Can’t recommend this hotel highly enough Lovely location spotlessly clean and charming staff Breakfast well worth paying extra for and their pastry chef is amazing. Worth noting that pool is closed in February and a limited menu available only in the restaurant but believe by March everything is open and we were given a great price in February for a five star hotel. Will definitely return !
The Juana is the little sister of the Belles Rives Hotel. I stay at the Juana (or at the Belle Rives) whenever I visit my daughter. Very friendly staff. Great service. Excellent restaurant and clean rooms. "qualité / prix = top"
This review has to be a summary of sveral stays I had at Juana during two years. I mostly stayed there during low season and I appriciated it. They also honored my SLH status so I was even double upgraded a couple of times. The seawiew rooms on the top floor is very nice. The staff were great and service minded for sure. Not too fast in the morning with arranging breakfast so this hotel might not be for business travelers.
We loved our stay in this hotel. It really is a boutique hotel - perfectly located with great touches that make the stay perfect. Rooms are very cosy with nice bathrooms. The balcony room is perfect - with great views and noises from the local town. However I think for the extra $, it’s sister hotel, the Belle Rives, is worth it - being on the water with its own beach. Also the buffet breakfast is worth paying for at the Belle Rives as same price but overlooking the water. Morning runs to eden rock are a must 👍
There are two rooms located away from the main building above the swimming pool. We had one of these and it was excellent. The bed was comfortable, the room spacious with excellent build in wardrobes. Nice bathroom with double sinks and a view of the pool from the window. The staff are excellent and really go out of their way to make your stay enjoyable. When we arrived we had a very friendly welcome. The receptionist Anne spent some time explaining the breakfast options, restaurant, pool etc. She also provided a map and and some great recommendations of places to visit that we would not have found ourselves and were very pleased that she pointed these out. The Conceirge Victor was also extremely helpful as we had initial problems with the room safe that he resolved effortlessly and he and his staff booked us restaurants and airport transport with ease. There are 3 options for breakfast, express which is hot drink, fruit juice and 3 pastries, a la carte and a full buffett which whilst sumptious would have been too much for us and is priced at 28 Euros per person. We had to have our stay extended by a day due to the planned BA strike so we stayed in a nearby Marriot for the last night of our stay. Victor aranged for our bags to be transferred to that hotel and for a car to pick us up and take us to the airport from the other hotel. Other reviews we have read do not seem to reflect the level of great service and extremely enjoyable stay we had. I would recommend and go back again.…