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BEST WESTERN Hotel de l'Arbois

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225 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Singapore
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

Helpful staff from Front Desk to Restaurant to Back Office and Management Team. Front Desk Alexandra, Audrey, Silas and Pierre were helpful especially Audrey who was informed by our lost phone in a taxi (which ran away) went all out in getting their Director Cedric Nowak to escalate. Restaurant Server Matthieu was patient in explaining menu and making sure our... More 

Helpful?
Thank Gielock
Surrey UK
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago via mobile

My husband and I stayed here for 5 nights to take in Aix en Provence and surrounding area. You definitely need a car here is the first observation. I can't praise the reception team - whether it was giving directions or sorting out issues with my hire car they were great. Also we needed an easy access room and I... More 

Helpful?
Thank marianne_j_dunn
2 reviews
Reviewed September 22, 2016 via mobile

Due to unforeseeable events I had to cancel my stay. The hotel's team was very friendly and supportive in finding a good solution for my cancellation. I wish I'll get the opportunity to at this hotel deals next time I'll visit Aix-en-Provence!

Helpful?
Thank Andreas S
Frankfurt, Germany
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 4, 2016

I had a training in another hotel (2km) from the Best Western which I didn't like the last time and therefore decided to stay in the Best Western (only 2 kms away). I agree as stated below that it is not too close to the city and not too much around. I used taxi most of the times and all... More 

Helpful?
Thank Jeannny
Virginia Water, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 11, 2016

We were driving down from the the UK and decided our last stop would be Aix. We were slightly disappointed as we started to head in the opposite direction to the town and drive into what looked like a suburb. In reality, it really is only a 15 minute drive from the town centre and is the friendliest hotel we... More 

Helpful?
Thank Suzanne C
Hôtel De l, Directeur général at BEST WESTERN Hotel de l'Arbois, responded to this review

Dear Suzanne, Thank you very much for your comment and kind remark regarding reception staff. Hope to see you when you will travel to UK ! Best regards Cédric Nowak More 

Bangalore
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed June 28, 2016

This hotel is recommended for business travellers and guests who would like to stay away from the city centre. It does not have any specific landmarks or eating joints in its vicinity. Strengths Friendly reception staff good at speaking in English helped in an easy check in Clean and well arranged room inclusive of a Coffee maker Nice and simple... More 

Helpful?
Thank sbckmenon
Hôtel De l, Directeur général at BEST WESTERN Hotel de l'Arbois, responded to this review

Dear Traveller, Thank you for your comment and recommandation. Hope to see you for your next business trip. Best regards Cédric Nowak More 

Milan, Italy
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 15, 2016 via mobile

My favourite choice since 5 years whenever I come to Aix-en-Provence for business. Rooms are nice and spacious with good wifi connection; parking is available for free. Breakfast is ok and there is also a restaurant that is ok for lunch / dinner if you are tired to go in the centre of Aix-en-Provence. The hotel is not in the... More 

Helpful?
Thank tomdark2015
Hôtel De l, Directeur général at BEST WESTERN Hotel de l'Arbois, responded to this review

Dear Tom, Thank you for your nice comment. We are very proud to be your favorite choice as soon as you have a travel in Aix-en-Provence. Your comment will be share with all teams. Thank you again and see you soon at the Best Western Hotel de l'Arbois. Kind regards Cédric Nowak More 

novara
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 15, 2015 via mobile

The hotel is very nice and modern. Personnel is really kind and helpful, rooms are clean and comfortable, Wifi connection is good and continuous. The hotel is quote close to the highway but it is silent. Not so easy to be found but correctly indicated on the road. The only bad aspect is related to the breakfast and that's too... More 

Helpful?
1 Thank ingeNovara
Tampa, Florida
Level Contributor
3 reviews
Reviewed July 25, 2015 via mobile

Room booked was a "comfort double room": we got a regular size bed (140cm) and the AC was ineffective (the south of France is hot in July). Rather disappointing for a *** hotel and not very "comfortable". The pool area was nice however and the rooms were very clean. Massages offered in the spa area were very good.

Helpful?
Thank jasonthorne99
Nashville, Tennessee, United States
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 19, 2015

We arrived at this hotel around 10:00 P.M. and there was one attendant on duty. He was apparently the bartender and front desk agent. He was very polite (although it did take him a minute break away from an important game on TV to help us get checked in - but that is likely an exception - this was one... More 

Helpful?
1 Thank Chad L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Hotel de l'Arbois

Address: 97 rue du Docteur Albert Aynaud | La Duranne, 13100, Aix-en-Provence, France
Location: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Price Range: $78 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel de l'Arbois 3*
Number of rooms: 56
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hotel de l'Arbois staff and other travelers.
2 questions
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Questions? Get answers from BEST WESTERN Hotel de l'Arbois staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lower floor rooms like 1st floor facing the road were noisy with the highway parallel to the hotel.”
 of 5 bubbles Gielock, 2 days ago | Read review
“The rooms at the far end over the pool have some AC compressor noise”
 of 5 bubbles SuzanneC_11, Jul 11, 2016 | Read review
“Recommend rooms with non highway views”
 of 5 bubbles sbckmenon, Jun 28, 2016 | Read review
“Any room up from 2nd floor is very quiet.”
 of 5 bubbles Equitecnoc, Jan 19, 2014 | Read review
“Avoid rooms facing the motorway”
 of 5 bubbles DM320, Nov 12, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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