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Best Western Plus Hotel Massena Nice

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Dec 30Dec 31
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the Best Western Plus Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the Best Western Plus Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with a restaurant nearby, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the Best Western Plus Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel.
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Property amenities
Other Russian
Free High Speed Internet (WiFi)
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Business Center with Internet Access
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
Centrally Located
Hotel links
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Announcement:Click for details
Full view
100Great for walkers
Grade: 100 out of 100
301Restaurantswithin 0.25 miles
47Attractionswithin 0.25 miles
Reviews (1,516)
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All reviews great location old town privilege room massena square separate toilet galeries lafayette recommend this hotel the bus central location buffet breakfast city break the wi fi standard room reception staff tea and coffee making facilities flower market croissants
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1 - 5 of 763 reviews
Reviewed 1 week ago via mobile

My husband and I spent 2 nights at this hotel, for our anniversary. Unfortunately the hotel is not as we would expect. It was a 4 star hotel, but had NO facilities. No restaurant and literally NO bar. There was a place they served drinks...More

Date of stay: December 2018
1  Thank MerryMary33
Response from Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena NiceResponded yesterday

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More

Hotel's Favorite
Reviewed October 11, 2018

From the minute that we arrived until we took the taxi back to the airport, the staff were so helpful and friendly, happy to converse in French too, which was a real boost to my studies, so many thanks for your patience and all your...More

Date of stay: October 2018
Thank jaxi66
Response from Stéphane M, Responsable relations clients at Best Western Plus Hotel Massena NiceResponded October 13, 2018

Dear Guest, What a lovely review!, it is always such a pleasure to read nice comment. We will share your comments with all the staff. Please be assured that your feedback is essential for us! We thank you again for your recommendation and hope to...More

Reviewed 3 weeks ago via mobile

The Hotel was good and we had a good time... Someone who clean our room Broke my things, and they just said it was not right, as if I was just saying something without it being true...It was a gift that i had and this...More

Date of stay: November 2018
1  Thank mikaellyalencar
Response from Stéphane M, Responsable relations clients at Best Western Plus Hotel Massena NiceResponded 2 weeks ago

Dear Guest, We would like to thank you to sharing your experience at the Hotel Massena. We take care of all our guests and all of us are committed to provide the highest degree of service. Each evaluation is important for us, telling us what...More

Reviewed November 9, 2018 via mobile

We had a corner room on the fifth floor. Great views of the older buildings on our two balconies. Nice buffet breakfast. Only complaint was our ac did not work very well. Other than that, staff was friendly and helpful, easy walking distance to explore...More

Date of stay: October 2018
Thank 503terryw
Response from Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena NiceResponded November 10, 2018

Dear Guest, We thank you for sharing with us your nice review following your recent stay at the Hotel Massena. We are pleased to read that you enjoyed your stay with us! Please be assured that your feedback is essential for us and it is...More

Reviewed November 1, 2018

Location is fantastic, close to everything. Staff is nice and professional. Internet connection - fairly good, although with some medieval authentication system, very annoying on mobile devices. Breakfast - generally good, quite a few choices, some fresh fruits, cheese, cold cuts, all that. Room -...More

Date of stay: October 2018
Thank ChrisCiapala
Response from Stéphane M, Responsable relations publiques at Best Western Plus Hotel Massena NiceResponded November 3, 2018

Dear Chris, We thank you for sharing with us your review following your recent stay at the Hotel Massena. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...More

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Questions & Answers
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March 12, 2018|
AnswerShow all 6 answers
Response from Monika P | Reviewed this property |
We did not use parking, so I am not able to answer, sorry.
Peter L
October 15, 2017|
AnswerShow all 10 answers
Response from PhillRod | Reviewed this property |
The beach is about a 5 minute walk. The hotel is just off the start of a pedestrian only zone. Many restaurants within a short walk.
August 19, 2017|
AnswerShow all 3 answers
Response from Penarthgal | Reviewed this property |
Hi there is no iron in the room but the website says that you can ask for the loan of an iron and ironing board. Don't, know about a beauty salon. Best to ask the receptionist at the hotel when you get there.
Room Tips
"We were in 314 which we really liked, a small balcony and a good size with a good sized bathroom too !"
Oct 11, 2018
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"Choose another hotel!!!"
Sep 25, 2018
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"6th floor delux rooms"
Sep 12, 2018
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"As taxies are very expensive, use the hotel shuttle! Very decent and for sure much more convenient! Just..."
Jul 19, 2018
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$79 - $236 (Based on Average Rates for a Standard Room)
l hotel massenal hotel nice
L'Hotel Massena
FranceProvence-Alpes-Cote d'AzurFrench Riviera - Cote d'AzurNiceCentre
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