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About
#53 of 128 hotels in Cannes
Ideally located in a unique panorama, a 5-minute walk from the Palais des Festivals, La Croisette and its luxury boutiques, the Radisson Blu 1835 Hotel is facing the old Cannes Marina. The hotel offers 133 rooms including 16 suites from 50 to 100sqm. Feel free to make yourself at home either for work or leisure. Its charming assets: the panoramic restaurant and its rooftop offer a spectacular view of the city, the bay of Cannes and the Estérel Mountains, ideal for enjoying a moment with family and friends. The hotel offers 5 fully equipped meeting rooms with WIFI, with a total area of 500 Sqm. The different spaces, ranging from 40 to 400 Sqm, will enable you to realize all your projects, big and small, according to all your desires! A dedicated team, who by its expertise, will bring you all the elements and solutions to make your event a common success. Directly connected to the hotel, enjoy a free access to an indoor/outdoor pool, a Jacuzzi and Fitness Gym overlooking the sea. Enjoy privileged access to our partner beaches, located a few steps from the hotel.
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Location
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100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
2 Boulevard Jean Hibert, 06400 Cannes France
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2327Reviews44Q+A100Room tips
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Yesterday we arrived to the hotel. The welcoming was good. As we arrived we asked for close rooms. On the key, numbers were close as in 450 and 451. However, there were at least 50 meters distance between them. That’s not the primary reason for disliking the hotel. We accepted the rooms, though they were far away front each other. We got the keys at 15:00 and left nearly at 15:30. At night, when we came back, there was a smell of a toilet in the whole room. That smell not only came from our rooms but also from the ground floor. We asked for changing the rooms as it wasn’t possible for anyone to sleep there. I called reception three times and each time he told me he was coming. After an hour, I went to reception and receptionist told me they had no one to send to our rooms to check the condition(smell). (Why would you say you are coming, if you will not? ) The receptionist - Matthew told us that there is no rooms available to change and we should sleep in the smell of the toilet in the whole room. After Matthew sent one of his colleagues, his colleague told Matthew that it is not possible for anyone to sleep in that room. While they were no available rooms, out of no where Matthew told us that they have a room that can be given which was smaller than what we paid for. So, we asked for a room in the same size and category. While we were trying to solve the issue, Matthew gave the room to other clients (that came long after)and offered us another room which was two times smaller and obviously was not in the same category. ( it didn’t even have a bath). We had no choice but to accept the smallest room. Today, they offered us a room with discount that would cost around 480 but in the website it is possible to change to that room without a discount with a price of 450. The money, room size, and the category is not the issue. The issue is the attitude of the receptionist Matthew ignoring our problem, not even trying to solve it. Even the manager is not in the hotel. Our agent sent as an email saying that the we had an issue of the smell in the room, and hotel immediately solved it by providing us a room. Since when “immediately” means two hours of arguing with the receptionist, not only their customer service but also their English is bad. I don’t even mention the mile long distance to the pool, barely washed glasses, and another receptionist who told us she can refund the money if we don’t want to stay just because she couldn’t find close rooms… That is not how the hotel should treat the clients.…
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Don’t even think of coming. Look for other hotels.
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Where do I begin? WOW. Lets start with that.. Actually, no. let me start with the good. First of all the staff was very friendly. Everyone down to the housekeeping. They get 4 stars for friendliness. Now... the rest of the hotel gets 0 stars. If you are planning a "dream vacation" to the South of France, stay far away from here. Dreaming is the last thing you'll be doing in this hotel between sleeping on the crack of two twin beds crunched together, listening to people literally SCREAMING at at other for HOURS (no exaggeration) with out anyone doing anything about it, or holding your breath from the god awful stench of mold and mildew on the mile long trek to the pool, which doesn't have towels, which is a complete liability, walking up 4 flights of stairs to get to it, not having running water or towels in the pool bathrooms. Yeah, it was less than "dreamy". I was immediately disgusted 5 moments after arrival when I was told to get to a changing room I had to walk across the entire hotel only to be led down that hallway. The yellow carpets were BLACK with mold stains everywhere and stunk horribly. I am not hard to please, I didn't need to stay at the Martinez, however had there been rooms available, I would have gladly left the Radisson and paid the $900+ per night to get out of there. The restaurant, filthy. Paint peeling off of the walls. Place hasn't been dusted in months. We also paid extra for sea view and got a full view of metal and stairs and a PEEP of so ocean behind all of that between tress. Hardly a sea view.. just honestly appalling. There is so much more I could say but I've been trying hard to block it out.. Was so happy to leave there after 4 sleepless nights. The only reason they don't get a zero is because of the friendly staff - otherwise... DO YOURSELF A FAVOR AND DO NOT STAY HERE.…
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Date of stay: August 2021
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Room Tip: Here's a tip: book elsewhere
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Response from Relation Clientèle, Service clients/Réception at Radisson Blu 1835 Hotel Cannes
Responded 3 weeks ago
Dear Guest, We would like to thank you for the time you have kindly given us by sharing your thoughts with us. Your comments are essential to the daily questioning that our profession involves. It goes without saying that the experience you describe in no way reflects the quality and service standards that each of us strives to raise on a daily basis in order to meet or even exceed the legitimate demands of our customers. Thank you, however, for emphasizing the quality of welcome from our employees. We hope to be able to welcome you again soon to the Radisson Blu 1835 for a new experience which we hope will live up to your expectations. In the meantime please accept our best regards. The Guest Service
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We stayed there for 5 days and had a great time. There is not a lot to complain about. One thing that really could've been done better would be the diversity at the breakfast! There wasn't a lot to choose. The rooftop and the rooms are wonderful, great time.
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Date of stay: August 2021
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Response from Relation Clientèle, Service clients/Réception at Radisson Blu 1835 Hotel Cannes
Responded 3 weeks ago
Dear Guest, Thank you for sharing your review on TripAdvisor. We are delighted to read that your stay with us was so pleasant and up to your expectations. We take note of your remark concerning the breakfast and forward it to the department concerned. We would be happy to welcome you again. The Guest Service
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Very bad experience. We booked from the pictures we saw on the website and when we arrived it was not the same. The hotel was shabby and not very clean and accomodative. An unfortunate suprise. Not recommendable.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Relation Clientèle, Service clients/Réception at Radisson Blu 1835 Hotel Cannes
Responded Aug 7, 2021
Dear Marina, We are sorry that your experience did not live up to your expectations. We thank you for having informed us of the imperfections which marked you and which, obviously, require all our attention. The satisfaction of our customers being at the center of our priorities, your remarks were transmitted to our teams in order to concentrate our efforts on the various points underlined. We hope to have the opportunity to welcome you again on your next visit to Cannes. The Guest Service
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Terrible customer care. In this regard, we also take this opportunity to apologize for the possible delay in responding to your request, as our Customer Care Department is experiencing a high number of requests and we are working to provide you with the best service.
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Date of stay: July 2021Trip type: Traveled as a couple
Value
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Helpful
Response from Relation Clientèle, Service clients/Réception at Radisson Blu 1835 Hotel Cannes
Responded Aug 7, 2021
Dear Guest, We would like to thank you for the time you have been kind enough to give us by sharing your thoughts with us. Your comments are essential to the daily questioning that our profession involves. It goes without saying that the experience you describe in no way reflects the quality and service standards that each of us strives to raise on a daily basis in order to meet or even exceed the legitimate demands of our customers. We hope to be able to welcome you again soon to the Radisson Blu 1835 for a new experience which I hope will live up to your expectations. In the meantime please accept our best regards. The Guest Service
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LOCATION
FranceProvence-Alpes-Cote d'AzurFrench Riviera - Cote d'AzurCannes
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Claim Your Listing Frequently Asked Questions about Radisson Blu 1835 Hotel Cannes
Which popular attractions are close to Radisson Blu 1835 Hotel Cannes?
Nearby attractions include Le Suquet (0.2 miles), Marche Forville (0.3 miles), and Vieux Port (0.10 miles).
What are some of the property amenities at Radisson Blu 1835 Hotel Cannes?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Radisson Blu 1835 Hotel Cannes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu 1835 Hotel Cannes?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu 1835 Hotel Cannes?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Radisson Blu 1835 Hotel Cannes?
Conveniently located restaurants include Lucky You Beef & Seafood, Cheer Mamma, and Le Troquet à Soupes.
Are there opportunities to exercise at Radisson Blu 1835 Hotel Cannes?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Radisson Blu 1835 Hotel Cannes have an airport shuttle?
Yes, Radisson Blu 1835 Hotel Cannes offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Radisson Blu 1835 Hotel Cannes located near the city center?
Yes, it is 0.3 miles away from the center of Cannes.
Are any cleaning services offered at Radisson Blu 1835 Hotel Cannes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu 1835 Hotel Cannes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.