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Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By Sofitel

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24 boulevard du Roi Rene, 13100, Aix-en-Provence France
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (475)
Room & Suite (98)
Dining (59)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Updated 10/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 72 hotels in Aix-en-Provence
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
The 4-star Grand Hôtel Roi René is ideally located at the heart of Cézanne's home town, near to the Cours Mirabeau and the business district. Discover its inviting, contemporary rooms, elegant restaurant serving typical southern cuisine... The patio at the Grand Hôtel Roi René is full of flowers and provides an oasis of calm in this city of 100 fountains, whether you sit on the terrace or by the pool. (MGallery collection)
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Spanish, Italian
1,578Reviews20Q+A76Room tips
Traveler rating
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Popular mentions
187147George wrote a review Jul 2020
Paris, France283 contributions72 helpful votes
The rooms as described on their website and pictured looked appealing but the reality is the rooms are very tired beds are small and bathroom amenities very average. For the price of the room I found the standard to be very low. Never again - you can definitely find better for the price
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Date of stay: July 2020
Rooms
Location
Service
Room Tip: Go to another hotel
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Response from PERON Juliette, General Manager at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Responded Jul 21, 2020
Dear George, We would like to thank you for taking the time to send us your impressions after your stay in our hotel. We are very sorry that you stay was not the one you expected and we take in account your comment in order to improve the quality of our rooms. Hoping to welcome you soon in order to have the opportunity to regain your trust. Best regards, Juliette Peron General Director
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JHA wrote a review Dec 2019
6 contributions
The hotel is easy to get to and we'll situated - just a couple of minutes walk from the Cours Mirabeau. Our room faced the road but was well insulated against any noise. The bed was very comfortable. The staff were very welcoming and friendly.
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Date of stay: December 2019
Value
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Response from MmeJuliette_Peron, General Manager at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Responded Dec 25, 2019
Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager
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LilwenLlewellyn wrote a review Dec 2019
Wales155 contributions33 helpful votes
Good quality reception staff, bar area wth bar food, excellent head bar man, sunday brunch self selection and eat as much as you like, pool much smaller and less luxurious than photo generally put out, nice room with good quality toiletries. Very pleasant stay overall.very good location in old town.
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Date of stay: September 2019
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Response from MmeJuliette_Peron, General Manager at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Responded Dec 12, 2019
Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager
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Ana Negre wrote a review Nov 2019
1 contribution
Our room was facing the street, and since the sheets didn't allow any breathing,next to an air-conditioning that transformed the room into a sauna, the only solution was to open the window and spend a night awake with all the street noise. We called the reception regarding the air-co situation, but the response was "this is the winter standard". After giving up on the temperature problem, what's the point of closing windows? No worries, no need for an alarm clock, the trucks from the street market will wake you up as soon as you manage to close your eyes. NO sound proof. All the service effort is forgotten when you can't sleep, which is basic. No next time. We will pick another.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from MmeJuliette_Peron, General Manager at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Responded Dec 1, 2019
Dear customer, We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager
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graceycalifornia wrote a review Nov 2019
Redondo Beach, California56 contributions26 helpful votes
I would not stay there again. The staff were very nice though. The rooms were so dirty and the carpet was gross. I did not feel comfortable to take my shoes off. The first night something was biting me in the bed. I had to have them change all the bedding... We were only there for one night.
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Date of stay: October 2019
Location
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Response from MmeJuliette_Peron, General Manager at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Responded Nov 26, 2019
Dear customer, Thank you for taking a few minutes to tell us what you think about your stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. We appreciate your sharing your concerns. Sincerely, Juliette Peron General Manager
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Previous
PRICE RANGE
$143 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor aix en provence, aix en provence accor
FORMERLY KNOWN AS
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneAix-en-Provence
NUMBER OF ROOMS
134
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Frequently Asked Questions about Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel
Which popular attractions are close to Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Nearby attractions include Site Granet XXe, Collection Jean Planque (0.3 miles), Hotel de Caumont - Art Centre (0.2 miles), and Cours Mirabeau (0.2 miles).
What are some of the property amenities at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Conveniently located restaurants include Restaurant LE GAMBETTA, Les petits plats de Trinidad, and Crepes a Gogo.
Are there opportunities to exercise at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Yes, guests have access to a pool during their stay.
Is Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel located near the city center?
Yes, it is 0.3 miles away from the center of Aix-en-Provence.
Are any cleaning services offered at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hôtel Roi René Aix-en-Provence Centre - MGallery By Sofitel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.