My partner and I spent 5 nights at this hotel. We took a risk booking this hotel as the reviews on trivago showed a sad face. But the price and location were appealing.
The staff are faultless. Our only issue was our room was the furthest from reception and we couldn't get on the free WiFi. Within a few hours this was resolved as the manager went and bought a booster just for us. They did offer to move us to another room but we were happy with the one we had with views overlooking the river, lawns and tennis court.
There were no other issues during our stay. I talked at length with the manager by the newly rebuilt pool who told me he and his father has recently taken over this hotel. They were fully aware of the issues/concerns caused by the previous owners that had caused the mixed if not bad reviews. They have big plans for the renovation/rejuvenation of this hotel. And if the pool they've just had rebuilt from scratch is anything to go by (it's beautiful and... More