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Mercure Thalassa Port Frejus

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#3 of 21 Hotels in Frejus
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Mercure Thalassa Port Frejus
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797 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Bristol, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a quiet week. Hotel was a very pleasant place to be. Our room had a view over the harbour. Staff attentive and room was comfortable.The restaurant made our stay though. Excellent standard and very good service. Would go again.

Helpful?
Thank Mark P
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Horgen, Switzerland
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We paided for our two small dogs 220 Euros (less than 4 kg, one was a baby) additional dog service - unbelievable, they needed not any room service at all. Breakfast (nothing exeptional, with lousy coffee) for 19 Euro/Person definetly too expensive. Room service unreliable, missed often things like to refill toilette paper). No guaranteed garage slot about 15 Euro/Day,... More 

Helpful?
Thank willyetevap
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Stavanger, Norway
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived a bit early at the hotel to spend some time at the pool and beach before checkin. As this was a family holiday, our key criteria for selection of the hotel was access to pool and beach (in that order).. When arriving at the pool we were meet by the most unfriendly pool guards I have ever meet.... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank Eirik A
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry for the trouble with the co propriety swimming pool. Sincerely, More 

Lake Myvatn, Iceland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 17, 2016

Don't be fooled by the pics on line - even though we paid for an 'up-grade' there was nothing nice about the room. Small with a tiny bathroom and a seperate loo with a heavy door - the pillows are dire and they provide small paper cups and wooden sticks for the coffee. More like a motel Its 15€ a... More 

Helpful?
1 Thank Elaine818
Claire B, Assistante Responsable Hébergement at Mercure Thalassa Port Frejus, responded to this review

Dear Elaine818, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travelers are raving about these Frejus hotels

Charlottenlund, Denmark
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

If you in for a holiday in the more modern French Cote D'azur, then this is the place. This full service hotel with good indoor and outdoor pools is right on the beach. So great options for variety during the dat. You can also pay for sunbeds on the beach but a better deal is to lie next to the... More 

Helpful?
Thank tahrenki
Claire B, Assistante Responsable Hébergement at Mercure Thalassa Port Frejus, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pandora Nattier More 

London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

5 night stay, staff were friendly, helpful and spoke English which was a great help. Had a room on the fifth floor overlooking the marina which was nice, some confusion over car parking as it was full but provided free parking about 150mt away. Pool was nice although lots of rules, no eating drinking or smoking and no alternative sun... More 

Helpful?
Thank Neil W
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely More 

Nice, France
Level Contributor
432 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

This hotel which is conveniently located at Port Fréjus does not deserve 4 stars in our opinion. The quality of the bed in our room was average. The room was spacious and relatively calm since it was situated on the back of the building. The staff at the SPA was not very friendly which is not acceptable in such a... More 

Helpful?
Thank Petrus61
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the Port Frejus marina, this hotel enjoys direct access to the beach through the gardens. 106 airconditioned rooms with loggia, equipped with direct telephone, television, hair dryer, minibar and safe. Our restaurant offers traditional and lowcalorie menus featuring cuisine rich in colours and flavours. The Thalassotherapy Centre is linked directly to the hotel and features a seawater swimming pool, hammam and a relaxation room with tea service. ... more   less 

Additional Information about Mercure Thalassa Port Frejus

Address: Rue Forces Francaises Libres | Port Fréjus ouest, 83600 Frejus, France
Location: France > Provence > French Riviera - Cote d'Azur > Frejus
Price Range: $100 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Thalassa Port Frejus 4*
Number of rooms: 106
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Also Known As:
Mercure Thalassa Port Frejus Hotel
Mercure Hotel Fréjus
Hotel Style:
#1 Green Hotel in Frejus
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