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Mercure Lille Centre Grand Place

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Mercure Lille Centre Grand Place
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963 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Brussels, Belgium
Reviewed yesterday NEW

The Mercure Lille Centre Grand Place is ideally located for a visit to the Lille opera house, so right in the middle of old Lille. The room was not much bigger than the bed in it, but all you needed was there, including a kettle for tea and coffee. Service friendly and efficient. Decent sized bathroom. All clean and quiet.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank koen_vm1
Rheinfelden, Aargau, Switzerland
Reviewed 1 week ago via mobile

The positive points for this hotel are that it is centrally placed, it is recently refurbished with a nice and modern design, has well working wifi, and offers a great breakfadt buffet. Disadvantages are a small elevator for 2-3 people causing some waiting time and the very small size of the rooms allowing hardly to store the luggage somewhere. However,...

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Helpful?
Thank GerhardCH
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear GerhardCH, Thank you for your comment. Next time, treat yourself to a Privilege room that will offer you a little more space ! See you soon ! Delphine Baudry - General Manager

Kent
Reviewed 2 weeks ago

We visited Lille for New Year arriving on 30.12.16. Booked via Secret Escapes and secured a really super deal. Arrived early to a smiling friendly face on reception and shown to our room despite being 3 hours early! Room 308, great room, small but cosy and overlooking the streets below. We were really impressed with the service and quality of...

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Helpful?
Thank Oibee
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Oibee, Lea thank you for these nice compliments ! We hope to see you soon :-) Delphine Baudry - Generale Manager

Sittingbourne
Reviewed December 17, 2016 via mobile

This hotel is 10 min walk from the Eurostar and less than 2 mins walk to central Lille - location wise you can't find more ideal accommodation Booked via Booking.com for 85 euro - which I think was a great price for what we got and a nice reduction on the rate advertised in Reception of 120 euro The room...

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1Thank Melanie F
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Melanie F, Thank you very much for this wonderful feed back ! Just a clarification : you will never get cheaper than on our website ;-) Sincerly Yours Delphine Baudry -General Manager

Greater London, United Kingdom
Reviewed December 10, 2016

I was on a business trip and stayed here for one night. The room was tiny and the bathroom wasn't particularly clean. The bed was rather hard and not very comfortable. Adjusting the thermostat didn't seem to make any difference to the temperature in the room which remained very hot throughout the night (and I am usually always cold!), so...

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Helpful?
1Thank Mina M
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Mina M, Thank you for your feedback. Next time, don't hesitate to ask us these articles in reception. If we can help you out, we will gladly do it. Sincerly, Delphine Baudry - General Manager

Kent
Reviewed December 6, 2016 via mobile

Travelled to Lille with work friends to the Christmas Market and stayed at the Mercure. If travelling from the Eurostar station get a taxi, it is a quite a long walk and taxis are quite cheap. The hotel is warm and inviting. The staff and helpful and friendly and go out of their way to assist you. The rooms are...

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1Thank Teena2010
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Teena2010, Do you want a room in the year? We can arrange !!! Thank you for this great comment, it's a pleasure for our eyes ! See you soon Delphine Baudry - General Manager

Reviewed December 6, 2016

Location, location, location! But not only location matters when stay in Mercure Lille Centre Grand Place. Amazing staff, clean room, more than decent amenities, very good breakfast (yet, this when compared with other French hotels though). The best point to visit the old city, Opera, Grand Place. Cozy restaurants/bars/street food around (just avoid Buffalo Burger nearby :D)

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1Thank Costin H
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Costin H, Your opinion is amazing !!! Thank you very much for our staff !!! See you very soon ! Delphine Baudry - General Manager

London, United Kingdom
Reviewed December 5, 2016 via mobile

This hotel is very centrally located and a fantastic location for visiting the Christmas markets. Check in was quick & efficient. All the staff were very helpful. The hotel itself is very nicely decorated and our room was very clean with a large balcony. The only negative is the smell of sewage in reception, this seems to be a problem...

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Thank stacey58
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Stacey58, You're right ! Lille was built on marshes, hence the sometimes unpleasant odors throughout the city. Fortunately, it never lasts long ! See you sonn ! Delphine Baudry - General Manager

Dover, United Kingdom
Reviewed December 4, 2016

Fantastic location, short walks to the centre ville, shops, train station and metro. People on here say the rooms are small.... its a town/city centre hotel and typical for France, or indeed other large towns a cities. You don't get a suite for the price of a room. Reception good and staff pleasant. The rooms are clean and comfortable and...

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Helpful?
2Thank RuthKalv
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear RuthKalv, Thanks for your understanding !!! Yes, our hotel has a few small rooms but the staff, the quality of the spaces and the location are so many things that should largely make you forget this little inconvenience ! See you soon, Delphine Baudry - General Manager

Reviewed December 4, 2016 via mobile

Very nice hotel, rooms were especially clean. Melodie in the evening gave exceptional service and very welcoming and friendly. I would hope to stay again but would also like to offer the following feedback: We were accused of making noise in our room at midnight by a knock on the door, only to receive a phone call a while later...

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1Thank Maximus_Walker
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Maximus_Walker, Melody is pleased with your comment, thank you for it ! I will see, with my team for the inconvenience at midnight... Sincerly Yours Delphine Baudry - General Manager

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A charming hundred-year old hotel in the heart of Lille. Near railway stations, the Opera, the Grand Square, the Beaux-Arts museum and the Convention/Exhibition Centre. Bar and meeting facilities. ... more   less 

Additional Information about Mercure Lille Centre Grand Place

Address: 2 boulevard Carnot, 59800, Lille, France
Location: France > Hauts-de-France > Nord > Lille
Price Range: $82 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Centre Grand Place 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Mercure Lille Centre Opera Hotel Lille
Accor Lille Centre Opera
Hotel Style:
#10 Luxury Hotel in Lille
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Lille Centre Grand Place staff and other travelers.
11 questions
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London, England
1 month ago
Little Rock, Arkansas
Durham, United Kingdom
St. Albans, United Kingdom

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Questions? Get answers from Mercure Lille Centre Grand Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had 308 it was quiet and very comfortable. Looks out on the main street into the square. Quiet despite it being NYE too!”
 of 5 bubbles Oibee, 2 weeks ago | Read review
“Rooms looking over the central courtyard and away from the lift and stairs are much quieter.”
 of 5 bubbles 928ChrisW928, Nov 30, 2016 | Read review
“Higher rooms have less noise.”
 of 5 bubbles emilioGNYC, Nov 17, 2016 | Read review
“Rooms on outer of building are best”
 of 5 bubbles ColinI_13, Jul 25, 2016 | Read review
“422 and 522”
 of 5 bubbles PinkTraveller, Jul 14, 2016 | Read review
5 of 5
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