Pullman Cannes Mandelieu Royal Casino
605 Avenue du Général de Gaulle, 50049 Mandelieu-la-Napoule France
Full view
View all photos (1,393)1,393
Room & Suite (390)
Pool & Beach (175)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
About
#4 of 44 hotels in Mandelieu-la-Napoule
Location
4.5
Cleanliness
4.4
Service
4.2
Value
3.9
Travelers' Choice
GreenLeaders Silver level
Standing in front of the Mediterranean sea, facing the Bay of Cannes, the Pullman Cannes Mandelieu Royal Casino combines relaxation with sophistication. The hotel has 213 modern rooms with clean lines with a private terrace and stunning views of the sea, the countryside golf courses. Just 15 min from the Croisette and the Palais des Festivals and 25 min from the International Nice Côte d’Azur airport. The hotel Pullman Cannes Mandelieu, located next to the Bay of Cannes, benefits from a beachfront location. This modern hotel provides entertainment and comfort to any seasoned traveller with 213 rooms. Terraces are also available with some overlooking the Lerins Islands and the Mediterranean Sea. For business travels, the Pullman hotel offers up to 1500 sqm of modular space for events or conventions. Amenities include a restaurant, bars, casino, nightclub, pool, fitlounge, private beach, direct access to the sandy beach and tennis court.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Beach
Casino and Gambling
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Swimup bar
Poolside bar
Bowling offsite
Nightclub / DJ
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Extra long beds
Bath / shower
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Quiet
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
605 Avenue du Général de Gaulle, 50049 Mandelieu-la-Napoule France
Name/address in local language
Pullman Cannes Mandelieu Royal Casino
Getting there
Somewhat walkable
Grade: 63 out of 100
63
48 Restaurants
within 0.75 miles
2158Reviews16Q+A94Room tips
Reviews
Traveler rating
- 1,062
- 660
- 238
- 105
- 93
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We went there in September 3023 as part of a rugby world cup tour (Living with the Lions). We were a group of 4 couples and we all had a great time and were well treated by staff. My wife and I had a sea-view room (definitely worth the upgrade) which has its own balcony. Room was awesome- huge king size bed and a very spacious modern bathroom. The bottled water was complementary. With its lap pool, private beach, beachside bar- great location for beach side walks, boat excursions and walks into the local town (great restaurants). - whats not to like. Breakfasts are great too. This is a quality hotel- you will spend a pretty euro though (sun beds and drinks are pricy) but for a special vacation it was worth it.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Sep 29, 2023
Dear Anton, What a pleasure to read you! Thank you for these nice compliments. Indeed, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside, which makes our guests, including you, very happy. Also, we are delighted that you enjoyed our breakbuffet which is very varied facing the pool and the sea. We look forward to welcoming you back to the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the positive side, the hotel is beautifully located, spotlessly clean and the rooms are spacious. But don't bother trying to order anything to eat or drink. Anywhere. In your room, at the bar. Forget it. Maybe they are understaffed (as two different disgruntled barmen were overly keen to inform us), maybe the barmen are so busy moaning they don't actually get round to pouring drinks, or maybe the management focus too much on conferences. Either way, you'll go thirsty. We waited 25 minutes at the pool bar after picking up our own menus before giving up and walking to another restaurant. I complained to reception, the receptionist told me she would pass on my comments. The next day, we decided to order room service on the app, hoping to avoid the previous day's issues. We waited an hour, called Room Service directly, to be told that the app didn't work! My second visit to reception involved returning the room's app sign/stand to them and telling them it was a pointless piece of decoration. By this time, any staff member worth their salt would have asked me what I wanted to order and arranged it on the house. But France does not empower such employees and your only option is to speak to the "responsable" aka evasive manager, who was apparently available to speak to me the following day. That's not going to get me a croque monsieur when I'm starving. Off to another bar it was then. Thank goodness there are plenty nearby. Which is the only other good thing about this supposedly four star hotel.…
Read more
Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Eat out before you starve waiting for any service
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Sep 29, 2023
Dear Emma, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to win back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed this hotel. Was across with clients for the rugby World Cup. Rooms excellent and well serviced. Breakfast brilliant each day. Pool stunning and little beach and bay in front of hotel very safe and shallow. Annoying having to pay 40 euros for a sunbed for all day. No discount for half day/ couple of hours seems strange as most of the beds were empty most of the days! Check in staff really helpful. Service for drinks at pool bar slow but food service very quick - strange. Old town Mandelieu a 15 min walk away a delight . Would definitely stay again
Read more
Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Hire a bike to get a good look around. Only 20 euros per day. Take the train from Mandelieu to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Sep 29, 2023
Dear Steve, Thank you for taking the time to tell us about your experience. We are very happy to read your compliments on our team working daily to offer you the best service. Indeed, the breakfast buffet is very varied. We also offer sweet and salty, with also a detox, energy, gluten-free offer with fresh, local and seasonal products: all this facing the sea! We hope to have the chance to welcome you again at Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A return visit next year planned when after a day in the sun by the beach we can again enjoy a wide choice of dining by the Marina or in the village as The sun goes down over the chateau in this perfect Mediterranean setting.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Sep 29, 2023
Dear Mr CURRIE, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again for the third times at the Pullman Cannes Mandelieu. Best regards. Marie Voyer Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Returned to this hotel after six years. To start positive, the location is excellent, rooms are decent and spacious with nice balconies and the combination of pool and beach is great. However the negatives are unfortunately plenty. Firstly service is very poor, both reception and mainly at the breakfast hall. Many of the employees hardly speak english or pretend not too… at breakfast they simply ignore you sometimes. And talking about breakfast, this is the largest disappointment and certainly not worthwhile the price. When you arrive a bit later, but still 30-45 minutes before breakfast closes, a lot of the buffet is empty and no refills unless you specifically ask and also then chances big that they wont refill. When asking for cappuccino on average it takes about 20 minutes and staff looks at you a bit angry that you even dare to ask… when requesting to sit on the tables outside which use to be the nicest spot for breakfast you get a sorry, we need to prepare for lunch ( at 10 AM when breakfast closes officially at 10.30). Staff cant wait to remove the buffet and by 10.25 very little left… I can continue with more comments f but simply recommend to go into the village and have breakfast at one of the bakeries. Oh no, I forgot the largest embarrassment of this “5-star hotel” the gym… no airconditioning (average temperature in summer around 30 degrees and often warmer), almost no equipment, no water, no toerls, few workout mattresses which are sandy…. No treadmill, proper other machines… simple a shame To summarise: room and pools are very nice, rest is poor and tired…
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
No concierge, no service. I had endless problems here. To name a few, dogs in the breakfast lounge when no dogs are allowed in the restaurant, for 10 days every morning there were dogs I complained numerous times but to no avail. Worse still twice I saw dogs eating out of the same breakfast bowl as the rest of the guests utterly disgusting! The rooms are meant to be smoking only on the balcony but on the whole floor on the 7th floor it smelt like an ash tray, very disturbing for non smokers. I requested something from the front desk twice to get back to me, on one occasion the person took my name and mobile and surprisingly no call back. The breakfast itself very average. No real variety so we just stuck to boiled eggs. The room rates are simply not reflective on the quality and service. On the positives the staff at the reception did try helping as much as they could particularly Amilcar. He was very polite and helpful. The rooms were passable and clean. All in all one of my worst hotel stays in probably 10 years. I would not recommend this hotel to anyone. In 20 years of travel I have never reviewed a hotel which should demonstrate how bad it was for me to go out of my way to warn other.…
Read more
Date of stay: August 2023Trip type: Traveled with family
Room Tip: My advice would be stay away. Stay in Cannes avoid this hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Aug 19, 2023
Dear Rashid, Thank you for taking the time to share your feelings with us. We welcome with great pleasure "our friends" dogs in room and outside, but for hygiene’s reasons, they are not allowed in the restaurant. Unfortunately, some people do not always respect our instructions and put us on the fait accompli once served: which was the case. Also, we are sorry to read that the breakfast food was not to your liking, we always have excellent guests’ feedback on the variety of dishes offered. In addition, rest assured that our team ensures the cleanliness and hygiene of the premises by carrying out daily checks on different occasions. Nevertheless, some of our guests may sometimes be less respectful of the work provided by our teams and may smoke in their rooms. We are sorry about this; it is beyond our control, and we are always doing our best to remedy it quickly. Furthermore, we would be grateful if you could give us a little more about what you asked for at the reception, so that we can understand the reasons for your remark and provide you the most relevant answers. Nevertheless, we are happy to read that you have appreciated the kindness and dedication of our reception team and especially Amilcar who will be delighted to hear that you have been sensitive to their sense of service. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience our guests look forward to every day. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel seems to want to be something it's not. A 4 star aiming to be a classy destination with 5 star elements it fails on all fronts. Just like the casino onsite it seems designed to leech money out of guests. From the service failing to acknowledge ALL loyalty at first and require pushing to do so. Sun bed lounges were all reserved apparently days in advance so you can't get a decent spot on the hotel private beach. Another area above the beach has an utterly deluded price point to sit of €200 per bed (over priced by at least double) but for what? There is no exclusive pool up there just seating? Utterly confusing when compared to excellent 4 & 5 star resorts around the world. Everything is pay for play, service is poor - we were given zero information about the hotel at check in - it just feels cheap, tacky and overpriced. The one upside is the rooms were good. We stayed in many hotels along the French Riviera and this was the worst. Avoid, especially if you show loyalty to Accor. …
Read more
Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Aug 8, 2023
Dear Guest, Thank you for taking the time to share your feelings with us. Please note that the Casino is only a tenant of the hotel, and that we are not responsible of it. We do hope you will win next time. In addition, we advise each room reservation to also book the deckchairs and especially in summer when the tourist influx is at its peak. Nevertheless, we are fortunate to benefit from an exceptional location "on the edge of the sea" which allows you if you prefer to settle on the public beach and enjoy the swimming pool with free access and the beach. As for the rooftop, it is a brand-new VIP area with a dining area, bar, and lounge. Please know that our canopies and daybeds prices are studied according to the local market and the other 4* hotels. Also, these beds can accommodate up to four people. Furthermore, we are sorry to read your comment about our service which is not a reflection of our habits. Also, at every check in, we give all the necessary information about the hotel, and the latest features. However, we are delighted to read that you enjoyed our rooms. I hope we will have the opportunity to welcome you back to the Pullman Cannes Mandelieu and offer you the great experience that our guests look forward to every day. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Pullman is a fantastic hotel with everything you need on site from, lovely restaurant food and service and even a casino. If you do want to venture out Mandelieu-la-Napoule is just a short walk and Cannes just a short drive away. It has one of the largest (and deepest) swimming pools in the area and a nice beach. (I don't understand some of the comments about paying for sunbeds, all the sun beds on this coast are paid for and are generally more expensive with poorer service) We had a great time, everything was perfect. Highly recommend this hotel.
Read more
Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Aug 4, 2023
Dear Guest, Thank you so much for your fantastic message, it's always a pleasure to know that we have met all the criteria necessary to make your stay "perfect". Indeed, the deckchair service is available for a fee, as is the case in all 4* hotels in the region. We are also delighted to read that you preferred our services to those provided by other establishments. Furthermore, our team will be delighted to read your comment. They work daily to offer you the best and make your stay unforgettable. Thank you for your high recommendation of our hotel. We look forward to seeing you again at the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is amazing, close to cannes and great views of the sea! The hotel is beautiful as well as the bedrooms. Comfortable and large rooms with huge balcony and great views. We also had an issue during our stay but the manager mr Muntean was very helpful we appreciate his assitance he solved the issue extremly professional thank you !
Read more
Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Jul 22, 2023
Dear Farah, Thank you for your "great review" further your recent stay with us. All those compliments are very much appreciated by our staff who works everyday to offer you the best service and satisfy you fully. I will not fail to congratulate more particularly our Front Office Manager, Mr Muntean, for his kind assistance. Indeed, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside, which makes our guests, including you, very happy. We look forward to welcoming you back to the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's do the good stuff first. Room was a decent size, with modern bathroom. Then the not so good stuff. Arrived just after 4.00 pm just wanting to check into our room and have a swim in the pool. Was told that our room would be ready in about 30 mins. Not good enough. Then went to the pool - which was closed - apparently there was glass in it. Looked to still be closed when we left the next day. Sun loungers are 40 euros per day per person. Complete and utter scam. I've never heard of such a thing. We declined - and glad we did so, given that even if the pool had been open, it's got a glass barrier around it so its not exactly somewhere you'd want to hang out. And the beach is very small and over crowded. River/golf course view from the room omits to mention that the immediate view is of a public car park and main road - with the river and golf course beyond that. Went to the bar with a glass, asking for some ice to take to my room. 'You have to call room service' they said. 'But I am literally right here in front of you' I replied. They weren't interested. The hotel is cheaper than Cannes, but still not inexpensive. And with the 30 km/h speed limit, its a good 15-20 mins drive. I booked this hotel having searched 'Cannes hotel with pool'. The pool was closed - and in any case, it was a pretty rubbish pool anyway. You'd forgive a lot of that if the service had been great - but it wasn't. And 40 euros per person for a sun lounger per day is unforgivable. …
Read more
Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan BUNDGAARD, Directeur général at Pullman Cannes Mandelieu Royal Casino
Responded Jul 19, 2023
Dear Guest, Thank you for taking the time to write to us following your stay. You arrived at 4 p.m. and checked in at 4:07 p.m. Due to the strong winds on the day of your arrival, a glass fence was broken near the pool and for your safety we had to close it. However, we reopened the pool the next morning. Regarding the glass barriers around the pool, it is a legal obligation for the safety of children and to prevent the risk of drowning, and now mandatory, even for private pools. Also, you have booked a classic room with balcony. For a next stay, if you want an open view of the golf course and the Siagne river, I strongly recommend that you choose a superior room. Furthermore, the deckchairs service is available for a fee as it is in all 4 * hotels on the French Riviera. Please know that our prices are studied according to the local market and the other 4* hotels. Of course, as a hotel guest you benefit from a preferential rate in low and high season. Nevertheless, we are fortunate to benefit from an exceptional location "fon the edge of the sea" which allows you if you prefer to settle on the public beach and enjoy the swimming pool with free access and the beach. We hope to have the pleasure of welcoming you back to the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Mandelieu-la-Napoule area.
PRICE RANGE
$123 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman cannes mandelieu royal hotel mandelieu la napoule, pullman mandelieu la napoule, accor mandelieu la napoule, sofitel mandelieu la napoule, mandelieu la napoule sofitel
LOCATION
FranceProvence-Alpes-Cote d'AzurFrench Riviera - Cote d'AzurMandelieu-la-Napoule
NUMBER OF ROOMS
212
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingPULLMAN CANNES MANDELIEU ROYAL CASINO $188 ($̶2̶0̶1̶) - Updated 2023 Prices & Hotel Reviews - Mandelieu-la-Napoule, France
Frequently Asked Questions about Pullman Cannes Mandelieu Royal Casino
Which popular attractions are close to Pullman Cannes Mandelieu Royal Casino?
Nearby attractions include San Peyre (0.5 miles), Château de la Napoule (0.5 miles), and Casino JOA de Cannes Mandelieu (0.01 miles).
What are some of the property amenities at Pullman Cannes Mandelieu Royal Casino?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Pullman Cannes Mandelieu Royal Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Cannes Mandelieu Royal Casino?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Cannes Mandelieu Royal Casino?
Yes, free public parking nearby, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Pullman Cannes Mandelieu Royal Casino?
Conveniently located restaurants include La Palmea, La Rotonde, and Cascade des Glaces.
Are there opportunities to exercise at Pullman Cannes Mandelieu Royal Casino?
Yes, guests have access to a pool, fitness classes, and locker rooms available in the fitness center during their stay.
Does Pullman Cannes Mandelieu Royal Casino have airport transportation?
Yes, Pullman Cannes Mandelieu Royal Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Cannes Mandelieu Royal Casino located near the city center?
Yes, it is 0.8 miles away from the center of Mandelieu-la-Napoule.
Are any cleaning services offered at Pullman Cannes Mandelieu Royal Casino?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Cannes Mandelieu Royal Casino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.