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Mercure Nantes Centre Grand Hotel

Traveler (234)
Room & Suite (106)
Dining (16)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Mercure Nantes Centre Grand Hotel is perfect for both business and leisure trips. Whether visiting the Passage Pommeraye, the Château des Ducs de Bretagne or the Cité des Congrès events center, the hotel is in an ideal location right in the heart of the city. We have thought of everything to meet your expectations, whether you are here for a seminar or for a relaxing break: comfortable modern rooms, a lounge bar, fitness room, meeting rooms and a new Easywork space.
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Property amenities
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
379Restaurantswithin 0.3 miles
67Attractionswithin 0.3 miles
960Reviews
306Photos
7Q+A
20Room tips
Traveler rating
  • 350
  • 439
  • 112
  • 37
  • 22
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  • English
Popular mentions
Usually Mercure hotels have a good standing, well run, comfortable and professional staff. Not here. The garage is very difficult if your car is longer than 4,50 meters (if you come by car make sure you get the access code to enable you to drive on the pedestrian roads. We
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Response from Laurent-Strozyk, Directeur général at Mercure Nantes Centre Grand Hotel
Responded 2 days ago
Dear Guest, Thank you very much for taking the time to share your experience after your stay in the Mercure Nantes Centre Grand Hotel. We are truly sorry to read that your stay didn’t meet your expectations and we sincerely apologize for that. It is a big deception for us that you qualified our hotel as the worst of all your trip and it dosen't show the quality that is expected at Mercure. We took good note of all your remarks and will take it into consideration to improve our standards. We hope that you will give us a chance to better serve you in the future. Thank you again for your comment. Best regards, Laurent STROZYK, General Manager
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Our August 2018 stay was nearly a disaster when we found the Tram station to be under construction upon arrival in Nantes. Despite a June 2018 letter from the hotel advising us to take the tram, we were left to walk the entire route towing two young children and tons of bags. I
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Response from Laurent-Strozyk, Directeur général at Mercure Nantes Centre Grand Hotel
Responded Feb 4, 2019
Dear Guest, We are delighted to read your comment and we thank you for it. We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel : our central location, our breakfast, room and facilities. Your kind words about the welcome will be transmitted to Noelie ! We hope to have the pleasure to host you again in Nantes and that, next time, there will be no difficulties at your arrival by train. Best regards, Laurent STROZYK, General Manager
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This is a not-so-memorable but perfectly clean, functional and comfortable Mercure in a great location in Nantes, easily walkable to many attractions and to transport. It has a good enough breakfast, and all the amenities are also average but solid. It is the type of property
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Response from Laurent-Strozyk, Directeur général at Mercure Nantes Centre Grand Hotel
Responded Jan 31, 2019
Dear Guest, Thank you very much for taking the time to share your comments on TripAdvisor after your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to read that you enjoyed your stay. Concerning the credit card, you are supposed to pay with the one that you used for the booking, we express our apologies if it wasn't clear enough. It will be a real pleasure to host you again. Best regards, Laurent STROZYK, General Manager
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Excellent location, right in the city center. Takes a bit of thinking to get there by car the first time though, as it is inside a pedestrian zone Quick and efficient check-in process Small-ish room, and average bathroom Very limited fitness center, not even a treadmill
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Response from Laurent-Strozyk, Directeur général at Mercure Nantes Centre Grand Hotel
Responded Jan 9, 2019
Dear Guest, Thank you for sharing your experience after your stay at the Mercure Nantes Centre Grand Hotel. We are delighted to discover that the quality of our services has been up to your expectations. We take good note of your remarks concerning the size of the rooms and the fitness. We hope to have the pleasure to host you again soon. Best regards, Laurent STROZYK, General Manager
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+1
Very nice hotel, modern rooms and perfect to go by walk to the citycenter. The gym is small without treadmill. Just in front of the hotel there is a restaurant call Entrecotte very nice. The breakfast is nice.
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Response from Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel
Responded Dec 13, 2018
Dear Guest, Thank you very much for you comment following you stay at the Mercure Nantes Centre Grand Hotel. We are delighted to read that you enjoyed our rooms, breakfast and location. We took good note of your remark concerning the size of our fitness. We hope to have the pleasure to welcome you again soon. Best regards, Laurent STROZYK, General Manager
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Suite
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Suite
plutot bien pensé ce petit coin bureau!!
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12345622
Yes, there are coffee making facilities. Not sure about check out.
0 votes
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Dear guest, Many thanks for your booking, you will find the city center shuttle right in front of the arrivals at the airport and it will bring you right into Nantes leave at "Place du commerce" 50 yards from the hotel for a cost of 8.50€ expect a 30mn journey .Looking forward to welcoming you at the Mercure Nantes centre.Best regards Erwan BLIN
0 votes
Bonjour are there italian tv channels available on room television?
Bonjour Madame, There is one Italien channel "Rai" available in our rooms. Best regards, L.Strozyk, General Manager
0 votes
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12
"We always book high...and received an upgrade anyway."
"Reserve a Privilege room"
"Ask a room facing the car-free street"
"We asked for a quiet room, a patio (corridor ) view but really quiet"
"Don't try to get there by car unless you know a friendly local!"
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1234
PRICE RANGE
$91 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel accor nantes centralmercure nantes
LOCATION
FrancePays de la LoireLoire-AtlantiqueNantesGraslin - Commerce
NUMBER OF ROOMS
162
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