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Mercure Rouen Centre Cathedrale Hotel

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Traveler (306)
Room & Suite (154)
Dining (26)
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Overview
  • Excellent24%
  • Very good52%
  • Average18%
  • Poor4%
  • Terrible2%
Travelers talk about
“car park”(79 reviews)
“mercure rouen”(24 reviews)
“sat nav”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,533)
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31 - 35 of 682 reviews
Reviewed October 20, 2017

The Mercure Rouen Centre Cathedral Hotel was typical of the chain's other hotels. It is very clean and up to date. The rooms are small - same as most European hotels. The breakfast was ok. One of the reasons that we stay at the Ibis...More

1  Thank EdwardsOklahomaCity
Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale HotelResponded October 31, 2017

Dear Edward, You took the time to write this detailed comment and we thank you for that, It is a pleasure to read you enjoyed our location and our renovated hotel. We are sorry about the breakfast, please note that our staff is available should...More

Reviewed October 20, 2017

We stayed in this hotel with our children in June. We had a room on the second floor facing the street that had a double bed and a couch that converted to a bunk bed for the two kids. The hotel was clean, modern, and...More

Thank Anicel R
Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale HotelResponded October 31, 2017

Dear Anicel, My team and I thank you for this nice comment, We are happy to read you enjoyed our renovated hotel and its family rooms, our friendly and helpful staff and our services. We are sorry about the parking, we have 43 places for...More

Reviewed October 18, 2017

Location : unbeatable. Reception : good, polite and helpful Room : I booked a suite, which was split level. The room air was stale, so I had to air the room all day. Generally clean. Cramped toilet. Firm bed (good). Room shows some wear and...More

Thank Jason C
Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale HotelResponded October 30, 2017

Dear Jason, We would like to thank you for your comment, We are glad to know you enjoyed your stay in our Suite room. You comment about our friendly and helpful staff will be shared with them as soon as possible. We take into account...More

Reviewed October 16, 2017

This hotel was a breath of fresh air. We had been travelling in Europe for about 18 days and enjoyed the size of the room, the cleanliness and modern facilities. Food for breakfast and dinner was excellent. Staff were very friendly and helpful. Great place...More

Review collected in partnership with Accorhotels.com
Thank Jacqueline A
Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale HotelResponded October 30, 2017

Dear Jacqueline, Thank you very much for this nice comment, which is also a breath a fresh air. It is a pleasure to read your satisfaction about our renovated rooms, our breakfast and our friendly and helpful staff. Be sure your comment will be shared...More

Reviewed October 14, 2017

Visit Rouen and in particular this hotel every October on a shopping trip. This hotel is convenient for Rue Gros Horlage , the wonderful cathedral and of course the fashionabl shops . Hotel is comfortable , clean and friendly. It is one of the hotels...More

Review collected in partnership with Accorhotels.com
Thank Pamela W
Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale HotelResponded October 17, 2017

Dear Pamela, Thank you for this comment and choosing our hotel every year, It is a real pleasure to read that your experience met your expectation each time. Please be sure your satisfaction about our renovated hotel and services will be shared with our team...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
$121 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Rouen
#2 Luxury Hotel in Rouen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$121 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Rouen
#2 Luxury Hotel in Rouen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (306)
Room & Suite (154)
Dining (26)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Tim G
February 18, 2018|
AnswerShow all 2 answers
Response from Christophe P | Property representative |
Dear Tim, We have a secured luggage store room and you can leave your luggage in it. We are looking forward to greet you, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager
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Anthony A
November 1, 2017|
AnswerShow all 4 answers
Response from Christophe P | Property representative |
Dear Anthony, For two adults and two children, we recommand you to book a standard room with one double and one sofa bed. You can also book a Suite to have more space and more comfort. Best Regards, C.Pomarede - General... More
1
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Karina M
August 25, 2017|
Answer
Response from Christophe P | Property representative |
Dear Karina, Our parking does have a heigh restriction, it cannot receive cars higher than 1,85 meter. Our team can would be happy to advise you by phone or email the nearest suitable parking. We look forward to welcome... More
0
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Room Tips
"Street views can be noisy with late night revellers."
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"Ask for a room that is away from the lift as the floor announcements and door ping are loud."
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"all seem similar"
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"Don’t stay here"
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