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BEST WESTERN Hotel Ile-de-France

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318 Reviews from our TripAdvisor Community

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Showing 41: English reviews
San Francisco, California
2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

Had a horrible experience. The room was way too hot. No air conditioning. No fan Bugs came in the room because we had to leave all doors open (bug bites) A fast and loud highway righ in front of our room. (Too noise). Bottom Line: if you pay an expensive room it should come with an air conditioning or should... More 

Helpful?
Thank lelasf
Landskrona, Sweden
Level Contributor
224 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

The hotel is situated in the very heart of the Champagne region close to the Touristic Route, Reims and other attractions in the area. You get beautiful views from the hotel as it is quite high. The room we got was small but nice, the service friendly and it was good value for the money. The breakfast was substantial, we... More 

Helpful?
Thank Dona_Nils
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear Sir, Madam Thank you for the message Best regards Caroline More 

Oak Run
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 26, 2016

We had a wonderful room with a balcony overlooking the valley (and a full moon). Although the room was small, it was clean and adequate. There is an elevator and a nice outside patio area and upstairs pool. We decided to eat there since we had been driving all day. There was only one waiter and the front desk person... More 

Helpful?
Thank Maynard1
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear Madam, Sir We have noted your comment, Thanks for the intention brought to our institution. We do not add the tip on the bill that's just when France there are 2 VAT 10% A to 20%. We remain at your disposal cordially Caroline More 

paris
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 16, 2016

We would be VERY HAPPY to return one day! During May 13-15, 2016, we used this hotel as a base for our exploration of the WWI battlefields in the vicinity of Chateau Thierry. The hotel is conveniently located to Chateau Thierry town, and to all of the major monuments in the area, not far from the main highway, A4. It... More 

Helpful?
Thank shaggyparis
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sir Thank you for the email Best regards Caroline More 

Paris, France
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 22, 2016 via mobile

One night stay in a superior room , large bed in a room too small for it really. Compact shower room with separate toilet all of which was adequate. Toilet cubicle does have many pipes from upstairs , next door etc . My advice is keep this door closed so that you are less aware of other neighbouring rooms bathroom... More 

Helpful?
Thank Bernoise
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sir I come to you for your comment, you send us already . I communicated your complaint to conserne people who promised me that does it reproduce more. Know that your comment can we make qu'avancer in the quality of our service and we thank you in I hope to see you for a compléte satisfaction Best regards Caroline More 

out there
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 12, 2016 via mobile

We stayed here for 3 days on business. It's Europe so expect smaller rooms so this wasn't a surprise. Rooms are clean, showers are interestingly different. The restaurant was excellent and the breakfast has a lot of choices. We will definitely stay here again. Views of the valley are great, close to Pannier champagne caverns. Spend some time at the... More 

Helpful?
Thank snootycoot
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sir Thank you for the recommandation Best regards Caroline More 

Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 9, 2015 via mobile

I stopped here on a business trip with my son, booked the previous evening on the off chance. Bedrooms were very comfortable, not overly modern but French in style. Dinner was good, as was the breakfast. The staff were pleasant and helpful. The view from the hotel us amazing as it is situated on a hill.

Helpful?
Thank SUB999
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Hello Dear Thank you for your comment, we delighted that you enjoyed staying with us. We remain at your disposal Best regards Carolina More 

Dallas, Texas
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 12, 2015

I stayed here in November, 2015. The exterior of the hotel is very nice, and the grounds looked well kept. The room wasn't bad, but the bathroom had a little bit of mold. The restaurant was pretty good, and although I am not a huge fan of French cuisine i thought the lamb shank was very good. The service is... More 

Helpful?
Thank HistMarine
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear Mister Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Dublin
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed September 26, 2015

The exterior is impressive and much of the interior if a bit tired in places but the level of service leaves so much to be desired. On arrival I was asked if I wanted to make a reservation for the dining room and did but when I turned up at the time booked I was told that there was not... More 

Helpful?
Thank Bidtaker
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Dear Sir, We are sorry that your stay was a bad experience in our hotel. It is true that we... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Right in the heart of Picardy overlooking the town of Chateau Thierry and its vineyard best western hotel provides an unrestricted view of the Marne valley and the homelands of the counts of Champagne. Bucolic types will relish discovering this land beloved of writers Jean de la Fontaine while more sporty types may prefer to go horse play tennis or golf or indulge in water sportscenter park hammam sauna jacuzzi fitness ... more   less 

Additional Information about BEST WESTERN Hotel Ile-de-France

Address: 60 rue Leon Lhermitte, 02400 Chateau-Thierry, France
Location: France > Picardy > Aisne > Chateau-Thierry
Price Range: $77 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Ile-de-France 3*
Number of rooms: 36
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Also Known As:
Best Western Chateau-Thierry
Château-Thierry Best Western
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