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Grand Hotel ROI Rene Aix-en-Provence Ctr-MGallery

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24 boulevard du Roi Rene, 13100, Aix-en-Provence France
E-mail hotel
Lowest prices for your stay
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$135
Expedia.com
$136
Free cancellation until 12/04/22
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$121
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Dining (86)
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About

#16 of 74 hotels in Aix-en-Provence
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.8
GreenLeaders Bronze level
The 4-star Grand Hôtel Roi René is ideally located at the heart of Cézanne's home town, near to the Cours Mirabeau and the business district. Discover its inviting, contemporary rooms, elegant restaurant serving typical southern cuisine... The patio at the Grand Hôtel Roi René is full of flowers and provides an oasis of calm in this city of 100 fountains, whether you sit on the terrace or by the pool. (MGallery collection)
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Spanish, Italian
1751Reviews20Q+A81Room tips
Traveler rating
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WingWingOne wrote a review Oct 2022
London, United Kingdom764 contributions213 helpful votes
Very friendly staff. And location of the hotel is also good. Rooms have an outdated feel, and are more mercure than mcgallery Bathroom had a bad smell (sewer) The old fashioned airco system made a lot of noise. Even if turned off the system made so much noise that sleeping was difficult. Bedcomfort was ok. Overall the rooms are far below the standard the hotel pretends to have. We were glad that we only stayed one night. Breakfast on the other hand was very good. We ll choose another hotel in aix next time.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded 1 week ago
Dear customer, We thank you for sharing your thoughts on your last stay at Grand Hôtel Roi René Aix-en-Provence Centre-Mgallery. We are glad to know that you appreciate the quality of our breakfast and the professionalism of our team. However, we take note of your remarks about the room and its equipments. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Elisabeth Mendes, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric L wrote a review Jun 2022
Seven Corners, Virginia128 contributions67 helpful votes
Hotel's Favorite
Spent three nights in this hotel and had a very nice stay. The location is good and easy to get to and get in and out of, which was beneficial with a car. I didn't reserve parking at the hotel but there is a public lot just across the street. The staff were nice and accommodating and the room was good sized and clean and the bathroom in particular was spacious. It had a nice bar area which was good for a late night drink.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, General Manager at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Jun 20, 2022
Good morning, We are delighted to read a review as positive as yours! We would like to thank you for the trust placed in the Grand Hotel Roi René and are very happy to read your compliments. Your priority is our satisfaction and we are very happy to learn that the hotel’s services and staff were up to your expectations. We’d love to have you back, Elisabeth Mendes Executive director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Federico wrote a review Oct 2022
Luxembourg City, Luxembourg4 contributions
It’s a 4 star M gallery, Accor group. The hall is very nice, breakfast very good as well. Room, here it gets disappointing. No safe in the room, we ask about it and they said that we just haven’t seen it . The safe isn’t there. If you have few things of value, you don’t want to have the cleaning service in the room. The classic double room is very small and outdated, probably it has never been modernized. Small details that you don’t expect from this category A 180 eur/night hotel should be a bit better. We requested some water at the reception during the night and the receptionist couldn’t give us. Room service supposed to be 24/24 but not available. For certain reason we couldn’t drink tap water. To get a bottle of water we need to wait the breakfast Franky, this hotel is very much overrated. They won’t see us again. M-Galery is different.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded 1 week ago
Dear Customer, First of all, we would like to thank you for taking the time to write us your feelings about your stay at the Grand Hotel Roi René, it helps us to improve every day. We would like to apologize for any inconvenience you may have experienced, this is not representative of our usuals standards. We will inform the staff of the department concerned so that next time this does not happen again. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Elisabeth Mendes General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven C wrote a review Oct 2022
28 contributions28 helpful votes
Overall a good hotel with very good service and personable staff. On arrival, the computers in reception were down so we had to kill an hour or so before we could be assigned a room. The room itself was very good and cleaned to a high standard. For some reason we couldn't work out with the management where the sound of furniture dragging on the floor from 7 am to 8 am regular as clockwork came from, unless from the breakfast room directly beneath us. So maybe steer clear of that wing of the hotel on the first floor. The breakfasts were great: excellent choice and variety, and the kitchen was happy to cook omelettes to order. The hotel is situated in a quiet area of the town within easy walking distance of old Aix and both bus and train stations.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Consider a room not above the ground floor breakfast area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded 4 weeks ago
Dear Customer, We thank you for taking time to write a comment about your last stay in Aix-en-Provence. We are really glad to know that the room and the quality of the breakfast had delighted you. However, we apologize for the technical issue on your arrival, and we have also reported your comment to our team according to this noise in the morning in order to avoid any other inconvenience. We look forward to welcoming you again on the occasion of a future stay. Sincerely, Elisabeth Mendes, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charles D wrote a review Sep 2022
Aix-en-Provence, France30 contributions13 helpful votes
We stayed here in August 2022 and had a regular room, with pool view. We chose the pool view to avoid any street noise. The room was clean and very quiet. It got very dark as well with the curtains. The A/C is good. The bathroom would need renovation. Generally speaking, the rooms seem a bit "dated" (i.e. you see it's an early 2000s design) and a general overhaul. The check-in experience was not great. We did arrive at approx 1.30pm, while regular check-in only starts at 4pm (which is OK). However, we were told that the room would already be available in 20minutes, so a good surprise. However, we had to wait 3x 20minutes... Next time, just tell us it will be another 2 hours so we can explore the city rather than lose an hour waiting in the lobby... It was made up by a free drink at the bar, so that's ok.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Sep 30, 2022
Dear Charles, We would like to thank you for the trust placed in the Grand Hôtel Roi René for your stay in Aix-en-Provence. The rooms overlooking the pool are actually very nice for their view on the interior patio but also for their soundproofing. Regarding the check-in, we think that the reception wanted to do its utmost to provide you with a room as soon as you arrive early but unfortunately, it also depends on the housekeeping service. Normally, we guarantee the rooms by 4pm. However, we are aware that it is not pleasant to wait in the hall, even if they offered you a drink at the bar... We’re going to tell them to be less optimistic and make sure you don’t wait too long. It is true that Aix-en-Provence is full of excellent activities and time is precious on holiday! We apologize for this waiting time and hope to see you again for a future stay. Elisabeth Mendes Executive director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wesley C wrote a review Sep 2022
Tucson, Arizona9138 contributions715 helpful votes
+1
Very nice hotel in a great location just a short walk from downtown. Large king room with free internet and breakfast buffet. Extensive breakfast buffet with wide selection of hot and cold items. Restaurant and bar on site. Large swimming pool.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Sep 30, 2022
Dear Wesley, We thank you for your more than positive opinion and for your appreciation. It is always a pleasure to read a comment like yours and we would like to thank you for the trust placed in the Grand Hôtel Roi René. Looking forward to welcoming you again on the occasion of a future stay in Aix-en-Provence, Elisabeth Mendes Executive director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A J wrote a review Sep 2022
64 contributions4 helpful votes
I had an absolutely wonderful stay at Hotel Roi Rene while in Aix. It's a gorgeous hotel - beautiful lobby, a gorgeous outdoor swimming pool, bright dining area with an incredible breakast. My room was comfortable and elegant - it wasn't large, but it was airy, light-filled, luxurious. The location is perfect, centrally located and easily walkable, but tucked away enough that it is quiet. I loved my stay here.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Sep 12, 2022
Dear Customer, What a pleasure to receive a comment such as yours! Thank you for taking the time to write us such a detailed review with so many positive comments for our establishment. It is a real honour and a pleasure to read that your stay was wonderful. Our goal is to offer you a break of tranquility and rest at the turn of the school year. We are eager to propose a facility that meets your expectations and we are sincerely very touched by your comment. We look forward to welcoming you again at the Grand Hôtel Roi René, Elisabeth Mendes Executive director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gail M wrote a review Sep 2022
5 contributions2 helpful votes
Was very warm and A/C was barely working. Decor seems to have no rhyme or reason; the furniture in the lobby needs to be worked on. Looks nice but needs restuffing or whatever you do to furniture. Staff was very nice & helpful. Our room was clean, comfortable except for being so dang hot, and quiet. Breakfasts were very good!
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Sep 12, 2022
Good morning, We are sorry to read that the decoration of our establishment was not to your liking. We are in a 4* hotel with fine and elegant decoration. We are not in the extravagance but we take into account your remark in order to give more character to the decoration. We are delighted that the service and quality of the restaurant has delighted you and we thank you for your trust. We look forward to welcoming you again on the occasion of a future stay. Elisabeth Mendes Executive director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc wrote a review Jul 2022
Rabat, Morocco21 contributions18 helpful votes
I was there in July for the Aix music festival. Very good situated hotel, nice service, very nice breakfast. But there is a huge need for upgrading this aging hotel. For instance it is quite impossible to access your room with the card key. You have to go back to reception each time and even like that you have difficulties. This was exactly the same last year. Please invest a bit! Very expensive for what it is but ok it was Festival time.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Elisabeth Mendes, Directeur général at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Jul 25, 2022
Good morning, First of all, we hope that you enjoyed your stay at the Grand Hotel Roi René as well as the programming of the Aix Festival. Thank you for your positive comments that encourage our teams. Concerning the room keys, being magnetic, they demagnetize with the phone or credit card. To avoid this problem, please place your card in a separate pocket. We consider all of your recommendations and thank you again for your trust. We hope very soon, Elisabeth Mendes Executive director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olena Y wrote a review Mar 2022
Montpellier, France3 contributions
one of the best hotels in town, in the center, near mirabeau, very nice hotel and insaide and out. i liked the restorant in the hotel very much, breakfast 5 stars! staff in receptione was very very pleasent. also very nice and very comfortable hotel rooms. jai passe un vraiment bon sejour, i recommend, in my opinion it is a better choice in aix
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Elisabeth Mendes, General Manager at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Responded Mar 8, 2022
Good Morning Olena ! Thanks you for all your compliments for Grand Hôtel Roi René MGallery Aix-en-Provence ! Effectively, we are situated in the heart of the city center, all is possible walking few minutes ! The breakfast is all home-made and we are attentive to its quality. Welcome clients in the best conditions is a fundamental point for your establishment. Thanks a lot for your recommandation. We hope see you again this summer with the swimming-pool and the sunday brunch ! Best regards, Elisabeth Mendès General Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$130 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor aix en provence, aix en provence accor
FORMERLY KNOWN AS
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneAix-en-Provence
NUMBER OF ROOMS
134
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GRAND HOTEL ROI RENE AIX-EN-PROVENCE CTR-MGALLERY $132 ($̶1̶8̶4̶) - Updated 2022 Prices & Reviews - France

Frequently Asked Questions about Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Which popular attractions are close to Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Nearby attractions include Site Granet XXe, Collection Jean Planque (0.3 miles), Hotel de Caumont - Art Centre (0.2 miles), and Cours Mirabeau (0.2 miles).
What are some of the property amenities at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Conveniently located restaurants include Les petits plats de Trinidad, Mana - Aix, and Les Caves Henri IV by le Formal.
Are there opportunities to exercise at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Yes, guests have access to a pool during their stay.
Is Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery located near the city center?
Yes, it is 0.3 miles away from the center of Aix-en-Provence.
Are any cleaning services offered at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.