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Mercure Nantes Centre Grand Hotel

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#9 of 107 Hotels in Nantes
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Mercure Nantes Centre Grand Hotel
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579 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Reviewed January 1, 2017 via mobile

Love this hotel. It's a very cute and comfortable hotel located right at the center of all attractions. We walked everywhere from our hotel. We had a room for 4 and though rooms are smaller than US hotel rooms, it's was definitely roomy enough. The greatest thing was their sofa bed was just as comfortable as any regular bed! We...

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Helpful?
Thank Diana L
London
HOTEL’S FAVORITE REVIEW
Reviewed July 29, 2016 via mobile

I stayed here for three nights last weekend to attend an event in Nantes. Throughout my stay, I found the hotel staff to be utterly professional and helpful, particularly Marine at reception whose excellent English was appreciated given my dodgy French. She happily provided accurate directions to the place I was to meet my friends the first night and seemed...

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Helpful?
Thank AnneFMcG
About Hotel's Favorite Review
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Guest, Thank you very much for your positive feedback on TripAdvisor. We will share your comment with all of our team, especially Marine. It would be our pleasure to welcome you again in the Mercure Nantes Centre Grand Hotel, and to give you the opportunity to enjoy a quality stay in the city of the Dukes of Brittany. Best...

Les Lucs-sur-Boulogne, France
Reviewed December 18, 2016

You can't beat the location of this hotel: the centre of Nantes is exactly zero yards/metres away. This makes it ideal for a day's visiting/shopping/eating/cinema etc. The staff is pleasant and gets the job done. The problem is, this is not a 4* hotel. The rooms are pretty small, the bath towels are small, the in-room facilities boil down to...

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Helpful?
Thank zenit3m
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time of sharing your experience on Booking.com. We are sorry to read that your stay in our establishment did not meet your expectations. All of your remarks will be shared with the entire team for quality improvement. We hope to have the pleasure of welcoming you again in the Mercure Nantes centre Grand...

Wiesbaden, Germany
Reviewed November 30, 2016 via mobile

A great hotel to stay basic standards at a high-level. Nice designed and very nice stylish rooms. Breakfast good standard, but nothing to get exited about. Enjoyed my stay and recommend this hotel being in the city and everything in walking distance!

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Thank Steven B
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Steven, Thank you very much for taking the time to share you experience after your stay at the Mercure Nantes Centre Grand Hotel. Our central location in the heart of the city is an invitation to discover the Voyage à Nantes and follow the green line throughout the town. We hope to have the pleasure of welcoming you soon...

Paris, France
Reviewed November 3, 2016

Review collected in partnership with Accorhotels.com
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Thank PARISIANSPANISH
St. Lawrence, United Kingdom
Reviewed November 2, 2016 via mobile

Reception staff were great but the facilities and decor are not up to four stars in my opinion. Paper cups in room for making no a hot drink 🙄, very poor room service food. Breakfast was good though and worth the price. No disrespect o the staff who were all good but not impressed with the hotel.

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Thank Julia M
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Julia, Thank you for taking the time to share your experience after your stay in Nantes. We are sorry to read that our establishment did not meet your expectations. Please accept our apology for any inconvenience. It would be a pleasure to welcome you again in the Mercure Nantes Centre Grand Hotel. Best regards, Laurent Strozyk General Manager

Chester, United Kingdom
Reviewed November 2, 2016

The location of the hotel was very convenient, with all the key sights we wanted to visit with in easy walking distance. Access to hotel by car a little adventure, as the traffic arrangements in Nantes are "exciting" to say the least! Hotel staff were excellent and reception were first class at helping us find our bearings. Very friendly. As...

Review collected in partnership with Accorhotels.com
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Thank paulsG1265AN
Bordeaux, France
Reviewed October 29, 2016

This hotel is virtually impossible to find by car - we only managed thanks to the kindness of the local gendarmes who lead us there! It is very well situated, right by the shops and tram stops. Standard double room was pleasant, clean and the shower efficient. Bed was hard but comfortable. The heating system didn't work and it blew...

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Thank Tracy F
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Tracy, Thank you very much for taking the time to share your experience on TripAdvisor. Our central location in the heart of the city can mean that the access by car is more complicated. We therefor make sure that our reception team is available 24/7 to guide you to our hotel. The 4.44 Lounge Bar is open from 8am...

Mold, United Kingdom
Reviewed October 21, 2016

I was welcomed to the hotel by a group of smokers congregating around the entrance. Having navigated the fog I was welcomed by one of the more senior reception staff. Although he was efficient at checking me in a smile would have been nice. The rooms are sparse only a cupboard to hang your clothes there were no chest of...

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Thank garycS3224YW
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. Please accept our apologies concerning the smoking. Since 2008, the French legislation does not allow smoking in “public places”, therefore smoking is not allowed inside our establishment (restaurant, hall…), but smoking in the street, by the entrance, is not against the law. We do note that...

Lisbon, Portugal
Reviewed October 12, 2016

I stay many times in other Mercure hotels, in Europe, but this one, is really special. Very clean, staff very professional, and very comfortable. Breakfast, very good, and big variety. Good hotel for business people.

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Thank Ernanim
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience after your stay in the Mercure Nantes Centre Grand Hotel. It is a pleasure to read that you enjoyed your time in Nantes and that we offer quality services for business travelers. We hope to welcome you soon again, both in our hotel and the EasyWork...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Nantes Centre Grand Hotel is perfect for both business and leisure trips. Whether visiting the Passage Pommeraye, the Château des Ducs de Bretagne or the Cité des Congrès events center, the hotel is in an ideal location right in the heart of the city. We have thought of everything to meet your expectations, whether you are here for a seminar or for a relaxing break: comfortable modern rooms, a lounge bar, fitness room, meeting rooms and a new Easywork space. ... more   less 

Additional Information about Mercure Nantes Centre Grand Hotel

Address: 4 rue du Couedic, 44000, Nantes, France
Location: France > Pays de la Loire > Loire-Atlantique > Nantes > Graslin - Commerce
Price Range: $82 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Nantes Centre Grand Hotel 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Grand Hotel Accor Nantes Central
Mercure Nantes
Hotel Style:
#6 Green Hotel in Nantes
#6 Luxury Hotel in Nantes
#10 Business Hotel in Nantes
#11 Romantic Hotel in Nantes
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Nantes Centre Grand Hotel staff and other travelers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't try to get there by car unless you know a friendly local!”
 of 5 bubbles TracyF492, Oct 29, 2016 | Read review
“Check all the details about what is included in the price... it would be mid-range if things were included in the price.”
 of 5 bubbles AdrianG65, Aug 8, 2016 | Read review
“Bring your own wash cloth or loofah”
 of 5 bubbles ncolon60, Jul 21, 2016 | Read review
“High up and away from the main street”
 of 5 bubbles JanC001, Jun 29, 2016 | Read review
“Wifi doesn't work on your laptop, only iPhone or iPad.”
 of 5 bubbles 800lz, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question