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BEST WESTERN Hotel Litteraire Gustave Flaubert

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BEST WESTERN Hotel Litteraire Gustave Flaubert
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375 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Hamburg, Germany
Reviewed 3 weeks ago via mobile

1) Zero service! 2) Non existent room service! Take your own food and snacks! "We have some sweets here at the reception of you want to come and get it!" 3) They recommend an app where you can order food. IF THE WIFI WORKS! It took more than 20 mins with this internet to order food. 4) I case you...

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Helpful?
Thank Sara808080
Charentay, France
Reviewed January 3, 2017

Decor very modern and staff friendly and helpful. Do beware the parking though! The car access through pedestrianised streets can be a bit tricky and the final step is via a car lift which takes you one floor down to a basement parking level. The lift is hardly any bigger than a medium sized European car and you have to...

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Helpful?
Thank 1953Trek
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

What a pleasure to read your comment. We hope to welcome you again soon. cordially Florian 1st of Reception

Hastings, United Kingdom
Reviewed December 7, 2016

Stayed there for 3 nights and enjoyed it very much. rooms are slightly on the small size but clean and comfortable. The breakfast was indeed excellent, lovely choice and a very helpful and smiling lady dealing with it, Thank you to her. the staff were efficient, most helpful in every way. parking is ok and a little testing to find...

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Helpful?
Thank vikingo47
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

Hello, Thank you for your comment and we are delighted to see that your stay was fine. We take note of your remarks which will allow us to improve our comfort. Hope to have the pleasure of welcoming you again. cordially Florian 1st reception

Dundee, United Kingdom
Reviewed November 20, 2016

The memory of this hotel that I will never forget is, locating it during a very busy rush-hour in darkness. If you are unfamiliar with this hotel and you are driving,attempt to locate it during daylight. It is located in the 'old' part of town, even when successful you have to communicate with the hotel via a speaker, in order...

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Helpful?
Thank Paul L
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

Hello, We are in the very center of the city in the historical center, it's why it'quite difficult to enter in a pedestrian area. For information it' not the hotel who is in order to allow the bollard but the police. We hope that you enjoyed your stay and hope to see you a next time. Best regards Florian Reception

Reviewed November 13, 2016

The idea behind the Best Western Hotel Litteraire was intriguing. We only stayed overnight but I could have spent a week reading my way through their Flaubert library. The hotel staff were helpful and charming, our room spacious , quiet and well appointed. There was parking available for an extra 13€, which saved us the chore of looking for a...

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Helpful?
Thank christine G
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

What a pleasure to read your comment. We are very glad to see that you enjoyed your stay. Hope to see you soon again and The best Western Hotel Littéraire Le Swann will be pleased to welcome you. Best Regards Florian

Kent
Reviewed November 1, 2016 via mobile

Really pleased with our stay. We love Rouen and the wonderful historic heart of the city. The half timbered buildings, churches, cathedral and restaurants are so worth a visit as is the Joan of Arc presentation. First time we had chosen to stay at the Best Western, had a superior room with Terrace, no bad things to say. breakfast choice...

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Helpful?
Thank phew01
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

Thanks very much for your great comment. Happy to see taht you enjoyed your stay in our hotel. Hope to welcome you soon . Best Regards Florian Reception

Lincoln
Reviewed October 31, 2016 via mobile

Great hotel. Fantastic location in the centre of Rouen. Room was excellent. Plenty of room and a very comfy bed. Underground parking at hotel was a bonus. Very close to the restaurants and bars of this beautiful French town.

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Helpful?
Thank Graham B
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

Thanks for your comment and your notation. We are glad to see that you enjoyed your stay in our hotel. Best Regards Florian Reception

Belfast, United Kingdom
Reviewed October 30, 2016

Stayed as a stop off on a motorcycle tour just as it was being done up. Lovely wee hotel, clean, right in the middle of town for exploring. Went out for dinner in the town that night plenty of places available, had breakfast in the hotel which was standard lovely French breakfast. Quite hard to find using the sat nav...

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Helpful?
Thank Richard W
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

Thank you very much for your comment. We are very happy to see that you enjoyed your stay in our hotel. It will be a pleasure to welcome you a next time. Best Regards Florian Reception

Reviewed October 29, 2016

We had a pair of rooms behind a front door onto a little hallway, in the annexe under the archway, which was ideal as we had our teenage son with us and he could be private in his own room. The rate included breakfast and this was a good spread of pastries, meats, cheeses and hot food. Location was great,...

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Helpful?
Thank Irayna O
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

What a plesure to read your comment. All the staff thank you for your advise and hope to see you a next time. Best Regards Florian

Reviewed October 17, 2016

On arrival was informed that we had been upgraded (happy days). Beautiful room with plush bed, massive telly, relaxing area with a mini terrace area. Hotel had a bar next to reception that the reception staff tended too. Nice overall feel to it. Parking available. Would highly recommend and will definitely go back if we are in the area again....

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Helpful?
Thank Peter C
GustaveFlaubert B, Front Office Manager at BEST WESTERN Hotel Litteraire Gustave Flaubert, responded to this review

Dear Peter, Thanks a lot for your kind comment! We really do appreciate it. We hope to welcome you again soon. Kind regards Fanny Lecomte Executive manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The hotel, ideally located in the historic center of Rouen, close to the place du Vieux- Marché, the literary hotel, Gustave Flaubert, pays tribute to the writer in the city where he was born and where he spent the major part of his life. Modernity and comfort, punctuated by a few literary notes, provide the guests the time to dream or read. Just 10 minutes from the cathedral Notre Dame of Rouen, the Hotel Gustave Flaubert shares with us his passion for the author of Madame Bovary and Salammbô. ... more   less 

Additional Information about BEST WESTERN Hotel Litteraire Gustave Flaubert

Address: 33 rue du Vieux Palais, 76000, Rouen, France (Formerly BEST WESTERN Hotel Du Vieux Marche)
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $86 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Litteraire Gustave Flaubert 4*
Number of rooms: 51
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Also Known As:
Best Western Hotel Rouen
Best Western Rouen
Rouen Best Western
Hotel Style:
#5 Luxury Hotel in Rouen
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hotel Litteraire Gustave Flaubert staff and other travelers.
5 questions
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Hastings, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our oom on the second floor overlooking entrance, perfect.”
 of 5 bubbles vikingo47, Dec 7, 2016 | Read review
“There are no noisy parts of the hotel, lifts to all floors. I found wi-fi weak, at best.”
 of 5 bubbles paullW8316LL, Nov 20, 2016 | Read review
“Each room is dedicated to something or someone /that who mattered in Flaubert's life .”
 of 5 bubbles U1682JNchristineg, Nov 13, 2016 | Read review
“The 5th floor is the top, and has rooftop views. You can see the towers of the cathedral.”
 of 5 bubbles ChampagneTravelLife, Aug 18, 2016 | Read review
“Location makes all rooms a good chice”
 of 5 bubbles austinite58, May 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question