La Cour Des Consuls Hotel&spa Toulouse-mgallery
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About
#10 of 139 hotels in Toulouse
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Bronze level
Situé dans le quartier des Carmes, il est à la fois un hôtel de luxe 5 étoiles et un lieu historique admirablement conservé datant du XVIIIe siècle. A deux pas des bords de Garonne, des musées du Vieux Toulouse et des Grands Augustins, l'hôtel est un havre de paix où s'expriment les siècles passés. L'hôtel abrite 32 chambres dont 6 suites avec un indéniable cachet.
La Cour des Consuls est membre de la collection d'hôtels MGallery Collection, dédiée à tous les amoureux des adresses secrètes, des destinations insolites, des havres cachés.
Au coeur de notre établissement, découvrez le restaurant le Cénacle lors d'un repas gastronomique d'exception signé Clément Convard. Pour prolonger votre expérience, optez pour une parenthèse bien-être dans notre spa Gemology.
Dans l'ambiance Cosy du bar le 46 ou en terrasse quand le soleil est au rendez-vous, dégustez des préparations originales.
Des élegants espaces de réunion et un espace de fitness complètent cette parenthèse de luxe et bien-être.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, French, Spanish, German
Location
46 Rue Des Couteliers, 31000, Toulouse France
Name/address in local language
La Cour Des Consuls Hotel&spa Toulouse-mgallery
Getting there
Great for walkers
Grade: 100 out of 100
100
Blagnac Airport
4.5 mi•
See all flights
Mazamet Airport
42.3 mi•
See all flights
Esquirol
3 min•Toulouse Metro
Rental Cars
286 Restaurants
within 0.3 miles
See what other travelers are saying
- AlbeMUnited States327 contributions#1 hotel in Toulouse in my opinion!We spent 6 nights at La Cour des Consuls at the end of December and we were so glad we chose this hotel for our trip to Toulouse. Check-in was fast and to my surprise we were upgraded to a Deluxe Room. We were given a tour of the hotel by Sebu (sorry if I misspelled the name) who also took our luggage to our room and also gave us great recommendations on things to do. We stayed in room 144 which is a corner room located in the forth floor. It was very big, extremely quiet, very comfortable bed, and very clean. The only thing is the floor gets very wet while showering and may become slippery. I’d also suggest to the hotel management to have better lighting in the bathroom for us ladies who need it when applying makeup. We had breakfast every day at the hotel and it was excellent with a big variety. We suggest not going too late for breakfast as they start putting the foods away closer to breakfast end time. Special thanks to Cecilia who went above and beyond finding us a car rental place when our trains were cancelled to Albi due to the strike. We had lunch and brunch on two of the days we were there at their Michelin Star restaurant Le Cenacle which will be a separate review and went to the bar a couple of times as well. The hotel is approximately a 20 minutes ride from and to the airport by taxi and is also within walking distance of great restaurants and the major tourist attractions. What made this stay so great was the excellent service we received from everyone. I would definitely stay there again if I’m back to Toulouse and I recommend La Cour des Consuls without hesitation.Dear 718roseb, What a great pleasure to read your amazing review regarding your stay at La Cour des Consuls Hôtel & Spa***** It is an honor for all our team to be the 1st hotel in Toulouse in your heart! We are glad to had reach all your expectation in matter of room choice, service provided and restauration. Our guiding philosophy is to make of all stay an amazing experience. It will be a great pleasure to welcome you again for your next stay in Toulouse. With kind regards,Written January 19, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: December 2019Written January 10, 2020
- Jay G10 contributionsThe best hotel in the cityGreat hotel. The rooms are very spacious and the bathrooms are big with bathtubs and the cleaning it’s always perfect. The hotel has a small spa but good for charging energy after a nice day around Toulouse. The restaurant is ok. The staff is very friendly specially the door man which vey detail focus and always super nice.Date of stay: August 2021Traveled as a coupleWritten August 14, 2021
- butterflydiva7Wexford, Ireland290 contributionsFantastic hotel in walking distance of everywhereThis hotel is fantastic, from the rooms to the staff Rooms spotless and big as was the adjoining bathroom Plenty of toiliteries supplied and bottled water is complementarity Staff are so helpful and friendly. Bar staff were delightful and very proficient in cocktail making. If retuning we will definitely stay here againDate of stay: November 2022Traveled as a coupleWritten November 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The hotel and staff were decent. In fact the two guys running the bar were great. However the hard product needs some attention. It was not possible to use the shower without flooding the bathroom floor which meant the towels were needed to catch the water leaving them soaking. The in-room phones didn’t work which meant I had to go down to the front desk to request an iron and ironing board. They arrived promptly. However we then discovered the base of the iron (not the hot plate the part it stands on) was cracked and so the water leaked everywhere. On check-out the person at the front desk was busy on the phone taking the details of a reservation while there were two people is the back office sat doing very little. The front desk person apologised for the wait. Everything described shouldn’t happen at a hotel like this. However these issues aside we had a relatively good stay. The hotel is in a good location and the guest interfacing staff make up for the shortcomings of the hotel. Would I stay here again, I’m not sure.…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lamia Salah, General Manager at La Cour Des Consuls Hotel&spa Toulouse-mgallery
Responded yesterday
Dear guest, I thank you for taking the time to share your experience following your stay at La Cour des Consuls Hotel & Spa. I am delighted to know that you enjoyed the service at the bar and will not fail to pass on your compliments to our bartenders. However, I am sorry to know that you encountered certain inconveniences during your stay, particularly regarding the room. We do everything we can during your stay in our hotel to make it as pleasant as possible. We are sorry that technical inconveniences were not reported during your stay as we would have remedied them immediately. Rest assured that our teams do everything they can to ensure maximum comfort. I will absolutely not fail to raise awareness among my teams in order to prevent any inconvenience. We hope to have the opportunity to welcome you again very soon so that we can regain your confidence. Best regards, Lamia Salah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel tucked in downtown Toulouse. Staff is professional, courteous and attentive. Rooms are great and spacious, bathrooms are even nicer. Modern, spacious and very well maintained. It is a hidden gem with a Michelin star restaurant. Bar is wonderful. Hotel is great for anyone who wants discretion, quiet and quality stay.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice hotel in a mansion very well located with a lot of charm; feeling like in a house. Good level of service. Breakfast of good quality. One star Michelin restaurant. Only drawback is the shower which is not well protected by windows.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthieu Dellac, General Manager at La Cour Des Consuls Hotel&spa Toulouse-mgallery
Responded Mar 27, 2023
Hello, Thank you very much for your feedback, We are glad to see that you spent an good stay with us and like the charm of the hotel. Our team strive continuously to improve the quality of our services. We took note of your problem encountered concerning the shower and we already fixed it Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel in the heart of the city. Very comfortable room ,spacious and not too noisy from the street outside. Comfortable bed and large bathroom all very clean .Staff very friendly and helpful
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Matthieu Dellac, General Manager at La Cour Des Consuls Hotel&spa Toulouse-mgallery
Responded Mar 20, 2023
Hello, Thank you very much for your feedback, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another magnifique journey with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is fantastic, from the rooms to the staff Rooms spotless and big as was the adjoining bathroom Plenty of toiliteries supplied and bottled water is complementarity Staff are so helpful and friendly. Bar staff were delightful and very proficient in cocktail making. If retuning we will definitely stay here again
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Beautiful building with spacious quiet rooms and comfortable beds. The restaurant is outstanding. Service was ok and friendly. Housekeeping has room for improvement… The rooms could definitely do with an update.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a mixed experience with our 2 night stay at this Accor property. We’re greatly impacted by initial impressions and that’s why the reception staff are so important as they set the tone for the property. We arrived after driving 2.5 hours from the country and were greeted with indifference and what felt almost as being intruders. The ‘open suitcase’ that the receptionist sits behind is perhaps one of the most uninviting ‘desk’s we’ve ever experienced and we would encourage the hotel with abandoning it post haste. We were ushered off to our room, one of the best in the hotel, fortunately escorted by another staff member who had greater warmth and kindness. We had booked a 3-room ‘suite’ with terrace and it was lovely. The terrace was perhaps too dark but the living area was a good size and we made good use of it. We received a welcome note from the General Manager, which was on the bed when we arrived. It welcomed us and congratulated my wife on her birthday as we were there to celebrate it. The note mentioned some special chocolates as a gift. Unfortunately, there were no chocolates. On going out for the night, we gave the note to the receptionist, who appeared stumped by it and was unsure how to respond. A prompt apology and I’ll get it fixed ASAP were likely appropriate under the circumstances but nothing came. When we returned to our room that night, still no ‘special chocolates’. Oh well, not to worry. We did receive turn down service, which I wasn’t expecting, and there were 2 small 3-packs of chocolate-coated almonds by our beds. Interestingly, there was no turn down service on the second night. We ate at the restaurant for breakfast both days as it came with our room. A good selection of options were available. Once again, service was a little mixed. On checking out we were delighted to meet a young lady on reception who had a wonderful manner, good humour and a tremendous northern-English accent to her French one. I so wish we had met this lady on our arrival as it probably would have changed our overall experience. In addition, we had a great car waiting to transfer us to the airport which we very much appreciated, having expected a taxi when we requested it the night before. Overall, mixed experience. I expect the hotel may be struggling with staffing like all service industries at present and perhaps we simply encountered inexperienced staff.…
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: The hotel is hidden down a narrow one-way road and for people new to the area may be challenging...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We are currently staying at room 124 The room is worn out and not orderly cleaned. Dirty corners, hair on the floor etc. See pics. We mentioned right away. The only reaction at the front desk (16:15) was that today they are fully booked and that they may be able to move us to another room tomorrow. Is that appropriate for a 5 star hotel?
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The location is very great and the crew really friendly and helpful. The Hotel seams on a first glimps very nice but should be maintained better. At the bar, the seats are damaged. In the room the carped had a lot of colour damages. The shower was not very well repaired and after showering, the floor was wet.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthieu Dellac, General Manager at La Cour Des Consuls Hotel&spa Toulouse-mgallery
Responded Jul 27, 2022
Dear Benjamin, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At La Cour Des Consuls, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing concerning the state of the furnitures. Moreover, our technicians has already fixed the shower issue and we planned to update some furnitures in the hotel. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is exceptionally nice and helpful (and they always picked up the phone), but the concept is not customer friendly. For example, you do not get the WiFi password on paper (or wherever), but there is a long way to detect it. You have to find in your room a QR code. Then you need another source of the Internet to open the QR code. There you can search for the code for the Internet! Highly inconvenient! Switching on/off one selected lamp is not possible, because there is one switch for almost all lights in the room (inconvenient). No night light in the bathroom, which I think can be expected in a 5* hotel. The minibar has a very limited choice. No snacks except nuts in chocolate. No wine. No price list (maybe if you go through the QR code procedure again you could find it). There was a Nespresso coffee maker and a kettle in the room, which was nice. Two big bottles of water - complimentary. The room had windows facing the inside of the hotel backyard. This had live music which was unbearably loud. With closed windows impossible to work and with opened windows an audio strength that I could imagine in a rock concert! The bed - comfortable. Furniture - very minimalistic. Electrical outlets - inconvenient and very limited number. One needs to crawl under the table to use the electrical outlets. No USB outlets. Breakfast was OK. I was very surprised that staying in the room until 3 PM would cost almost 400 Euro! Location is good.…
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: Avoid windows facing the backyard.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$234 - $329 (Based on Average Rates for a Standard Room)
LOCATION
FranceOccitanieHaute-GaronneToulouseFilatiers
NUMBER OF ROOMS
32
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Claim Your ListingLA COUR DES CONSULS HOTEL&SPA TOULOUSE-MGALLERY - Updated 2023 Prices & Reviews (France)
Frequently Asked Questions about La Cour Des Consuls Hotel&spa Toulouse-mgallery
Which popular attractions are close to La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Nearby attractions include First Clue Escape Game (0.05 miles), Church of Les Jacobins (0.3 miles), and Fondation Bemberg (0.06 miles).
What are some of the property amenities at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Yes, valet parking is available to guests.
What are some restaurants close to La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Conveniently located restaurants include Curry Cafe, Le Restaurant, and BOCA DOS - Tapas españolas.
Are there opportunities to exercise at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is La Cour Des Consuls Hotel&spa Toulouse-mgallery located near the city center?
Yes, it is 0.3 miles away from the center of Toulouse.
Are any cleaning services offered at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Cour Des Consuls Hotel&spa Toulouse-mgallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does La Cour Des Consuls Hotel&spa Toulouse-mgallery offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.