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Comfort Hotel Rouen Alba

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12 Place du Gaillardbois, 76000, Rouen France
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Traveler (32)
Room & Suite (49)
Dining (6)

About

#32 of 55 hotels in Rouen
Location
Cleanliness
Service
Value
Notre hotel dispose de 39 chambres réparti sur 4 étages (via des escaliers uniquement) sur deux bâtiments. Nous avons rénové toutes nos chambres en début 2017 afin de offrir un meilleur service. Nous vous rappelons également que l'intégralité de l'hotel est non fumeur. Pour bénéficiez des meilleur prix contacter nous. L'équipe du comfort hotel Rouen alba
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French
231Reviews1Q+A13Room tips
Traveler rating
  • 22
  • 51
  • 85
  • 34
  • 39
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Paul N wrote a review Apr 2019
Cahors, France130 contributions57 helpful votes
Nice hotel. Recommended. No lift. We were on the 4th floor a bit of a struggle up all those stairs. View from room was good. Staff friendly. Great value for money. We took room only, no breakfast as there are plenty of good places around.
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Date of stay: April 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from Estelle H, Responsable réception at Comfort Hotel Rouen Alba
Responded Apr 13, 2019
Dear, Our sincere thanks for your feedback and we hope to see you again in our establishment. Best regards
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Helen935 wrote a review Aug 2018
Angouleme, France76 contributions58 helpful votes
We arrived and were unsure if we could park on the road. The member of staff was very helpful but it really went downhill from there. Free parking on the road. The reception isn't inspiring so we asked to see our rooms. We had booked double rooms but were shown to two singles. The rooms were incredibly small and very hot. I'm not sure I would have fitted in the shower. We asked for double rooms as booked and, we think reluctantly, we were given these which were much better. Mine had a great view of the cathedral. There is no lift and the staircase is narrow - a problem for my friend who does not travel light. An easy walk to the sights and restaurants.
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Date of stay: July 2018
Value
Location
Service
Trip type: Traveled with friends
Room Tip: DO NOT book single rooms. We booked doubles for the same price.
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Response from Estelle H, Propriétaire at Comfort Hotel Rouen Alba
Responded Aug 15, 2018
Dear, Thanks for your review. We remember you went you arrived at the reception,we asked you your name and you didn't give the name on the booking, so you had the rooms with your name. So few moment later you came back to ordered 2 double rooms with a confirmation at another name so that's confuse us. After that's we had 2 room not proper to selling. For the lift that's write on internet. Just an advice, when you booked a rooms call the hotel to obtained all right information and best prices ( always the best price on direct, on booking.com for example this is not the cheaper), because lot of website sell our without our authorization. Kinds regards. La réception
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Milena C wrote a review Oct 2017
Brierley Hill, United Kingdom16 contributions3 helpful votes
Bad wifi signal and cannot believe that they charge my 2 years old boy as an adult, both for the room and the breakfast. Do not recommend this hotel. Good bed and clean room although. Very central. But no lift on the building so is not suitable for pushchair.
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Date of stay: October 2017Trip type: Traveled with family
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Response from Estelle H, Front Office Manager at Comfort Hotel Rouen Alba
Responded Oct 18, 2017
Dear, if you had choose a forfait (including breakfast) via a website, we aren't responsible for the applied prices concerning the children. Our establishment doesn't have lift (which is mentioned on the websites) but we have suggest you to put your pushchair in the luggage room. Best regards.
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Peter Y wrote a review Oct 2017
Leicester, United Kingdom60 contributions13 helpful votes
Comfort Hotel Alba has a great position in Rouen but the rooms are small and there is no lift. Good value and friendly service, OK for an overnight stay but not suitable for a longer visit. Hotel has rooms over four floors so be aware that there may be a lot of stairs to climb. Travel light!
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Date of stay: October 2017
Rooms
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Estelle H, Front Office Manager at Comfort Hotel Rouen Alba
Responded Oct 14, 2017
Dear, our sincere thanks for your feedback and with hope to see again in our establishment for your next stay in Rouen. Best regards.
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TomasoVernon_B_C_ wrote a review Sep 2017
Victoria, Canada129 contributions51 helpful votes
This Hotel is in a great, centrally located spot in the Historic section of town, ..... the room is small, clean and adequate. There is no elevator and we had to climb 6 flights of stairs to get to our 3 floor room. The bed is comfy-ask for a room with a view of the cathederal! Our only issue was there seemed to be an odor in the bathroom, that was quite strong and would not go away! Having said that the Breakfast is good, with lots of variety and the staff was very helpful.
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Date of stay: September 2017
Rooms
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Ask for a room with a view of the cathederal !
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1 Helpful vote
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Response from Estelle H, Propriétaire at Comfort Hotel Rouen Alba
Responded Sep 17, 2017
Dear, Thanks for your comment. We hope to see you again for your next stay in Rouen. Kinds regards.
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PRICE RANGE
$57 - $67 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn rouen, comfort hotel rouen
LOCATION
FranceNormandyHaute-NormandieSeine-MaritimeRouen
NUMBER OF ROOMS
39
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Frequently Asked Questions about Comfort Hotel Rouen Alba
Which popular attractions are close to Comfort Hotel Rouen Alba?
Nearby attractions include Escape 423 (0.1 miles), Overscape - Live escape game (0.09 miles), and Get Out ! Rouen (0.2 miles).
What are some of the property amenities at Comfort Hotel Rouen Alba?
Some of the more popular amenities offered include free wifi, breakfast buffet, and breakfast.
What food & drink options are available at Comfort Hotel Rouen Alba?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Comfort Hotel Rouen Alba?
Conveniently located restaurants include Tandem, Alba Restaurant, and Listo.
Is Comfort Hotel Rouen Alba located near the city center?
Yes, it is 0.2 miles away from the center of Rouen.
Are pets allowed at Comfort Hotel Rouen Alba?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Comfort Hotel Rouen Alba?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Comfort Hotel Rouen Alba?
Many travelers enjoy visiting Palais de Justice (0.3 miles), Gros-Horloge (0.3 miles), and Abbatiale Saint-Ouen (0.5 miles).