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Mercure Rouen Centre Cathedrale

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1,174 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Atlanta, GE
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very good location - very close to the Cathedral and short walking distance to other attractions! Newly refurbished rooms, free wifi, nice breakfast with gluten-free staff, polite personel. Highly reccomended for visiting Rouen!

Helpful?
Thank Z T
Indiana
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had read a few mixed reviews on this hotel, but decided this was the one we would book. We were very pleased with the accommodations - very clean, good bed, nice bath facilities,, modern lobby and breakfast area. Staff was welcoming and helpful. We only stayed here one night as we were moving onto Normandy, but we found it... More 

Helpful?
Thank GolfersIndiana
unite kingdom
Level Contributor
164 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I booked a room online - pre-paid, no cancellation, no change, no refunds. Two weeks later, my son died suddenly and I had to change all my plans. I e-mailed the hotel and they replied within a day, offering condolences and saying that the booking had been changed to my new date without any conditions. In these days of "The... More 

Helpful?
Thank spaddockuk
Bath, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Rouen is s medieval city so expect narrow streets and tight turns. Expect this even more when the hotel is a stones throw from the cathedral. The parking is tight and the one way systems do set up a challenge to get from the river to the underground car park. Not easy if you are tired after a long drive.... More 

Helpful?
Thank Phil R
Salisbury, United Kingdom
Level Contributor
194 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
2 of 5 stars Reviewed 1 week ago

We'll start with the positives: obviously the location is amazing: You step out of the hotel and you are in front of the cathedral. Also the bed was very comfortable, King size with a firm mattress and super soft pillows. However we were not impressed with our "privilege" room. The website promised a luxury room with a balcony and views... More 

Helpful?
Thank ali3240
Rome, Italy
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As usual after holidaying in the south of France we arrived in Rouen complete with bikes on roof and trailer, but not our usual Novotel, this time the Mercure. The problem of how and where to park was looking a real issue but Christophe and his staff soon sorted it with special places found for bikes, trailer and car. What... More 

Helpful?
Thank davidkeigher
Edinburgh, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was almost impossible to reach by car as all streets were one way blocking the town centre. We were told there was parking available which proved not to be the case. We had to park almost a km from the hotel. The hotel was hidden and difficult to find. On arrival we asked about the parking and were... More 

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Thank clansman44
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

this was a very lovely clean and tidy hotel. great access to the town as its right in the middle opposite the cathedrale. rooms had everything you needed and are of a high standard.very helpful friendly staff. dogs are allowed in this hotel. great choice of food and drinks.

Helpful?
Thank vinlee
cambridge
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

One of the worst hotels we've ever been to. Simple terrible apart from the location which is amazing. But I would never go back The hotel car park is crazy, it took 20 mins to get parked and 25 mins to get out. It's not worth it. Spaces not big enough to for cars and can't turn. Ok I do... More 

Helpful?
Thank camb48
east anglia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok, so we only managed to reach the hotel car park on our third lap of Rouen city centre (it would have been on the second lap if my husband had turned where I said!), but the directions were accurate. We had a "privilege" room on the fifth floor and we soon realised that the room had not been properly... More 

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2 Thank oldroydonian
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 

Additional Information about Mercure Rouen Centre Cathedrale

Address: 7 rue Croix de Fer | Rue St Nicolas, 76000, Rouen, France
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $103 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rouen Centre Cathedrale 4*
Number of rooms: 125
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale
Hotel Style:
#2 Business Hotel in Rouen
#4 Luxury Hotel in Rouen
#5 Family Hotel in Rouen
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