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8 rue Romiguieres on Capitole place, 31000, Toulouse France
3 people are viewing this hotel
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Traveler (376)
360
Panoramas (17)
Room & Suite (217)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#10 of 138 hotels in Toulouse
Location
4.8
Cleanliness
4.5
Service
4.3
Value
4.0
Travelers' Choice
Legendary Hotel from the 30's, LE GRAND BALCON re opened in its historical location in the center of Toulouse, Place du Capitole. Real embodiment of the french airmail history and its famous pilots, such as Saint Exupery, Mermoz, and Guillaumet. The design associates luxury and charm in a poetic yet modern signature evocating the dreams and the freedom of these pioneer pilots.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Concierge
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
416Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
1229Reviews9Q+A78Room tips
Traveler rating
  • 644
  • 432
  • 99
  • 27
  • 27
Time of year
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Popular mentions
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Most Recent
Miranda R wrote a review Jun 25
Sunshine Coast, Australia102 contributions1 helpful vote
My husband and I checked in together and the following day I tested positive for Covid. I advised Reception immediately and we took separate rooms. . My husband had to travel on and I was by myself in a foreign country treated like a leper. The room phone did not work most of my 7 day stay. wifi reception was appalling. And I had to ask the cleaner for clean towels as they didn't think to give me any for days! I had to ask Jorge/reception to help me get some food in one night as I couldn’t order a delivery online without wifi. He helped. Other than that, no one asked how I was or how they could help till the day they told me my initial booking was over and I had to leave - in the middle of my covid isolation. They gave my room to someone else immediately. I was on the street in the rain with my suitcases. I wrote to the manager twice during my stay - no decency to reply. I would not treat my dog like that. You are an occupant not a human.
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Date of stay: June 2022Trip type: Traveled as a couple
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Capetonian14 wrote a review Jun 25
Cape Town Central, South Africa161 contributions96 helpful votes
Central yet quiet, this is a competent hotel with lovely helpful staff. The room we had (410) had no view but was reasonably spacious and nicely designed. (Unfortunately, they experienced some internet issues and this was really the big downside. They also could upgrade and expand fresh fruit selection.) But all else is good with free coffee, teas and sweets, and some pastries and lovely water available in the lobby at all hours!
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Review collected in partnership with this hotel
Date of stay: June 2022
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Susan M wrote a review Jun 22
Sydney, Australia39 contributions32 helpful votes
The hotel was lovely and staff were helpful and courteous. Location superb. Rooms fitted out well, clean, bedding good and breakfast was plentiful and good quality. Would definitely recommend this hotel for your stay in the Pink City.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 5 days ago
Dear Susan M, Thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay especially thanks to the location of the hotel ideally located ideally located close to the Capitole square, the comfort and the cleanliness of your room, the professionalism of our staff as well as the quality of our breakfast. Our team works every day to make you spend a unique moment and what a pleasure to know that it is successful! I will be happy to welcome you back so that you can once again enjoy your stay with us. Kinds regards,
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Caramello wrote a review Jun 19
Ireland’s Ancient East, Ireland7 contributions3 helpful votes
Great location in the centre of the city, yet very quiet room. Pristine, very comfortable. Staff excellent, l forgot an item in my room, returning several hours later to retrieve it - they went out of their way to be helpful. The housekeeper had found my belonging & it was waiting for me at reception, I was very impressed by their honesty.
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Date of stay: May 2022
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 5 days ago
Dear Caramello, Thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay especially thanks to the location of the hotel ideally located at the heart of the city of Toulouse, the comfort of your room as well as the professionalism of our staff. I will not fail to share your opinion with our team that works every day to offer you the best quality of service. I will be happy to welcome you back so that you can once again enjoy your stay with us. Kinds regards,
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Kalia L wrote a review Jun 17
Nicosia, Cyprus3 contributions
Very welcoming, attentive and polite staff, spotless clean, quiet and comfortable rooms in the heart of Toulouse.The only suggestion I have to make for the future if possible, is for check in hours earlier than 15:00 and later than 11:00 a.m check out . 15:00-11:00 is not a full day yet with the high price you pay you should at least have a 24 hrs accommodation.Despise this I had a lovely experience at this historic hotel! Thank you!
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 5 days ago
Dear Kalia L, I would like to thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay with us especially thanks to the location of the hotel ideally located in the heart of the city of Toulouse, as well as the professionalism of our staff. That’s a pleasure to read that you enjoyed our unique atmosphere, linking the history of L’Aéropostale from the 1930s with comfort and modernity. As for the ckeck in check out hours, please note that it is of common use to leave some hours for the housekeeping to clean up the room. Our team works every day to make you spend a unique moment and what a pleasure to know that it is successful! I hope to see you soon at the Grand Balcon. Kinds Regards,
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fromsfca wrote a review Jun 11
San Francisco56 contributions70 helpful votes
The front desk young staff was lovely but gave us the wrong information a couple of times. Hotel lobby very small but nice enough. We were a little put off by the elevator and the very dark and black walls in the halls, but the rooms were nice, clean and well appointed. Nice shower with clear wall between shower and bedroom, which could be curtained and had a St Exupery quote on it. We learned later from a friend that the hotel is famous because St. Exupery supposedly stayed there with his pilot buddies. It would have been nice to know when we were there. If in Toulouse, would I stay there again? Probably, but I would not count on the front desk staff for help as I might at other properties. They were very nice and friendly and tried to be helpful, but as a result, gave us easy answers rather than true ones.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 1 week ago
Dear Fromsfca, Thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay with us especially thanks to the location of the hotel, ideally located at the heart of the city of Toulouse as well as the cleanliness of your room. However, we are sorry to read that the service of our staff received during your stay did not live up to your expectations. Please accept our sincerest apologies. Making our guests' stay unforgettable is a priority and we generally have very good feedback on the quality of service offered by our team. That's why we'll be sure to report your comments to our team. I remain convinced that our establishment is a place of quality, I will be delighted to welcome you very soon so that you can appreciate all its charms. Do not hesitate to contact me personally for a possible next reservation. Kind regards,
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Adrianne wrote a review Jun 11
London, United Kingdom1 contribution
The greeting from the staff was really friendly and professional. The room was really clean and spacious, also the bed was very comfortable. The hotel is in a really good location !! Excellent for a weekend trip..
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 1 week ago
Dear Adriannew302022, Thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay especially thanks to the location of the hotel ideally located at the heart of the city of Toulouse, the comfort and the cleanliness of your room as well as the professionalism of our staff. I will not fail to share your opinion with our team that works every day to offer you the best quality of service. We will be happy to welcome you back so that you can once again enjoy your stay with us. Kinds regards,
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Gornie wrote a review May 2022
Washington DC, District of Columbia172 contributions83 helpful votes
This is a renovated hotel in a modern style. It has a great location, just off the plaza of the Capitole. So it's a very short walk to a lot of lovely outdoor cafes and the Capitole itself, but the hotel is relatively quiet, and there are virtually no cars, it being in a restricted area where only taxis and cars dropping off residents may go. The hotel rooms are relatively small, although adequate; if you require a large room you should check with the hotel before booking. Our room rate included breakfast, which was quite sumptuous, and included cheeses, smoked salmon, a variety of breads and pastries, and omelets made to order. The staff was very nice and attentive.
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Date of stay: May 2022
Value
Service
Sleep Quality
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 3 weeks ago
Dear Gornie, I would like to thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay especially thanks to the location of the hotel ideally located at the heart of the city of Toulouse, the comfort of your room, the quality breakfast that we offer as well as the professionalism of our staff. I will not fail to share your opinion with our team that works every day to offer you the best quality of service. We hope to have the honor to welcome you again in our hotel. Kinds Regards,
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Gary R wrote a review May 2022
Telluride, Colorado73 contributions21 helpful votes
The Gran Balcon could not be better located. Steps from the main square where all the action is. Very attentive staff. Clean and a great value. I would recommend this hotel to all. If you are driving in it can be tricky as the hotel is located on a pedestrian street. Cars allowed only for pickup and drop off. Navigating the crowded street was a bit nerve wracking !
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Date of stay: May 2022Trip type: Traveled with family
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Response from Khair OKDA, Directeur général at Le Grand Balcon
Responded 3 weeks ago
Dear Gary R, I would like to thank you for taking the time to share your experience at the Grand Balcon Hotel. It is very pleasant to read that you enjoyed your stay especially thanks to the location of the hotel ideally located at the heart of the city of Toulouse as well as the professionalism of our staff. I will not fail to share your opinion with our team that works every day to offer you the best quality of service. We hope to have the honor to welcome you again in our hotel. Kinds Regards,
Read more
barrynickelsberg2022 wrote a review May 2022
1 contribution
Perfect location. Super friendly staff. Quiet rooms. Spotless. Treated more like honored guests than just another customer. Breakfast is substantial, varied and reasonably priced. I will stay again and recommend without hesi.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled on business
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PRICE RANGE
$117 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le grand balcon toulouse
LOCATION
FranceOccitanieHaute-GaronneToulouseSaint Rome
NUMBER OF ROOMS
47
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Frequently Asked Questions about Le Grand Balcon
Which popular attractions are close to Le Grand Balcon?
Nearby attractions include Basilique Saint-Sernin (0.3 miles), Church of Les Jacobins (0.1 miles), and Les Tricheurs - Board Game Pub (0.3 miles).
What are some of the property amenities at Le Grand Balcon?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Le Grand Balcon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Grand Balcon?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Le Grand Balcon?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Le Grand Balcon?
Conveniently located restaurants include Curry Cafe, Oh la vache, and Le Restaurant.
Is Le Grand Balcon located near the city center?
Yes, it is 0.06 miles away from the center of Toulouse.
Are any cleaning services offered at Le Grand Balcon?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Grand Balcon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Le Grand Balcon?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Le Grand Balcon?
Many travelers enjoy visiting Church of Les Jacobins (0.1 miles), Espace EDF Bazacle (0.5 miles), and Place Saint-Georges (0.3 miles).