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Comfort Hotel Rouen Alba

Traveler (29)
Room & Suite (40)
Dining (4)
Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Pool
2 Star accommodation
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (208)
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1 - 5 of 71 reviews
Reviewed August 12, 2018

We arrived and were unsure if we could park on the road. The member of staff was very helpful but it really went downhill from there. Free parking on the road. The reception isn't inspiring so we asked to see our rooms. We had booked...More

Date of stay: July 2018
Thank Helen935
Response from Estelle H, Propriétaire at Comfort Hotel Rouen AlbaResponded August 15, 2018

Dear, Thanks for your review. We remember you went you arrived at the reception,we asked you your name and you didn't give the name on the booking, so you had the rooms with your name. So few moment later you came back to ordered 2...More

Reviewed October 16, 2017 via mobile

Bad wifi signal and cannot believe that they charge my 2 years old boy as an adult, both for the room and the breakfast. Do not recommend this hotel. Good bed and clean room although. Very central. But no lift on the building so is...More

Date of stay: October 2017
1  Thank milenac264
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded October 18, 2017

Dear, if you had choose a forfait (including breakfast) via a website, we aren't responsible for the applied prices concerning the children. Our establishment doesn't have lift (which is mentioned on the websites) but we have suggest you to put your pushchair in the luggage...More

Reviewed October 11, 2017

Comfort Hotel Alba has a great position in Rouen but the rooms are small and there is no lift. Good value and friendly service, OK for an overnight stay but not suitable for a longer visit. Hotel has rooms over four floors so be aware...More

Date of stay: October 2017
Thank Peter Y
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded October 14, 2017

Dear, our sincere thanks for your feedback and with hope to see again in our establishment for your next stay in Rouen. Best regards.

Reviewed September 15, 2017

This Hotel is in a great, centrally located spot in the Historic section of town, ..... the room is small, clean and adequate. There is no elevator and we had to climb 6 flights of stairs to get to our 3 floor room. The bed...More

Date of stay: September 2017
1  Thank TomasoVernon_B_C_
Response from Estelle H, Propriétaire at Comfort Hotel Rouen AlbaResponded September 17, 2017

Dear, Thanks for your comment. We hope to see you again for your next stay in Rouen. Kinds regards.

Reviewed August 29, 2017 via mobile

Very clean and modern and comfy for 2 star lots of breakfast choices too but the best part was that it was so close to the cathedral and many other historical locations would recommend Rouen is awesome too

Date of stay: August 2017
1  Thank belbut2002
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded September 1, 2017

Hello, our sincères thanks for your feedback and with hope to see again in our establishment. Best regards, the Front Office

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About
Description
Notre hotel dispose de 39 chambres réparti sur 4 étages (via des escaliers uniquement) sur deux bâtiments. Nous avons rénové toutes nos chambres en début 2017 afin de offrir un meilleur service. Nous More vous rappelons également que l'intégralité de l'hotel est non fumeur. Pour bénéficiez des meilleur prix contacter nous. L'équipe du comfort hotel Rouen alba Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast Available
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
39
Price range
$52 - $81 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Rouen
,
Comfort Hotel Rouen
Location
France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
39
Price range
$52 - $81 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Rouen
,
Comfort Hotel Rouen
Location
France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Photos
Traveler (29)
Room & Suite (40)
Dining (4)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Happyderbyshire37
July 27, 2016|
Answer
Response from Catherine G | Reviewed this property |
It is probably just under two kilometres from the station. We had luggage so caught a taxi.
0
Votes
Room Tips
"DO NOT book single rooms. We booked doubles for the same price."
Helen935
Aug 12, 2018
Read review
"Ask for a room with a view of the cathederal !"
TomasoVernon_B_C_
Sep 15, 2017
Read review
"Lower floors are better if stairs are a problem."
JudithG197
May 27, 2017
Read review
"North side rooms may have a cathedral view"
paulhD1671IK
Apr 24, 2017
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