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Hotel Le Pigonnet

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5 avenue du Pigonnet, 13090, Aix-en-Provence France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (494)
360
Panoramas (14)
Room & Suite (245)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Le Pigonnet
Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 74 hotels in Aix-en-Provence
Travelers' Choice
"A secret garden in Aix-en-Provence" The Hotel Le Pigonnet is an enchanting escape in the heart of Aix-en-Provence. This elegant Provence bastide combines the 18th century warmth with a contemporary style in order to offer guests a pure delight of charm and peacefulness, where the heaven’s doors are always opened. And imagine admiring the majestic Sainte-Victoire Mountain as through the eyes of the renowned painter Paul Cézanne. The beautiful garden remains a real place to live where regular guests, guests on holidays or people from the city, play the traditional “pétanque”, enjoy the swimming pool or savor southern cuisine dishes, at the restaurant La Table du Pigonnet. Take a stroll around this marvelous garden. The magic and peaceful atmosphere makes you believe you are not in the heart of the city. This haven of peace is lined up with century chestnut trees, a blooming arcade with roses of a thousand colors. Le Pigonnet currently brings Aix locals and tourists from around the globe together via fine dining and music. Traditions and modern art de vivre are rolled into one, making the hotel an ideal base for touring the south. It is also a destination in itself. Relax to the sound of the water features and walk in Paul Cézanne's footsteps. No need to go far to escape as you explore the delightful sections one after another.
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Location

Full view
71Somewhat walkable
Grade: 71 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
5 avenue du Pigonnet, 13090, Aix-en-Provence France
Name/address in local language
Getting there
Marseille Airport13 miSee all flights
Avignon-Caum Airport38 miSee all flights
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972Reviews20Q+A92Room tips
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Popular mentions
Charles B wrote a review Sep 12
1 contribution
this is the first review i have ever written We booked 2 rooms both with the same rate one room #21 was fine except the shower was broken which the hotel promptly repaired. the second room #10 was awful it was down a dingy hallway that served as a storage area the room itself had no head board , nothing on the walls , room was was dark and depressing i politely asked the manager to change rooms and his reply was that the hotel was fully booked and that we were lucky to even get a room . He refused to adjust the rate and was surly and not the least bit apologetic t
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Date of stay: September 2021
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Room Tip: say out of #10
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Response from Frédéric Boivent, Directeur général at Hotel Le Pigonnet
Responded 2 days ago
Dear Charles B, The entire Pigonnet team was more than delighted to welcome you and your family for such an exceptional occasion. Please accept my deepest apologies for the fact that one of the rooms your family stayed in was not up to your expectations. All our rooms are quite different in style and layout. The one, you are mentioning has recently been refurbished with natural color wood flooring and a light blue color paint on the walls. We were unfortunately not able to offer you an alternative as we were indeed fully booked but we have taken good note of your preferences in order to propose you a room of a different style for your next visit. The well being and the happiness of our valued guest is my priority, and I would like to express how sorry I am if you felt I lacked compassion and understanding. It will be my honor if you contact me directly for your next trip in Provence so I can personally take care of your stay. Thanking you very much for mentioning the high quality of the service as well as the uniqueness of the property. Kind regards
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Katrina G wrote a review Aug 2021
4 contributions7 helpful votes
Highly recommend for family or couple. Lovely and clean rooms, helpful staff, and very welcoming! The breakfast was delicious in a beautiful garden setting. The restaurant is very nice with attentive service.
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Frédéric Boivent, Directeur général at Hotel Le Pigonnet
Responded 2 weeks ago
Dear Katrina G, Thank you very much for you recommendation ! The whole team is thrilled that you enjoyed your time with us and we look forward to welcoming you back soon. Warmest wishes
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Jessica P wrote a review Aug 2021
Shanghai, China73 contributions39 helpful votes
Amazing, wonderful, everything everyone else has said. The only thing I have to add is that there’s a difference between hotels that welcome dogs and hotels that only tolerate dogs. At checkin, the lovely receptionist said to me if I need anything for my dog they’ll do what they can to help. During our stay that staff were so sweet and kind to her. It really helped us enjoy ourselves knowing she was a welcome guest too.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: The upgrade from the basic room is worth the money. Get breakfast included, it’s excellent.
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Response from Frédéric Boivent, Directeur général at Hotel Le Pigonnet
Responded 2 weeks ago
Dear JessPower, Thank you very much for your kind comment ! We are thrilled that all of you felt pampered and we look forward to welcoming you back very soon. Warmest wishes
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Danit H wrote a review Aug 2021
2 contributions
We had the most phenomenal holiday at Le Pigonnet this August 2021! The staff was incredible -- so warm, friendly, and helpful and just amazing all around. We were traveling with our young son (17 months) and the staff could not have been more accommodating when it came to meeting his needs, including making special dinner for him, as well as providing warm milk. I must make a special mention of Hugh, Abibu, Charlotte and Isabel, who all went above and beyond! The rooms were well appointed, spacious enough for our purposes and maintained daily. The pool was an absolute delight, and just being in the gardens and having breakfast every morning in the beautiful scenery was such a privilege. It truly felt like we were experiencing the traditional Provencal moment every day at Le Pigonnet. I highly recommend this property to anyone visiting Aix-En-Provence (the hotel is only a few minutes walking from the center of town), and Provence generally as it is a great jumping off point for the rest of the region (and there is parking which is so helpful for exploring the area)!
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Date of stay: August 2021
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Response from Frédéric Boivent, Directeur général at Hotel Le Pigonnet
Responded Aug 10, 2021
Dear Danit and family, It has been a real pleasure having you all staying with us at Le Pigonnet ! Thank you ever so much for your lovely comment and recommendation. We hope that we will have the chance to welcoming you back in the near future. Warmest wishes from all of us.
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JanKritz wrote a review Jul 2021
Helsinki, Finland50 contributions35 helpful votes
+1
This was our 4th time in Le Pigonnetn and is was as expected: perfect for us. We had junior suite which was good for our 4 family of 4. We spent more time at the hotel pool and suite terrace, so room was efficiently used for showers/baths/sleeping. Our stay involved the use of transport services (worked really well) and reservations for restaurants in the city as well as in the hotel. Best dinners were at the hotel, which has unique ambience due to the garden and of course also the quality of food and service. The bar in the garden is also very cool with good drinks and relaxing time. We had few small issues which were quickly solved by the staff: not enough hangers in the closet for the volume of clothes we had; need for ironing; ran out of toilet paper. Warm thank you again to the hotel , and especially the young lady who served us at the breakfast on three mornings: friendly, understanding our needs and fast!
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: The Suites have nice terraces, which expand the space of the room.
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Response from Frédéric Boivent, Directeur général at Hotel Le Pigonnet
Responded Aug 1, 2021
Dear JanKritz, Thank you very much for your kind comments ! It is always a real pleasure to welcoming your family and we thank you for your custom. With our warmest regards, Le Pigonnet Team.
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LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneAix-en-Provence
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Frequently Asked Questions about Hotel Le Pigonnet
Which popular attractions are close to Hotel Le Pigonnet?
Nearby attractions include Mind and Run (0.6 miles), Closed Escape Game (0.5 miles), and Mystery Games (0.7 miles).
What are some of the property amenities at Hotel Le Pigonnet?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Le Pigonnet?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Le Pigonnet?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Le Pigonnet?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Le Pigonnet?
Conveniently located restaurants include Tita, Délices De Capoue, and Mana - Aix.
Are there opportunities to exercise at Hotel Le Pigonnet?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hotel Le Pigonnet located near the city center?
Yes, it is 0.8 miles away from the center of Aix-en-Provence.
Are any cleaning services offered at Hotel Le Pigonnet?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Le Pigonnet?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Le Pigonnet offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.