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Les Gens de Mer - Le Havre

Traveler (55)
Room & Suite (16)
Pool & Beach (3)

About

#31 of 34 hotels in Le Havre
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Baggage storage
Parking
Free internet
Public wifi
Internet
Coffee shop
Restaurant
Fax / photocopying
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Non-smoking rooms
Desk
Telephone
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
116Reviews
2Q+A
5Room tips
Traveler rating
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  • English
We slept there with my mother and my father only for one night. Nothing to say about people working there that were really kindly and polite...but the building was too old without any care..the day after we find also some bites of bugs..they have to renovate it and clean it..it is not possible to define it an Hotel!
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Response from Laurent L, Directeur général at Les Gens de Mer - Le Havre
Responded May 31, 2019
Dear Madam, Dear Sir, I m really sorry for your feedback. Best regards. Laurent
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Positives are definitely parking and city centre location, apart from that there wasn’t anything good about this hotel. Previously stayed 8 years ago and it was satisfactory which is why we booked to go back. Unfortunately, in 8 years the hotel has been left to dilapidate and is in a very poor condition. Refused the 1st room on the top floor due to condition and cleanliness, quickly offered another which was habitable and clean. Will definitely not return.
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The hotel was located next to the city center. Just a walk of 10 minutes to the museum or the beach. The hotel is nice but a bit plain. The room was nice (maritime style) but the furniture was a bit dated. The bathroom was more modern. I couldn't close the curtains completely so there was a gap through which the sunlight filled my room in the morning. The bed was comfortable. The public area was also old and really needs a renovation. The staff was friendly, but I don't know if they speak English very well. The description of the hotel said there would be a private parking, but I had to park my car on the street, which was a bit disappointing. I think what a paid is just a bit too much for this hotel. For 1 night it's a comfortable hotel but I wouldn't stay much longer. I didn't take any breakfast. It was 9,- euro and French breakfast is famous for being very little (coffee, orange juice and some croissant), so I just bought some food at a bakery.
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Yesterday we made a positive review based on our experience last friday. Saturday we came back, and I made the mistake to order a dish which was not included in the basic menu. The meat was burned, and the spaghetti was cold.So do not go on the holiday of the cook, and if you go, stick to the basic menu prepared in advance by the cook.
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After i made a less ten phone calls I found a free room in this hotel.A very bad decision. 72 euro no breakfast including.The surprise came when i go to bed,the blanket and bed sheets as dirty.Luck like someone take pis in that bed.No toilet paper,very old in general.I will attach some photo.I complain about that and nothing change.
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PRICE RANGE
$64 - $109 (Based on Average Rates for a Standard Room)
LOCATION
FranceNormandyHaute-NormandieSeine-MaritimeLe Havre
NUMBER OF ROOMS
95
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