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Cannes Palace Hotel

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139 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Neuilly sur Seine
Level Contributor
85 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

5 min walking distance from the croisette, in a very quite area, nice lobby with quite good client service but rooms are really out dated and need to be renovated (old carpets with stains, poor bathroom...) Only quality of King size bed is able to counterbalance this old fashion decoration (including poor furniture style !).

Helpful?
Thank Laurent D
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear Sir, Thank you for taking the time to share your experience regarding your recent stay in our hotel Cannes Palace****. I'm glad to read that you have appreciated the ideal location of our hotel and our friendly, professional team. We are aware that our “classic old-fashioned rooms” need to be refreshed ... And, I wish to inform you that... More 

Munich, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel sells you a 4-star experience for 5-star prices, but the full experience is not even worth 1 star, so I feel the moral obligation to warn the future potential customers of the Cannes Palace hotel. Friendly staff, but what can you do when your rooms are sooo dated that you feel the world stood still at this place?!... More 

Helpful?
Thank Jan_vT_2013
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear customer, It is with sadness that we read your dissatisfaction, know that we attach great importance to the comments of our guests. We are obviously sorry to read that your stay was not up to your expectations. Be assured that we are working to improve our services. We would like to draw your attention to the fact that the... More 

Travelers are raving about these Cannes hotels

Izmir, Turkey
Level Contributor
169 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed November 20, 2015 via mobile

This is a very tired hotel. Decoration is very old. I have stayed at 222 for two nights for a conference in November. Location is below average, it is 20 min walk to center or festival area. Room was spacious. Quality of shampoo, utilities efficiency, a little unpleasent. Staff is friendly. Wifi works well. Price - quality doesnt match. Definetely... More 

Helpful?
1 Thank Gorhan
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review
Google Translation

Monsieur, Je suis navré que votre séjour n'ait pas été à la hauteur de vos espérances et vous remercie d'avoir... More 

London, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 5, 2015 via mobile

Words can't begin to describe. Perhaps hell on earth is the first phrase that springs to mind. Dirty. Horrendous service. Nothing works. Even the cockroaches are checking out! But seriously folks, this place isn't isn't even good at being bad. I wouldn't mind as much if it was really affordable, but the rates are extortionate - especially when an event... More 

Helpful?
2 Thank BigMisio
cannespalace, General Manager at Cannes Palace Hotel, responded to this review

Dear Sir, It is with sadness that we read your dissatisfaction, know that we attach great importance to the comments of our guests and your comments have been forwarded to the appropriate teams. We are obviously sorry to read that your stay was not up to your expectations. Be assured that we are working to improve our services. Yes the... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 3, 2015

Got a great rate on this hotel so had to take it even though the reviews were not great. The place seemed to be empty but it was fine, they have a lovely pool with new loungers and a great shaded area to avoid the sun. The restaurant is very reasonably priced for evening meals, it's a really nice dining... More 

Helpful?
Thank Goosegobs
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review
Google Translation

Cher Client, Un grand merci pour ces bons retours ! Votre opinion est très précieuse et nous permet constamment d'améliorer... More 

New Jersey
Level Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 14, 2015 via mobile

I didn't expect much coming at this hotel so I wasn't as nearly disappointed as other members of our group. My personal experience was overall positive -- the room was clean and the AC was nice and cool. I slept well and don't have much complaints. The hotel is old and dated and although the room was clean, you can... More 

Helpful?
Thank jonjoncapy
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear customer, Thank you for taking the time to share your experience regarding your recent stay in our hotel Cannes Palace****. We are glad to read that overall you had an enjoyable time in our hotel. Nevertheless we understand that your stay did not fully hit your expectations and you can be assured that your remarks have been shared with... More 

Glasgow, Scotland, United Kingdom
Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 16, 2015

The palace is not as bad as reviews suggest. Firstly do not go by the stars. This is Cannes and you pay a lot for a room most of the time. The biggest issue is this hotel is off the beaten track and this is not reflected in the price. Yes the Palace needs a full refresh but I was... More 

Helpful?
Thank Ricardo_Bear
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear Guest, Thank you for your comment ! We are happy to read that you enjoyed your stay in our establishment and be assured that I will informed my team about your satisfaction. Indeed, the hotel is not located next to the Palais of Festivals but remains reachable to a walking distance of only 15/20 minutes along the Croisette ...... More 

Hampshire, United Kingdom
1 review
1 of 5 stars Reviewed April 13, 2015

Dirty carpets dated room from 1970's appalling value for money and no entertainment system...Service rubbish as could not figure out how to get movie service to work.....Wish I had booked a real 4 star...Do not make the mistake to stay here a total disappointment. This hotel needs to be regraded and demoted until it spends some money updating its rooms.... More 

Helpful?
Thank Neil B
cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear Guest, I appreciate the time you took to share the problems you encountered during your stay. I took good note about your comments regarding the room, and rest assured that they will be incorporated into the next investment program for the renovation of the hotel (winter 2015/2016). We continuously strive to meet our guest’s needs and expectations; therefore your... More 

London, England, United Kingdom
1 review
1 of 5 stars Reviewed October 20, 2014

Honestly this hotel is one of the worst hotels I have ever stayed in. I question how this hotel is rated 4 star? It is dirty, it smells, tiles are falling off the wall in the bathroom and the blankets on the bed have definitely seen better days, I doubt they have ever been washed. I have no desire to... More 

Helpful?
Thank Rachel B
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 17, 2014 via mobile

This hotel was filthy, it had a musty smell and the facilities were dreadful!!!! The rating seriously needs to change as it's false advertising and makes a mockery of hotels that work hard to achieve and uphold their rating! This hotel is no way more than a 2* and that is being generous!!!!

Helpful?
Thank Peewee777
Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Cannes Palace Hotel

Address: 14 Avenue de Madrid, F-06400 Cannes, France
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Price Range: $126 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cannes Palace Hotel 4*
Number of rooms: 132
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Hotel Style:
#43 Luxury Hotel in Cannes
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