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Carlton Hotel

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Carlton Hotel
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59 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Somerset West
Level Contributor
11 reviews
4 of 5 stars Reviewed 3 days ago NEW

The Carlton Hotel has everything you need for a stay in Lille. A 15 minute stroll from the Eurostar station and perfectly placed in the middle of town. You can walk everywhere. Friendly, helpful reception with Julie and Romain (Robin). Robin will be a great loss to the hotel when he moves to Cardiff in October. We wish him well.... More 

Helpful?
Thank Jennie K
Grantham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Carleton for 3 nights. Great location near to main squares in city. Just a 10 d affordminute walk from Eurostar station. Room was spacious and well appointed. Lovely view overlooking square. Staff were very polite and all spoke perfect English. Breakfast was perfect with goo choice of bread and pastries along with cereals, bacon etc. Even had... More 

Helpful?
Thank corkyman56
Preston, United Kingdom
Level Contributor
261 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A friend and I had booked four nights at this hotel via French Travel Service. We had stayed in Lille once before, about 12 years ago, but were based in the old town and we thought this would be a better location. Indeed it was! We were no more than 10 minutes from the Gare de Flandres (the "local" railway... More 

Helpful?
Thank lillibet12309
Chester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked direct which provided us with a very good value deal, had a terrific room overlooking the Lille Opera House square, the staff were as always very friendly and helpful The hotel provides a perfect location to explore Lille, provides a good breakfast, all in all a great hotel!

Helpful?
1 Thank Alan R
Management response:

Dear Mr Alan R, Thank you for your fantastic review of our hotel and of our staff. We are thrilled that you enjoyed your stay with us. We hope to accommodate you again in the future at the Hotel CARLTON of Lille. Warm regards, François HERANVAL, Manager More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Carlton hotel for two nights , we found the hotel to be in a great location just 10-15 mins walk from the Eurostar staion. Room was great , comfy bed , good shower , tea and coffee making facilities in room. Bars and places to eat all around , lots of choice. Would stay here again.

Helpful?
Thank Standbridge
Management response:

Dear Madam, Dear Sir, The team and I were delighted to read your wonderfull comments regarding the Hotel CARLTON of Lille. We are thrilled to see you totally enjoyed our location and our services. We look forward to your next return. All the best, François HERANVAL, Manager. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel has an impressive exterior but the rooms have been nicely updated to a high standard and all have air conditioning. It is perfectly situated in the centre of the city and is easily accessible for all the main sights. We were a family group of 5 adults and the reception staff were wonderfully helpful in every respect, assisting... More 

Helpful?
Thank Barbara W
Management response:

Dear Barbara W, Thank you for such a wonderful review. We are thrilled to see how much you enjoyed your stay at the hotel Carlton and our location in the heart of Lille. We look forward to your next visit soon. Your sincerely, François HERANVAL, Manager. More 

Godalming, United Kingdom
1 review
4 of 5 stars Reviewed July 22, 2016

My mother and I have just returned from spending 2 nights at The Carlton. Our request for a walk-in shower and rooms near each other were met with the rooms being large and clean. The reception staff could not have been more pleasant and helpful, offering advise and finding answers to our many questions. A handrail and somewhere to put... More 

Helpful?
Thank 777nrf
Management response:

Dear Guest, Thank you for your good review. It is great to see you enjoyed your experience with us and all our staff is delighted to read your comments concerning our services. We look forward to your next trip to The Hotel CARLTON of Lille Regards, François HERANVAL, Manager More 

Buckinghamshire
2 reviews
1 of 5 stars Reviewed July 21, 2016 via mobile

We have just left this hotel with our two kids aged after an outrageous exchange with the so called manager who clearly has no concept of customer service, nor has he graduated from charm school. We stayed here two nights and whilst the rooms were fine, in need of a spruce but clean with air conditioning (a plus in this... More 

Helpful?
Thank orchard08
Management response:

Dear Mr ORCHARD, Thank you for your review of our hotel. We are thrilled that you enjoyed your stay with us. Please accept our sincerest apologies regards our services. We have taken your review into consideration on how to improve our guest services and satisfaction. We hope to accommodate you again in the future. Warm regards François HERANVAL, Manager. More 

Nottingham, United Kingdom
Level Contributor
164 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

My wife and I visited with her parents for a night on the way down to Avignon and again on the way back. The hotel is within 10 minutes walking distance of the Eurostar railway station (and nearer to the other station). The central squares of the city, shops and many restaurants are near to the hotel. The reception staff... More 

Helpful?
Thank Peter L
Management response:

Dear Peter, Thank you for your wonderful review. It is great to see you enjoyed your experience with us and our perfect location in the heart of Lille. We look forward to welcome you again. Regards, François HERANVAL, Manager More 

Cheltenham, United Kingdom
Level Contributor
602 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed July 11, 2016

The location of the hotel is perfect, as it is only a short walk from the Eurostar station and in the very centre of Lille. There are many restaurants, cafes and bars nearby. We had a bed and breakfast deal with a nice room and a good continental selection which also included scrambled eggs, bacon & sausage. Very good value.

Helpful?
Thank SarahOB79
Management response:

Dear Sarah, Thank you for your wonderful review. It is great to see you enjoyed your experience with us and you loved our perfect location closed to Eurostar stations, restaurants, cafes, bar, museums... We look forward to your next trip to The Hotel CARLTON Of Lille. Regards, François HERANVAL, Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Its 59 conditioning rooms, decorated in the Louis XV and Louis XVII style, equipped with flat screen, free wireless Web, a mini bar and a marble bathroom combining charm, space and comfort.The hotel proposes an American breakfast served in the room or on a buffet.The staff, available 24/24 will be enjoying guiding you for your entire stay. The hotel possesses a private parking with valet. ... more   less 

Additional Information about Carlton Hotel

Address: 3 rue de Paris, 59026, Lille, France
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range: $108 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel 4*
Number of rooms: 59
Reservation Options:
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Hotel Style:
#18 Luxury Hotel in Lille
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