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Mercure Ile de Nantes

15 boulevard Alexandre Millerand | Beaulieu, 44200, Nantes, France
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355 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Horsham, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We chose this hotel because of its convenient location and pool. We were rather disappointed with our stay because the only dining option was room-service, despite the website information about the hotel stating " A special snack menu is offered on weekends at the bar or through in-room service." We were not given the option of having food at the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank MalgoRoz
La Valette-du-Var, France
Level Contributor
15 reviews
8 hotel reviews
3 of 5 stars Reviewed 1 week ago

Don't judge the building. The very ugly architecture his hiding nice and clean rooms. Perfect place to stay if you have to work 2 or 3 days in the area. Big parking and a restaurant serving good food. Friendly staff, calm rooms.

Helpful?
Thank NoTimeTraveller83
Surrey
Level Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 7, 2016

This hotel could have been so good, given its location near the Nantes Elephant. Its shabby appearance outside and inside did not inspire confidence. The bedroom/bathroom were alright and cleanliness could not be faulted. Good WIFI connection.Breakfast service was poor. We were not greeted and had to ask for hot items to be replenished.

Helpful?
Thank lizanneSurrey
Céline C, General Manager at Mercure Ile de Nantes, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Ile De Nantes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate... More 

Charlottetown, PEI
Level Contributor
383 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Dated but clean hotel. Staff very accommodating. Free parking is a bonus and if you don't mind a good walk (45 minutes) you can walk to les machines de l'ile or to the historic centre. Rooms have either a parking lot city view or a view of the Loire.

Helpful?
Thank HappyCanadian13
Céline C, Manager at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you very much for your comment which is much appreciated. We're looking forward to welcoming you soon. Very best regards More 

Ghent, Belgium
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed March 23, 2016 via mobile

Nothing exceptional, as to be expected, but clean rooms, friendly service and decent restaurant. Ideal for a business trip if you're in Nantes, especially because for some reason there aren't any hotels next tothe airport.

Helpful?
Thank sven s
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

GOOD AFTERNNON thank you to have take time to write us. we are happy to read your writing. all the staff wish to say : many thanks. have a nice day and see you soon. More 

Le Thoureil, France
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 30, 2015

I stayed for two nights at this property in November while attending a trade exhibition. Although I would dispute the official 4 star ratings given by the authorities, the Mercure is an excellent 3 stars hotel with comfortable rooms if a little outdated. A refurbishment would be welcome. The service is efficient and friendly. The location, close to the Loire... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank LeThoureilObserver
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

many thanks to you we are happy to understand you have a nice stay. hope to see you soon. best regards. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

This hotel is fabulous I love the Tennis court and staff but the pool is freezing and the bath is very easy to slip on even with the mat , spacious room , comfy beds and lovely view outside , also great for family , very child friendly so come here for a lovely stay in France.

Helpful?
Thank Jennifer P
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you for your loyalty towards our hotel and for sharing your comments with Tripadvisor travellers. I am glad to hear that you appreciated our location , ambiance and our staff during your stay with us.The team of the Mercure Ile de Nantes looks forward to welcoming you back for your next visit in Nantes. The management team More 

Brussels, Belgium
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 26, 2015

Stay below expectation, main comment is that hotel needs significant renovation from the lobby to the room. It's old fashioned and did not correspond to the 4 star level of a Mercure hotel. House keeping is very very average and needs improvement. Hotel is far from the centre and nothing else really at walking distance, restaurant is closed during the... More 

Helpful?
Thank titi02051971
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear guest, Thank you very much for choosing the Mercure Ile de Nantes for your recent stay and for sharing your experience with us on this web site , we are pleased to hear that you enjoyed the breakfast and the staff in our hotel.Your point concerning a new decoration, more modern , has been taken. I look forward to... More 

London
Level Contributor
101 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed July 27, 2015

This hotel is not up to Mercure standards but its not bad. Problem is that everything is old and tired. The staff are really great, friendly and helpful and that makes a big difference. Breakfast is ok but by no means up to normal Mercure standards.

Helpful?
2 Thank Adricons
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Customer, First we would like to thank you for taking the time to write about your stay in Mercure Ile de Nantes. We notice your disappointment on the lack of modernity of the hôtel. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely, More 

San Francisco, California
Level Contributor
145 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed July 25, 2015

The hotel is a 2-miles away from the city centre, which is pretty easy enough to walk to. The staff were friendly, polite and very helpful and they somehow eased the sense of disappointment I had upon seeing the look and state of the hotel. Everything just seemed old and neglected. Even the facade of the hotel was pretty dire...dead... More 

Helpful?
1 Thank deniseacole
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you for your loyalty towards our hotel and for sharing your comments with Tripadvisor travellers. I am glad to hear that you appreciated our location , wifi , and our staff during your stay with us.The team of the Mercure Ile de Nantes looks forward to welcoming you back for your next visit in Nantes. The management... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated on the south bank of the Loire, this hotel has a swimming pool and a tennis court.Minutes away from "la cité des congrès" it is also situated nearby the "Machine de L'ile".Close to the "Château des ducs de Bretagnes" and 15 mn from the Muscadet vineyards as well as the Nantes Altantiques Airport ... more   less 

Additional Information about Mercure Ile de Nantes

Address: 15 boulevard Alexandre Millerand | Beaulieu, 44200, Nantes, France
Location: France > Pays de la Loire > Loire-Atlantique > Nantes
Price Range: $75 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ile de Nantes 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Accor Ile De Nantes
Hotel Style:
#15 Luxury Hotel in Nantes
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