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Hotel Rouen Saint Sever

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Hotel Rouen Saint Sever
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213 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Swindon, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 15, 2015

We only had one night at this hotel and we were very happy that it was close to the city center. Staff were very nice on our arrival and our room was clean but a bit small. Breakfast here is quite expensive and you have to pay extra to park your car.

Helpful?
Thank Christopher P
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having made for us a return concerning your stay. The opinion of our customers is a spring of constant improvement. I would transmit your compliment to my teams. On the other hand we are associated with the parking lot of the center commercial saint Sever what explains that that remains paying seen that it... More 

Oakham, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 23, 2015

The garaging was good and as we were carrying bikes, it was important. We had three room with an adult and child in each room. Rooms were small but adequate for a night's rest. Ensuites were small. Our shower curtain was too short and the water flooded both the ensuite and some of the room. (The other two showers were... More 

Helpful?
1 Thank Robdobtat
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear client, Thank you to give us your opinion about our hotel. I will deal your comment with our staff. We are sorry about the inconvenience during your stay, Your point of view is important for us and helps us to improve our establishment. Hope to see you soon in our hotel. Best regards, Maxime F. Direction Assistant. More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 16, 2015 via mobile

Clean, functional hotel, was cheap but more 2 star than 3 and not sure it is in the nicest part of town. Fine for what we needed, a bed after long day in the car en route to Calais. Secure underground parking which is extra. We stayed on a Friday and the restaurant was shut, we actually found it hard... More 

Helpful?
1 Thank Sarah I
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear client, Thank you to share us your opinion, your point of view is important for us, it helps us to increase our hotel. I will deal your comment with our staff. We understand that the location of our establishment could have been a problem for you, we apologize for that. Hope to see you soon in our hotel Best... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2015 via mobile

Just had 2 nights here and it was lovely. The parking is under the hotel which is good and the lift takes you from the car park straight into the hotel. The room decor is a bit dated and the toilet is a bit tight for room but all in all a lovely cosy room and a very comfortable bed.... More 

Helpful?
1 Thank Baz H
PATJO76, Responsable réception at Hotel Rouen Saint Sever, responded to this review

Dear customer we are delighted that your stay in our establishment is pleasant and that the accessibility to the center allowed you to visit the city of Rouen in any tranquilité. Indeed the access to the parking lot of the shopping mall allows the customer to park more easily thanks to the access direct of the asenceurs of the hotel.... More 

Andover, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 8, 2015 via mobile

Stayed one night whilst cycle touring. Staff very friendly and helpful. Allowed us to store 2 bikes in room behind reception. Room small, clean and functional. Low price meant good value for money. Local area has little to offer. Seems nicer restaurants might all be North of the river. Noisy bells from church opposite but they stop at 10pm.

Helpful?
1 Thank Ed0003
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear sir, Thank you for giving us your opinion. A personnal and friendly welcoming is our priority, so thank you for your compliment. Concerning the sound of bells, sorry for insconfort caused by this situation. We hope to see you again in our hotel. Best regards, Marine.P; The reception More 

Abcoude, The Netherlands
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 20, 2015

Friendly staff. Small room, but clean and a good bed. Bath room is Ok but nothing special. Easy to walk to City Center. Normal room-price is to expensive compared to other hotels. Parking in private garage € 6 24/h

Helpful?
Thank Emma_and1_Cornelius
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Mister We thank you for having expressed us your opinion. The service(department) is very important for us. We regret for the discomfort owed to the bathroom and the room(chamber). We hopte to see you soon Best regards Patricia Q Manager More 

Greater London
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 4, 2015 via mobile

The main purpose for choosing this hotel was its proximity to the historic centre Rouen, and availability of easy parking nearby. In fact the hotel is built immediately adjacent to, and can be accessed directly from, the Saint Sever commercial indoor (shopping) Centre in Rouen. St Sever is just on Rouen's right bank, the opposite side from the historic centre,... More 

Helpful?
Thank Bloodwags
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We will make a modification of the situation how to get our hotel with the global positionning system. We enjoy of your satisfaction for the WIFI ans the well located hotel next to the shopping center and near to the center of the city. We hope to welcome... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

The stuff are friendly and helpful. The location is quite far from the city center. Around the hotel you can find places to eat to buy some stuff as there's is a mall just a side of an hotel. The team station few mins to walk. The get on to the city centre is better by taxi that what we... More 

Helpful?
Thank worldtravellersolo
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia More 

Berkshire
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 11, 2014

Travelling back to the UK from Spain this hotel was chosen for its value and location. Not the best I've stayed in but okay for an overnight stop. It is located about 15 minutes walk from the centre of Old part Rouen but not the nicest walk to get there, passing rather dubious characters that were hanging about dubious cafes!... More 

Helpful?
Thank kazzie4
Madrid, Spain
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

Nice friendly staff and welcome, comfortable room, great restaurant food, parking a pain but get the details in advance. perfect for a long trip stop over or to see the sights. Would stay again without question.

Helpful?
Thank Steve B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Rouen Saint Sever

Address: 20 Place Saint Sever, 76100, Rouen, France (Formerly Comfort Hotel)
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $44 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rouen Saint Sever 3*
Number of rooms: 136
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Also Known As:
Saint Sever Hotel Rouen
Saint Sever Rouen
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