We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 130 hotels in Toulouse

Grand Hotel d'Orleans

248 reviews
Save
Traveler (54)
Room & Suite (33)
Dining (4)
Overview
  • Excellent29%
  • Very good40%
  • Average17%
  • Poor9%
  • Terrible5%
Travelers talk about
“train station”(13 reviews)
“free wifi”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (248)Write a Review
Filter reviews
55 results
Traveler rating
13
20
12
5
5
Traveler type
Time of year
LanguageEnglish
More languages
13
20
12
5
5
Show reviews that mention
All reviewstrain stationfree wifiperfect locationcroissantsslippersrazoreurosmezzaninecityroomyelevatorfrancerenovationhairdryer
FilterEnglish
Updating list...
1 - 5 of 55 reviews
Reviewed July 17, 2017

The value for money is not acceptable. Room small, poor and not so clean. It is not acceptable the over price of 15€ for a "less than normal" breackfast and 15€ / nigth for the parking which is in a semi-destroyed courtyard with garbage and...More

Thank massarch
Response from GHO31, Gérant at Grand Hotel d'OrleansResponded July 24, 2017

Dear massarch, We thank you for taking the time to write a review on booking following your last visit at the Grand Hotel d’Orléans. Please accept my sincere apologies for the failures you encountered upon breakfast. I reviewed your note with the manager to understand...More

Reviewed July 10, 2017

Perhaps this review could have been a 3-star, except they didn't tell us that the roads around the hotel were under major construction. If you're thinking about staying there this year (2017), call first, particularly if you are driving or taking an Uber/taxi. Major mess!...More

Thank Fernando C
Response from GHO31, Gérant at Grand Hotel d'OrleansResponded July 24, 2017

Dear Fernando C, Thank you for taking the time to share with us your feelings regarding your stay with us. Please accept my sincerest apologies for the experience we provided you. It is true that some major road construction is ongoing in Toulouse: street lighting,...More

Reviewed June 18, 2017 via mobile

The staff are friendly enough. The location is rough and dirty, and quite a walk to the sights. Now for the hotel: old, tired and very basic. Towels were almost thread bare and whilst the rooms have air-conditions, the main vertical alcove is not condition...More

Thank mitchy_11
Response from GHO31, Propriétaire at Grand Hotel d'OrleansResponded June 20, 2017

Dear Mitchy_11 This is not very nice to us, but we take your comments and will do everything to improve these points. Indeed, our hotel is in the 1850's with its history, defects and qualities, which apparently do not correspond to you, do not hesitate...More

Reviewed May 30, 2017

This hotel is very old. Rooms are quite large, but need a lot of renovation (at least our room). Staff is nice. WI-FI is very slow. Breakfast is OK. And area is not good, very noisy. Try to find another hotel in Toulouse.More

Thank Mark D
Response from GHO31, Gérant at Grand Hotel d'OrleansResponded June 1, 2017

Dear Mark D, Thank you for your comment following your stay. Our hotel was built in 1856, and it's one of the oldest of the city ! It has, indeed, its advantages and disadvantages. Do not hesitate to tell us in which room you stayed?...More

Reviewed April 26, 2017

I am generous with my stars ; in this case it is most deserving.Granted I arrived at Toulouse Matabiau station on Easter Sunday 2017 at 10 pm, with a most distraught and stressed travel companion ; and signs of 'tren Complet' everywhere ; in the...More

2  Thank CharmainPage
Response from GHO31, Gérant at Grand Hotel d'OrleansResponded May 8, 2017

Dear, Thank you very much for this very nice comment about your stay ! You described perfectly our hotel, and we are so glad that you enjoyed your stay among us ! We would be happy to welcome you again for your next stay in...More

View more reviews
PreviousNext
12345611
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$69 - $490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Toulouse
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$69 - $490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Toulouse
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (54)
Room & Suite (33)
Dining (4)
Hotel & Grounds (67)
Bathroom (12)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Get quick answers from Grand Hotel d'Orleans staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"If you are driving or taking taxis, make sure construction around the hotel is finished."
Read review
"ask for room #105 = quiet, peaceful first floor, lovely decor, great mattresses on twin beds"
Read review
"don't steal those amazing mugs"
Read review
"I suggest 2nd floor (3rd for Americans) for the view of the interior from the mezzanine."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite