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Hotel Rouen Saint Sever

20 Place de l'Eglise Saint Sever, 76100, Rouen, France (Formerly Comfort Hotel)
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203 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Kings Lynn
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night on our way home from visiting Normandy, the room was small and with no air conditioning it was very stuffy. The bathroom was no bigger than a closet with no plug in the hand basin. Breakfast was supposed to be served until 10am but when we went down at 9.30am there was very little... More 

Helpful?
Thank Anthony B
Torquay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was very nice, tv, shower, heating, plenty of towels, quiet, and good beds. The restaurant next door to the hotel was excellent.overall the placing and the cost were very good value. Just one comment regarding complaint would be the direction to the hotel left a lot to be desired! Oh, the breakfast we paid extra for, but was... More 

Helpful?
Thank 150jackinabox
PATJO76, Receptionniste at Hotel Rouen Saint Sever, responded to this review

Dear Customer, Thank you for taking the time to write us. Thank you for the compliments on the staff. Your positive feedback on this subject is very important to us, our customer satisfaction is our priority. We are pleased that your stay in our hotel will leave you a good memory. We hope to see you soon in our establishment,... More 

Level Contributor
581 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed May 31, 2016 via mobile

Ibis is, what Ibis does, and they consistently do it. If you are looking for a functional hotel that provides consistent services like a clean room, good bed, cheap indoor parking, and great personnel. That's what they do, so don't complain that you're not getting your +/- 80€.

Helpful?
Thank yogiacomo
PATJO76, Réception at Hotel Rouen Saint Sever, responded to this review

Hello, We believe that you made a mistake hotel. cordially Marine P. La réception More 

Halifax, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 6, 2016

Staff here were extremely helpful and the hotel is an easy walk down the street and across the bridge from the historic city centre. Room was clean and comfortable. We were in town less than 24 hours but staying here allowed us to see the sights and stay very affordably.

Helpful?
Thank Joe B
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Customer, We just saw your comment and thank you for taking the time to write us . Thank you for the compliment on the team and the room. We aim to customer satisfaction . We hope to see you again soon. Best Regards Alicia S. Manager Front Office More 

Chicago, Illinois
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 25, 2016

We only stayed one night, en route from Bayeux to Paris. In short, this hotel is too far from the Cathedral and city center, in my opinion. Stay closer in if you want to tour the medieval city. The hotel is hard to find, and the desk staff was kind of surly. The rooms themselves were a bit outdated, and... More 

Helpful?
1 Thank Mary K
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Hello, We thank you for having taken time to share with us your opinion on our establishment as well as on its geographical situation. We took good note of your comment and will announce in our direction of the inconveniences which were able to know at the level of the space of the bathroom. Indeed the size of the rooms... More 

Travelers are raving about these Rouen hotels

ESBO, FINLAND
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 12, 2016

For holiday in Rouen 3 nights. The hotel is only 3 star, but still offered outstanding service for my usual gluten free request as the staff wnt out to the nearby supermarket and got me exactly what I need for breakfast. The breakfast was a standard continental one (which implied that I would have been very hungry wo the glutenfree... More 

Helpful?
Thank Dag_Finland
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having taken time to answer us, the opinion of our customers is a source of constant improvement. The comfort of our customers is one of our priorities that is why he been normal to answer your request and to do what's necessary so that you can take advantage completely of your stay. We apologize... More 

Manchester, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 1, 2015

I stayed her for two nights in July at the end of a two week driving holiday to France to visit Rouen. This is a budget hotel so do not expect lavish surroundings. The rooms are clean adequately furnished and there is free wifi. The staff are very helpful and the Hotel is situated very close to the Tram system... More 

Helpful?
2 Thank Mike F
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having taken time to write us, your vision is a spring of constant improvement. Thank you for having announced us your satisfaction, our objective is to give full satisfaction to the waits of our customers, I would transmit your comment to my teams. In waits for him to see you again , Best Regards,... More 

northeast england
Level Contributor
74 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 30, 2015

we booked this hotel as an overnight stay. It was very very difficult to find, due to shortage of signs. we eventually managed to find it, and had to park in the underground car park of a large shopping complex near to the hotel. once we found it, we booked in. it was a clean and tidy room, not spacious,... More 

Helpful?
Thank bliscoe1
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for sharing with us your vision of our hotel. Your return as customer allows us every day to improve. Indeed we are associated with the parking lot of the center commercial saint Sever what explains the access to the parking lot by means of our elevators directly in the parking lot on the other hand... More 

Swindon, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 15, 2015

We only had one night at this hotel and we were very happy that it was close to the city center. Staff were very nice on our arrival and our room was clean but a bit small. Breakfast here is quite expensive and you have to pay extra to park your car.

Helpful?
Thank Christopher P
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having made for us a return concerning your stay. The opinion of our customers is a spring of constant improvement. I would transmit your compliment to my teams. On the other hand we are associated with the parking lot of the center commercial saint Sever what explains that that remains paying seen that it... More 

Oakham, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 23, 2015

The garaging was good and as we were carrying bikes, it was important. We had three room with an adult and child in each room. Rooms were small but adequate for a night's rest. Ensuites were small. Our shower curtain was too short and the water flooded both the ensuite and some of the room. (The other two showers were... More 

Helpful?
1 Thank Robdobtat
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear client, Thank you to give us your opinion about our hotel. I will deal your comment with our staff. We are sorry about the inconvenience during your stay, Your point of view is important for us and helps us to improve our establishment. Hope to see you soon in our hotel. Best regards, Maxime F. Direction Assistant. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Rouen Saint Sever

Address: 20 Place de l'Eglise Saint Sever, 76100, Rouen, France (Formerly Comfort Hotel)
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $42 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rouen Saint Sever 3*
Number of rooms: 136
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Also Known As:
Saint Sever Hotel Rouen
Saint Sever Rouen
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