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Novotel Caen Cote de Nacre

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Novotel Caen Cote de Nacre
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533 Reviews from our TripAdvisor Community

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Showing 186: English reviews
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked a family room for an overnight stay after arriving in France on the late ferry. I thought the rooms were air conditioned but they definitely weren't - it was so hot! And the Windows had no safety catches on so we had to have them closed as they opened very wide right next to the kids' beds. Reception couldn't... More 

Helpful?
Thank Debbie C
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Debbie C, Thank you to let us share your comments, Our hotel will hav a second time of refurbischment this winter , and A/C will be set in our rooms. We would like to let you show the changing after winter season. We thank you about the cleaning and our comfy beds. Your faithfully, More 

Ballarat, Australia
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We based ourselves from here to tour the D-day beaches. The rooms aren't as "flash" as the Novotel's I have stayed at in Australia but they are still clean and functional. The hallways are a bit tired but you don't seep there. No A/C in the room but we just left the window open. Front reception staff were very good... More 

Helpful?
Thank GCShadbolt
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear GCShadbolt , We thank you for this nice comment. We look forward to seeing you next summer , after our refurbishment with A/C installation in all our rooms. It will be forwarded to the teams that will be happy to read it and reward their efforts. Regards. More 

Redlands, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Easy access off freeway; clean, nice looking safe area; professional, polite front desk, English speaking; Superior room clean with good shower and sink, separate toilet, small clothes rack, a few shelves, hot water maker and small warm fridge. Bed comfortable enough and black out curtains. No control over AC in room so it was a little warm, but window opens.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Matt_T_IE13
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Sirs, The Novotel staff would like to thank you for your comments. The satisfaction of our customers is our priority and we strive to achieve it. We are delighted that you enjoyed staying with us! Sincerely yours. More 

Guildford
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 11, 2016 via mobile

Nice modern reception area but unmanned on arrival (3pm). Lift was tiny and old Room was large with big bed and a choice of pillows and lots of towels, tea and coffee facilities. Bathroom with separate toilet was pretty rank, bath and toilet badly stained which makes it look unclean. In urgent need of refurbishment! Breakfast good but don't rely... More 

Helpful?
Thank 5-star-expected
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear 5-star-expected, We would like to thank you for letting us share your experience. We are sorry for your stay, because it was not up to your expectations. We currently under renovation, and we strive to satisfy our customers despite this. Sincerely yours. More 

Southampton, United Kingdom
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 5, 2016

Hotel easy to find, just off the ring road around Caen and handy from the ferry. Typical Novotel, very clean large rooms with comfy beds. Our room faced the road where there is a tram way which was a little noisy, but did not bother us too much. Breakfast was very nice with the usual selection of food. We found... More 

Helpful?
Thank saintsboy12
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Saintsboy12, The entire team of the Novotel Caen Côte de Nacre, would like to thank you for your nice comments. Our priority is the satisfaction of our clients, and we were able to meet your expectations. It will a pleasure to see you again. More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 5, 2016

Room was nice and clean, comfy bed. Hotel is certainly nicer inside than it looks on the outside. Front desk staff were a bit rude, restaurant staff were great and the food was really nice (which was lucky as there is only 1 other place in the nearby area). It served its purpose but I wouldn't say it's worthy of... More 

Helpful?
Thank EdinBen
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear EdinBen, We would like to thank you for letting us your feelings. We are being renovated that is why our hotel becomes more welcoming inside than outside. Our customers' satisfaction is our priority. We would like to apologize after your impressions of the hotel staff. We made up internally feedback, for it does not happen again. Sincerely yours. More 

London, United Kingdom
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

We booked this hotel more for it's location than anything else. Located on the Caen ring road it's about a 20 minute walk from the town centre through a fairly dull residential area. The rooms were as comfortable as any Novotel but the rest of the hotel was quite a disappontment. The property is clearly showing it's age, both outside... More 

Helpful?
Thank rkoflondon
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Rkoflondon, We would like to thank you for letting us your feelings. Our hotel is on renovation recently, leave us a few months to show you our changes. We would like to apologize after your impressions of the hotel staff. We made up internally feedback, for it does not happen again. Our customers' satisfaction is our priority. We must... More 

Travelers are raving about these Caen hotels

Monroe, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 23, 2016 via mobile

This hotel likes to claim it's certified sustainable, and while that may be the case, let me just warn you now, while there's still hope for you, that what "sustainable" means is actually "no air conditioning." In summer. So if you enjoy sleeping in a balmy 76 degrees, this place is for you! Oh, they claim to have air conditioning.... More 

Helpful?
Thank dwrght007
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Dwrght007, We would like to thank you for sharing us your experience. We are sorry that it was not up to your expectations. We understand that you have had hot air in your room. In fact, we did not have air conditioning. We are being renovated, and we have a refreshed air system, for the moment. We are an... More 

Romford, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Visited with my 91 year old Dad. Requested and got GF room and upgraded to bigger room so ended up with 2 doubles. Good reception, booked in advance, minimal fuss and we were unpacked in 30 mins, having driven from London. Clean hotel, good breakfast, more continental with bacon, sausages and scrambled egg but all self serve so no excuse... More 

Helpful?
Thank RomfordTraveller
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear RomfordTraveller, We appreciate your comments and we are delighted that your stay went well. Our customers' satisfaction is our priority. The entire staff of the Novotel Caen Côte de Nacre would like to thanks you for your compliments. Sincerely yours, More 

Perth Aust
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 1, 2016

I have realised that Novotel hotels in Australia are very different to Novotel hotels in France. This hotel is average at best. I am a gold Accor Le Club member and I find it extremely frustrating that I have to ask for the benefits that go with this. When I asked for the VIP gift I got given some more... More 

Helpful?
1 Thank JoJa17
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Joja17, We would like to thank you for your comment. We would like to apologize that your stay was not up to your expectations. We are currently under renovation and we do our best to satisfy our customers. Sincerely yours. More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Caen Cote de Nacre is a 3 star hotel located 20 minutes from the beaches of the Allied landings and not far from the Peace Memorial. The hotel offers 126 rooms, a terrace with a garden, a swimming pool and six conference rooms for your meetingsand seminars. This 3 star hotel is equally suited to a business trip or a holiday in Caen with your partner or family. Discover modern and original cuisine at the Novotel Cafe restaurant. Guests also enjoy the convenience of free private parking. ... more   less 

Additional Information about Novotel Caen Cote de Nacre

Address: 155 rue de la Delivrande, 14000 Caen, France
Location: France > Normandy > Basse-Normandie > Calvados > Caen
Price Range: $87 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Caen Cote de Nacre 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Novotel Caen Cote De Nacre Hotel Caen
Caen Novotel
Hotel Style:
#4 Luxury Hotel in Caen
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