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Best Western Plus Hotel Massena Nice

1,334 reviews
#32 of 203 Hotels in Nice
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Traveler (233)
Room & Suite (172)
Dining (29)
Overview
  • Excellent29%
  • Very good46%
  • Average17%
  • Poor5%
  • Terrible3%
Travelers talk about
“great location”(128 reviews)
“old town”(158 reviews)
“privilege room”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Best Western Plus Hotel Massena Nice
Special Offer: 15% off room rate
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,334)Write a Review
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All reviewsgreat locationold townprivilege roommassena squareseparate toiletgaleries lafayetterecommend this hotelnice carnivalthe buscentral locationbuffet breakfastgood sizeminute walkcity breakside streetreception deskstandard room
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1 - 5 of 686 reviews
Reviewed 1 week ago

+ Breakfast was excellent, bed was very comfortable. Perfect location. - The room was kept very hot by default to the point that we started to sweat after five minutes wearing only t-shirts. Hopefully, a quick call at the reception helped us fix the problem....More

Thank Francesco B
Hotel's Favorite
Reviewed 3 weeks ago

We got a room at the 5th floor with 2 balconies ('privilege' room), which was really the top thing that we loved in the room. Other than that - the room was big, well equipped with comfortable bathroom, TV, chairs and small couch. We were...More

1  Thank Sapir T
Response from Stéphane M, Room Division Manager Best Western Plus Hôtel Masséna at Best Western Plus Hotel Massena NiceResponded 2 weeks ago

Dear Sapir, We thank you for sharing with us your lovely review following your recent stay at the Hotel Massena. We are delighted to learn that you had a wonderful stay with us and it is always pleasant to read such kind comments. We thank...More

Reviewed 1 week ago

The hotel is in a good central location, easy to walk to most interesting parts of the city. The rooms were fine. The overall service was just Ok. We had breakfast included with our rate. It was Ok but I wouldn't pay for it at...More

Thank TT927
Reviewed 2 weeks ago via mobile

The hotel is very centrally located and has recently been updated. The rooms are very comfortable and ours was very quiet, overlooking a central courtyard. While this was an advantage in many ways, there was no view and even with windows open in January it...More

Thank Maggie68Rees
Reviewed 3 weeks ago via mobile

Staff helpful but the room was weird .it was tired for a start. Bed comfy nice bedding and towels. The lights in room were so bright each lamp over 100 wattage no dimmer switch. No smoke alarm in room. The toilet was at the end...More

Thank Brighton56
Response from Stéphane M, Room Division Manager Best Western Plus Hôtel Masséna Nice at Best Western Plus Hotel Massena NiceResponded 3 weeks ago

Dear Guest, Thank you for your review on Trip Advisor, following your stay at Hotel Massena On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
$82 - $255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$82 - $255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (233)
Room & Suite (172)
Dining (29)
Hotel & Grounds (217)
Bathroom (29)
Questions & Answers
Ask a question
Peter L
October 15, 2017|
AnswerShow all 8 answers
Response from PhillRod | Reviewed this property |
The beach is about a 5 minute walk. The hotel is just off the start of a pedestrian only zone. Many restaurants within a short walk.
1
Vote
adc2013adc2013
August 19, 2017|
AnswerShow all 3 answers
Response from Penarthgal | Reviewed this property |
Hi there is no iron in the room but the website says that you can ask for the loan of an iron and ironing board. Don't, know about a beauty salon. Best to ask the receptionist at the hotel when you get there.
0
Votes
drananddeshmukh
August 19, 2017|
AnswerShow all 2 answers
Response from patrizia472014 | Reviewed this property |
It's easy to organize excursion by train or through one the many local travel agencies. Same for Italy tours. By bicycle I don't know.
0
Votes
Room Tips
"Look elsewhere"
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"take the 'privilege' type room if you want to have the description above"
Read review
"Back side room was quiet"
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"The city street side might have been more fun, but certainly noisier. Our room in the back was very quiet."
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