and we had a good time... Someone who clean our room Broke my things, and they just said it was not right, as if I was just saying something without it being true...It was a gift that i had and this...More
Date of stay: November 2018
1 Thank mikaellyalencar
Response from Stéphane M, Responsable relations clients at Best Western Plus Hotel Massena NiceResponded 3 weeks ago
We would like to thank you to sharing your experience at the Hotel Massena.
We take care of all our guests and all of us are committed to provide the highest degree of service. Each evaluation is important for us, telling us what...More
We had a corner room on the fifth floor. Great views of the older buildings on our two balconies. Nice buffet breakfast. Only complaint was our ac did not work very well. Other than that, staff was friendly and helpful, easy walking distance to explore...More
Date of stay: October 2018
Response from Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena NiceResponded November 10, 2018
We thank you for sharing with us your nice review following your recent stay at the Hotel Massena.
We are pleased to read that you enjoyed your stay with us! Please be assured that your feedback is essential for us and it is...More
Location is fantastic, close to everything. Staff is nice and professional. Internet connection - fairly good, although with some medieval authentication system, very annoying on mobile devices. Breakfast - generally good, quite a few choices, some fresh fruits, cheese, cold cuts, all that. Room -...More
Date of stay: October 2018
Response from Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena NiceResponded November 3, 2018
We thank you for sharing with us your review following your recent stay at the Hotel Massena.
By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...More
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the Best Western Plus Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the …Morecomforts in the heart of Nice, the Best Western Plus Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with a restaurant nearby, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the Best Western Plus Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Penarthgal | Reviewed this property |
Hi there is no iron in the room but the website says that you can ask for the loan of an iron and ironing board. Don't, know about a beauty salon. Best to ask the receptionist at the hotel when you get there.