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Urban Hotel & SPA

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Urban Hotel & SPA
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31 Reviews from our TripAdvisor Community

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Showing 3: English reviews
Reviewed September 27, 2016

I know there have been mixed reviews of this hotel but I spent a couple of nights here earlier in the month and enjoyed it. The building itself is very nice and the area, although somewhat down at heel, is clearly up and coming. It's clear that the new owners are working hard to improve the place and the staff...

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Helpful?
Thank Gregory P
Emmanuel T, Gérant at Urban Hotel & SPA, responded to this review

Dear Gregory P Thank you for your review and comments. We opened this week our relaxation area (sauna, hammam, jacuzzi) and we hope to see you soon. Have a good day

Reviewed August 5, 2016

I thought the Hotel itself was very nice. Receptionists very nice and very helpful a real plus for the Hotel.. Room very clean and well kept. Not far from the Euro-star to the UK. Checked our rental car in the day before at the station and used a taxi the rest of the time. We had a Hertz rental car...

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2Thank John J
Emmanuel T, Propriétaire at Urban Hotel & SPA, responded to this review

Dear John J Thank you very much for your opinion. We take it as an encouragement to continue what we started in the last few weeks. We soon finished the renovation of the Spa and the room for breakfast. Feel free to visit us again in a future move to Lille, you will find all other work done. Sincerely

Dublin
Reviewed June 28, 2016 via mobile

Stayed here during Euro2016 and only used the room. Did not have breakfast or any drinks here. The room was very small but looked nice and had a comfortable bed. Ensuite bathroom was nice. Wifi was available but kept having to sign in every few minutes. The bar lounge room looked very nice as was the entrance. The metro is...

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1Thank Glencor
Emmanuel T, Propriétaire at Urban Hotel & SPA, responded to this review

Dear Glencor, Thank you very much for your opinion. During your visit, we were houseowner the hotel for a few days. So we will not have had a great influence on your stay. We have now changed the wireless network to improve it, we renovated the salled breakfast and spa. We look forward to welcoming you on a return pass...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Urban Hotel & SPA

Address: 48 B rue de Valenciennes, 59000, Lille, France (Formerly Hotel and Spa Grand Palais)
Location: France > Hauts-de-France > Nord > Lille
Price Range: $57 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Urban Hotel & SPA 3*
Number of rooms: 40
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Questions & Answers

Here's what travelers have asked, with answers from Urban Hotel & SPA staff and other travelers.
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Questions? Get answers from Urban Hotel & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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