We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

JW Marriott Cannes

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
JW Marriott Cannes
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

711 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 456: English reviews
Darien, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This JW Marriott has a fantastic location on the Croisette, directly across from the beach. It is smaller than other JW's, but that is to be expected in Cannes. The staff were very kind and helpful. I liked the open air restaurant as well. The rooms are on the smaller side for a JW. Overall, I would stay again.

Helpful?
Thank Chris F
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Chris F, Thank you for sharing your fantastic review. Your comments will surely be shared with our Front of House teams who aspire to provide the level of service mentioned in your post. I am thrilled to hear that you enjoyed our location and product as well. The team and I look forward to welcoming you back on your... More 

Storrington, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for the second time in April. The room was very nice and the bed very comfortable. The hotel is right on tbe croisette opposite the sea and there are lots of lovely restaurants close by. The staff were helpful and extremely professional. Breakfast was lovely, good choice and great outside seating area. We are going... More 

Helpful?
Thank julia S
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour julia S, I am so glad to hear that you enjoyed your stay again at our hotel. It is always a great pleasure to hear that our staff and service met and exceeded expectations. I am sorry to hear that the pool was closed during stay; it may have coincided with the annual installations on the rooftop pool &... More 

Espoo
Level Contributor
154 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel with big rooms, and a perfect view, if you have it towards the ocean Top floor bar and pool's great.. Good Bfast.. The service was also good and friendly.. And location, location.... Everything is close to you....

Helpful?
1 Thank Peter S
Fady S, Guest Relation Supervisor at JW Marriott Cannes, responded to this review

Hello Peter S, It is with great pleasure that I read your fantastic review. I am delighted to hear that you fully enjoyed your experience at our hotel and that both our product and service met your expectations. The team and I hope to welcome you back on your next visit to Cannes. Kind regards, Fady Sursock Guest Relations Supervisor... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

After almost a week I must say I am sick of the breakfast doesn't change its the same everyday, needs more variety that caters for vegans more fruit vegg and nuts and hot food options such as spinach beans. The hotel can smell, ventilation is not that great and staff keep heater doors open and dirty dishes out for way... More 

Helpful?
Thank wafooy319
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour wafooy319, Thank you for sharing your constructive feedback. It is comments as yours that we use to better improve the service experience provided at our hotel, particularly regarding our Food & Beverage department. I am saddened to hear that your experience with our recreation and concierge departments were as well not to your liking and I have therefore passed... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Professional and service oriented staff which made you feel welcome. Rooms are ok, but the hotel should renovate bathroom, at least from our point of view. Nice beds, and nice breakfast with a lot of things to choose from.

Helpful?
Thank Gunnar S
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Gunnar S, Thank you for having taken the time to share your experience with us. It will be a great pleasure to pass on your fantastic review to the team, who always aspire to deliver a superior service experience. Your comments regarding the bathrooms have as well been referred to the relevant department. On behalf of the team, I... More 

San Francisco, California
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Poor service, average rooms, inadequate housekeeping, slow laundry service... Nice valet staff, but that is about all that is positive Pool was closed... expensive bar...moderate room service... worth looking elsewhere

Helpful?
Thank JenJenJen2013
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear JenJenJen2013, It is with great regret and concern that I learn of your experience at our hotel. It is our aim to provide each and every guest with a memorable experience by delivering our renowned JW Marriott service. Your comments, particularly in regards to our Housekeeping and Recreation teams, have been forwarded to our higher management for a thorough... More 

Baltimore, Maryland
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Despite some other reviews, we had an extremely positive experience at this hotel. We stay at Marriotts often and found the staff here to be cheerful and helpful. The concierge desk was amazing. The buffet breakfast was outstanding. Our maid service kept our room very neat and orderly. The concierge helped us reserve a place at the beach across the... More 

Helpful?
1 Thank mgetaways
Estelle H, Fady Sursock - Guest Relations at JW Marriott Cannes, responded to this review

Bonjour mgetaways, Thank you very much for sharing your fantastic review! I am elated to learn that our staff have provided you the JW Service we pride ourselves in and that you have also enjoyed the hotel’s facilities. On behalf of the team, I am looking forward to welcoming you back on your next visit to Cannes. Kind regards, Fady... More 

Dubai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

lousy service, housekeeping is the worst ever, no respect when you call them.. as if you are asking for donation.. when you say thank you on the phone dont expect anything but hang up .. breakfast closes at 11, but if you finish your breakfast at 11:05 and ask for coffee, you have to pay for it since you have... More 

Helpful?
1 Thank LetsUsNike
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear LetsUsNike, Thank you for your review on TripAdvisor. Concerned to learn of your experiences at our establishment, I have sent you an email today (7 September 2016). Hoping to redeem your trust, I remain at your service for any assistance to you. Yours sincerely, Estelle Guest Relations Manager JW Marriott Cannes Estelle.Hoglund@Marriott.com More 

Prague, Czech Republic
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Good location, close to everything in town. Friendly staff, helpful concierge, roof top relaxing area but very small pool. Clean rooms, confortable bed. Breakfast could be better and fitness need improvement

Helpful?
1 Thank Howcool2
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Howcool2, As we believe staff service is the enhancement of an excellent hotel experience, we were gladdened by your kind recognition of our associates. There is, of course, always room for improvements, and we are thankful you took the time to share your constructive feedback. The team and I hope to welcome you back to an improved stay whenever... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Perfect location with amazing roof top views and easy walking distance to the Marina. Decent sized room for a European hotel. I loved the film-glamour theme of the room decor. Also loved the roof top pool area. Friendly staff.

Helpful?
Thank MimiTheWanderer
Estelle H, Fady Sursock - Assistant Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear MimiTheWanderer, Thank you for choosing the JW Marriott Cannes for your recent stay in Cannes. I am very glad to know our staff made your stay pleasant and that you enjoyed the hotel theme and facilities. We are looking forward to hopefully having you back as our guest on your next trip to Cannes. Kind regards, Fady Sursock Assistant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

448 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (375)
Viewed
Room/Suite (80)
Viewed
Bathroom (22)
Viewed
View from Room (32)
Viewed
Hotel & Grounds (58)
Viewed
Pool/Beach Area (24)
Viewed
Dining (26)
Viewed
1:49
Videos (1)
Viewed
Other (132)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (73)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (35)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cannes hotels
0.3 mi away
Hotel Barriere Le Majestic Cannes
0.1 mi away
InterContinental Carlton Cannes
0.3 mi away
Grand Hyatt Cannes Hotel Martinez
Show Prices
Show Prices
Show Prices
0.7 mi away
Radisson Blu 1835 Hotel & Thalasso
0.3 mi away
Five Seas Hotel Cannes
Five Seas Hotel Cannes
#3 of 130 in Cannes
4.5 of 5 stars 372 reviews
0.1 mi away
Le Grand Hotel
Le Grand Hotel
#19 of 130 in Cannes
4.0 of 5 stars 424 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
JW Marriott
JW Marriott
Cuisines: French, American, European
JW Grill Cannes
JW Grill Cannes
Cuisines: French, European, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the Mediterranean Sea and the Southern Alps, JW Marriott Cannes boasts an incomparable cultural and artistic heritage. The hotel is located on the former site of the Palais des Festivals, placing it at the heart of a city that steps into the spotlight once a year, when shining stars and international events come together for a film festival that has made Cannes the annual showcase for French elegance. Among its many unique features, JW Marriott Cannes is the only luxury hotel on the Croisette to have its own auditorium seating up to 820 guests. It also offers 16 newly renovated multi-functional and totally flexible conference rooms (including 10 new rooms on the 1st floor). ... more   less 

Additional Information about JW Marriott Cannes

Address: 50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Price Range: $156 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 261
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Cancelon, TripOnline SA, Odigeo, Travelocity, Priceline, Marriott, Cheap Tickets and Agoda so you can book your JW Marriott Cannes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel
Hotel Style:
#12 Luxury Hotel in Cannes
#30 Business Hotel in Cannes
#41 Romantic Hotel in Cannes
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay