Hotel Juana
19 avenue Georges Gallice, 06160 Juan-les-Pins, Antibes France
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About
#10 of 46 hotels in Juan-les-Pins
Location
4.5
Cleanliness
4.5
Service
4.4
Value
3.9
Art Deco chic in exclusive Juan-les-Pins, Hôtel Juana is a shining example of 1930s architecture promising plenty of Riviera sparkle with a white marble pool. Located in the heart of Juan-Les-Pins, a few steps away from the beach, the Hotel Juana offers 40 luxurius accomodations including 4 suites and 14 connecting rooms, swimming pool, 24 hours room service... Take a swim in the turquoise waters of the pool then enjoy a relaxing massage.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Banquet room
Meeting rooms
Massage
Concierge
Non-smoking hotel
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, German, Italian
Location
Full view
94Great for walkers
Grade: 94 out of 100
85Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
19 avenue Georges Gallice, 06160 Juan-les-Pins, Antibes France
Name/address in local language
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588Reviews10Q+A80Room tips
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A quaint and cute historic hotel in Juan les pins. Incredible service that went beyond our expectation. We loved our room and the outside garden! The pool was showing signes of wear and tear but it was still beautiful. We loved our stay! Thank you for making our vacation special.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
the hotel is old in a bad way... not a real five star - not more then a 3 star we decided not to stay there even for 1 min although we were charged for 2 nights in advance. management was so rude. no refund. be aware
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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If you choose to upgrade to an ‘exclusive pine park view’ room be aware that two of these room types are actually overlooking the swimming pool, but because the park is beyond the pool and you can see the tops of the trees apparently it’s acceptable to suggest the view is an exclusive pine park view. I was really disappointed to be looking over a pool having paid for a view of the park. My suggestion to the hotel would be that these two rooms are offered to clients as having a pool view this seems a much more transparent and truthful representation of this particular hotel accommodation. The second point I wish I’d known is that There is a busy road which sits next to the swimming pool, and just before the park. This means the road is also about 20 m from the hotel rooms. If you have children the pool area does have child safety gates. If road noise is something you find relaxing whilst sitting around the pool, or whilst sleeping then your in luck with this hotel as it’s constant. However if you would prefer a more peaceful environment then Hotel Juana is probably not for you. Which brings me to the final thing I wish I’d known about Hotel Juana. There is extensive building/construction works taking place about 100m from the hotel, this is one big construction site and I would suggest work will be ongoing for at least two years, but that’s just my guess. The noise is loud and is happening all day starting early in the morning. Unfortunately because the work isn’t taking place on the hotel site the hotel doesn’t need to inform you or your travel agent of this, apparently! As you may have guessed I didn’t have the peaceful holiday I thought I had booked and paid for. In fact I would say this was the noisiest hotel I have ever stayed in. One afternoon hotel staff spent at least four hours (that I saw) jet washing the outdoor dinning area, again next to the pool, which added a little more noise, as if anymore was actually needed! When I discovered my room had a pool view I asked for another room. However because the hotel was fully booked they couldn’t accommodate my request. They would also not waiver the cancellation fee so that I could move to another hotel. They did however provide my husband and I with a free breakfast and a free sunbed, with umbrella and towel for the remainder of our 4/5 days at their sister hotel by way of compensation. Neither of these gestures provided the peace I craved. The point I tried to make to the hotel staff and the travel firm is that the description of the hotel accommodation omits to inform paying guests of key information which had I known would have meant I would have simply chosen another hotel. If these points are deemed acceptable by the hotel then be more transparent in your description. Aside from the points I have made above I have to add there is very little I liked about this hotel. It lacks any type of atmosphere or services which you would expect from a 5* hotel clearly preferring to concentrate its efforts and money on its sister hotel. Juan Les pins and Antibes are beautiful places to visit but your may want to consider avoiding this noisy lack lustre hotel.…
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Don’t have room 601 or 602 unless you are happy to overlook the hotels swimming pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Direction HotelJuana, Directeur général at Hotel Juana
Responded 4 weeks ago
Dear Guest, thank you for your review as well as haven chosen the Hotel Juana. We are sorry to hear that your stay with us did not match your expectations. The Juana is situated in the heart of Juan les Pins just behind the park “La Pinède” ,well known for the famous Jazz Festival, and a few steps away from restaurants, bars and shops. We are offering a resort in the heart of Juan les Pins. If we understand right, you were not happy about the noise coming from the surroundings. Unfortunately public works are going on regularly and we are not responsible and most part of the time we are not aware about in advance. The pine park view rooms of the hotel have all view to the park and some of them can also see our small pool area open for hotel guest’s only. The view is usually very much appreciated. We remain at your disposal. Yours Sincerely,
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Have stayed at this lovely hotel before. Still a lovely hotel but all it’s efforts have at present been put into its sister hotel on the beach, the Belles Rives. Unfortunately as all over Europe it is experiencing staff shortages and when I spoke to the owners son he was very candid with me and said all should be back running with evening meals etc by mid July. At the moment if you want anything more than a snack in the evening you must either walk two mins into the town where there are so many good restaurants, or go to the Belles Rives, 5 mins walk away. Having said this we had a wonderful holiday and though changed to SmartLynx airline from easyjet had in my experience, a superior flight home. It’s expensive but worth every penny
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lucky enough throughout my lifetime to have stayed here. Not disappointed...not been vack for several years. All team we met were so kind and helpful ...fantastic service from domestic teams to reception..thank you ..hope to be back soon
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We just returned from a 3 night stay in June 2022 at this property. We booked a family room as a couple and were very satisfied with the property and staff. It's a boutique hotel which has maintained a low key existence, considering that it's situated in a very convenient area for beaches and restaurants We included breakfast with our booking, which was very good. The housekeeping staff serviced our room twice per day. The outdoor pool is wonderful. The staff was more than helpful and accommodating. When we return to Juan Les Pins, we will definitely consider staying at this property again. Jay & Debra S
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Family Room provides that little extra needed to spread out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this seemingly wonderful hotel to celebrate our 30th Wedding Anniversary next week. Unfortunately my wife fell and is unable to travel next week. The hotel staff, from reservations through to their head of sales and marketing have insisted that they would charge 50% for the cancellation. This amounts to over £300. While this may be their policy I asked for compassion and their response was "I am just following my orders" , I appealed to at least provide me credit to stay there at a future date, but this has fallen on deaf ears. I am completely shocked at how unwilling a 5* hotel can be to delight their (potential) customer. Completely shocked.
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We loved this hotel.The staff were amazing nothing to much .The rooms were beautiful with fantastic soundproof doors.We had a lovely breakfast and most mornings wondered over to the sister hotel to sit by the sea. Just booked to visit again next year
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Take your towels with you to the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We returned to hotel Juanna after 4 years. We love this hotel, it’s central to all the bars, restaurants and beaches. The rooms are clean, beds are large, bathrooms have everything you need, towels are lovely and fluffy! Breakfast is lovely sat in the garden , plenty of choice and endless coffee! We went to Belle Rieve most days for sunbathing and lunch. The food there is excellent. Then watching the sun go down on the terrace before dinner… We had a wonderful stay after being away too long. We will be back again soon!
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
From check-in to check-out, this was an overpriced nightmare. Perhaps my expectations were too high after spending four heavenly nights at the Hotel Lou Pinet in Saint Tropez, but I think this place would still have been a nightmare even if I hadn’t just been so spoiled. The official French five star rating is clearly in need of review; it deserve two AT MOST. We pulled up to what I can only describe as a run down hostel from the 1920s. Nobody greeted us or came to take care of our car, so we had to leave it in the driveway and find help. After checking-in, we walked up two flights to a hallway that had two big green trash bags strewn on the floor, and no overhead or wall lighting. Our room — which was in excess of €500 per night — hadn’t been touched since at least 1988. The floor creaked; at least 50% of the electrical outlets didn’t work; and the bed linens (a sad sight to see) felt like printer paper. The closet (a chipped wood cabinet) contained mismatched hangars and the furniture looked like it had been purchased at a church thrift shop. The bathroom was small and the brown marble countertops were stained. The toilet barely worked; it flushed human waste but not toilet paper, which I suppose is better than the other way around. (Thankfully, our room had none of the bugs that lived in the room overlooking the pool that our friends had). I wish I could say the service was the hotel’s saving grace, but it matched the overall tenor of the hotel. The concierge was, perhaps, the lone exception. However, though he was well-intentioned, none of his recommendations was decent. The pool, like the rooms, hasn’t been touched (or cleaned, it appeared) since at least the 1980s, and good luck finding a towel. We didn’t dare eat lunch or dinner at the hotel, but breakfast was a horror story. At check out, I discovered that the hotel had overcharged me, though that was not immediately apparent because they tried to mask it in a non-itemized bill. Thankfully, after 48 hours at Juana, I knew to scrutinize more carefully. Do yourself a favor, don’t come here. I won’t make this mistake again!…
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$181 - $486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
juana hotel juan les pins, hotel juana
LOCATION
FranceProvence-Alpes-Cote d'AzurFrench Riviera - Cote d'AzurAntibesJuan-les-Pins
NUMBER OF ROOMS
40
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Claim Your Listing Frequently Asked Questions about Hotel Juana
Which popular attractions are close to Hotel Juana?
Nearby attractions include Pam Pam (0.2 miles), Parc de la Pinède (0.2 miles), and Chez Fred (0.1 miles).
What are some of the property amenities at Hotel Juana?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Juana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Juana?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Juana?
Yes, paid private parking on-site, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Hotel Juana?
Conveniently located restaurants include Pizza Fifi, La Suite, and Restaurant Le J.
Are there opportunities to exercise at Hotel Juana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Juana have airport transportation?
Yes, Hotel Juana offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Juana located near the city center?
Yes, it is 0.2 miles away from the center of Juan-les-Pins.
Are any cleaning services offered at Hotel Juana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Juana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.