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Mercure Rouen Champ de Mars

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492 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Brighton, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Good check in process and very helpful in finding us a spot to park tall car plus roof box. Booked 2 rooms as travelling with family and in the event we got 3 rooms as our room had a sofa bed in separate annex. It would have been nice to have known this in advance or if staff had queried... More 

Helpful?
Thank Paul A
Rome, Italy
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As after holidaying in the south of France we arrived in Rouen complete with bikes on roof and trailer, but not our usual Novotel, this time the Mercure. The problem of how and where to park was looking a real issue but Christophe and his staff soon sorted it with special places found for bikes, trailer and car. What a... More 

Helpful?
Thank davidkeigher
London, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Last time we visited Rouen we stayed in the Suite Novotel which is further down the road (and which was absolutely lovely). This time we thought we'd give the Mercure a try and we were not disappointed, it's a great hotel. We were driving from Rennes and getting to the hotel was an absolute breeze, very easy to find without... More 

Helpful?
Thank Rick J
Northop, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night and thought it was good value for money. Bedroom was huge with fab views over the park and towards the cathedral. Good air con. Breakfast whilst expensive was very good. Parking on site is excellent and staff very good. Overall a very good stay and would revisit. Short walk into the city for multiple choice of... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank vikkicunliffex
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When you come into Rouen this hotel is easy to find close to the motorway. The first impression is not so promising, but inside everything is up to date and recently renewed. At the backside you have access to a small park, perfect to walk a dog. The breakfast offered is very rich and of top quality. One of the... More 

Helpful?
1 Thank Stephan E
Jean Louis H, Directeur général at Mercure Rouen Champ de Mars, responded to this review

Dear Stephan E, We appreciate your comments about your recent stay with us. We are truly happy you enjoyed our facilities and especially our breakfast. Please rest assured your feedback will be shared with the team here at Mercure Rouen Champ de Mars. We hope that you will return to stay with us again sometime in the future. Best Regard,... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for five nights recently on a visit to Normandy. I found the rooms comfortable and very clean and quiet one disappointment was the fact there were only paper cups to use if you wanted a drink in the bedroom. The restaurant was acceptable but the menu was restricted, and the quality of the cooking left something... More 

Helpful?
Thank John B
Jean Louis H, Directeur général at Mercure Rouen Champ de Mars, responded to this review

Dear John B, Thank you very much for taking the time to share your feedback with us. I am pleased to hear that overall, your stay was a positive one. However, I can assure you that your remarques have been noted and will most certainly help us to improve our service. We hope to welcome you back again. Best Regards,... More 

United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with a tour group. As has been said by other reviewers it was difficult to see this as a four star hotel. You arrive on the third floor which seemed strange as there were two floors below this and several floors above. There are two lifts which can only hold two or three people, especially if they... More 

Helpful?
1 Thank nancy r
Jean Louis H, Directeur général at Mercure Rouen Champ de Mars, responded to this review

Dear Nancy R, We would like to thank you for taking the time to post a comment on Tripadvisor, following your recent stay at our hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our hotel was built on the mount, that is the only reason why... More 

Birmingham, England, United Kingdom
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

Just one night but it's enough to say that the hotel is fine well places just the entry of the car park a bit tricky. Personnel pay attention to details so definitely good stay. Breakfast is also very good with a good choise of products. Rooms are clean a bit dated but clean and comfortable.

Helpful?
1 Thank Roberto I
Jean Louis H, Directeur général at Mercure Rouen Champ de Mars, responded to this review

Dear Roberto I, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive such a positive feedback. Thank you again for sharing your experience, and we hope to welcoming you very soon again. Kind Regards, Jean-Louis Hossin General Manager More 

Hastings
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 10, 2016

Rooms were spacious but the decor needed updating.Two tone brown throughout, old style bathroom fittings and cheap paper cups for the tea. Also £12.50 per day to park in the hotel garage. On the plus side it was clean & tidy.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Holyroller2014
Jean Louis H, Directeur général at Mercure Rouen Champ de Mars, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our hotel. Your Feedback helps us to improve every day our customer service. Should you be planning another trip to Rouen, we recommend that you consider booking one of our newly renovated Privilège Rooms. Thanks again for your feedback and we hope to have you with us again in the... More 

Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 3, 2016

Where do I start?? Upon entering the room we noticed a baby cot taking up much of the room space (we had never requested one). We put this cot (on wheels) outside in the corridor and it was still there when we checked out at noon the next day. We have stayed in Mecure hotels before and there were always... More 

Helpful?
Thank GandTtravel

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
10 minute walk from the historic city centre with all shops nearby. Hotel with 139 quiet, spacious and airconditioned rooms. Restaurant and bar. Meeting facilities. Rooms for guests with limited mobility. WiFi Internet access. ... more   less 

Additional Information about Mercure Rouen Champ de Mars

Address: 12 avenue Aristide Briand, 76000, Rouen, France
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $88 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rouen Champ de Mars 4*
Number of rooms: 121
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Also Known As:
Mercure Rouen Champ De Mars Hotel Rouen
Hotel Style:
#3 Luxury Hotel in Rouen
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