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Renaissance Aix-en-Provence Hotel

Traveler (496)
360
Panoramas (16)
Room & Suite (310)
Certificate of Excellence

About

#4 of 69 hotels in Aix-en-Provence
Location
Cleanliness
Service
Value
Certificate of Excellence
Created as a genuine art gallery, in the very heart of the city, the Renaissance Aix-en-Provence 5-star hotel offers 133 spacious rooms and suites. The décor is a contemporary reinterpretation of the symbols of Provence. The cuisine has been entrusted to the chef Arnaud Davin who creates for you a gourmet rendez-vous in Le Comptoir du Clos and also in our seasonal garden terrace "le Jardin Ephém'R" and the lounge bar l'Avant Scène. A new rendez-vous is also awaiting for your at our Starbucks coffee corner in the lobby. Dedicated to your events, 700 sqm with natural day light meeting rooms, 1000 sqm of garden and sun-kissed terraces will host seminars, exhibitions, cocktails or all kind of events. The hotel also features a Spa including treatment cabins, steam room, a fitness center and an indoor heated pool with limited access for children.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Restaurant
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
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Location

Full view
84Good for walkers
Grade: 84 out of 100
28Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1,099Reviews
45Q+A
100Room tips
Traveler rating
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Popular mentions
Stayed for 3 nights. Room was well appointed. Appreciated the motion sensor night light. Beds and furnishings were very comfortable. View was over the outside garden - noise from garden events did not disturb us. Staff were helpful at front desk, spa and bell station. We had breakfast in the restaurant which was delicious and prompt. Pool area was very nice and relatively cool. We enjoyed the garden bar two night's - a private function was going on one night and it was difficult to figure out where to sit.
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Response from RenaissanceH5, Manager at Renaissance Aix-en-Provence Hotel
Responded 5 days ago
Dear Travelhobbyist, We very much appreciate your comments regarding your stay at the Renaissance Aix en Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mélanie Brisebard Directrice Hébergement,
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We stayed at the Renaissance Aix-en-Provence for two nights in late May 2019. Everything about the hotel was ideal but in particular the service from the staff was outstanding. We had a small glitch with our room service order which was rectified within minutes. The rooms were spotless and comfortable. Valet parking was seemless. The location of the hotel is ideal for visiting the Old Town. The spa pool was wonderful. I can't say enough positives. If you have a chance, do yourself a favour and stay here!
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Response from RenaissanceH5, Manager at Renaissance Aix-en-Provence Hotel
Responded 3 days ago
Dear Bindy5London_Ontario, We very much appreciate your comments regarding your stay at the Renaissance Aix en Provence. We are very proud to know that you enjoyed your stay, the quality of our food, and the professionalism of our team. We will not fail to share your compliment with our team and we hope to welcome you again soon in our hotel. Thank you for taking the time to give us your opinion after your stay with us, and have wanted to discover the Renaissance Aix en Provence. Mélanie Brisebard Directrice Hébergement,
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We chose the Renaissance for its easy auto access on the edge of the pedestrian district which also affords easy access on foot to the Cours Mirabeau and the old town. At checkin, the helpful staff spoke good English and offered thoughtful restaurant recommendations to accommodate our food preferences. We were assigned a superior room on the second floor overlooking the main entrance. Fluffy bathrobes with crested slippers. Very quiet throughout the night although just two doors away from the elevator lobby. An excellent restaurant provided room service at 10 pm. A pleasurable stay we wouldn’t hesitate to recommend!
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We spent 3 nights here. Rooms were spacious and clean. Close walking distance to shops, restaurants, markets and tourist attractions. Staff was very helpful for all our needs. The concierge helped with a winery tour. They gave us a nice little gift of hard candies. Breakfast was too expensive, 26euro. Not worth it. The lobby bar is modern and there is a billiards table for anyone to use. A good choice!
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Response from RenaissanceH5, Manager at Renaissance Aix-en-Provence Hotel
Responded May 21, 2019
Dear RemyBoy, We would like to thank you for taking a moment to write us a comment about your last stay at the Renaissance Aix-en-Provence. The satisfaction of our customers is our priority, and we are delighted to know you have appreciated the quality of the services of our establishment and the welcome that has been reserved for you by our team. We would be delighted to count you again among our guests during your next visit to Aix-en-Provence. Kindest regards Mélanie Brisebard Directrice Hébergement
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This property is very modern, unlike the historic town in which it is located, but all of the amenities were very much appreciated! The concierge could not have been more helpful and the spa treatments were fabulous! The service was superior and the restaurant quite good. The exercise room and pool were small but functional.
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PRICE RANGE
$196 - $399 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneAix-en-Provence
NUMBER OF ROOMS
133
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