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Novotel Toulouse Centre Wilson

Traveler (461)
Room & Suite (195)
Dining (16)
Certificate of Excellence

About

#29 of 133 hotels in Toulouse
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located

Location

Full view
100Great for walkers
Grade: 100 out of 100
400Restaurantswithin 0.3 miles
68Attractionswithin 0.3 miles
1,593Reviews
18Q+A
84Room tips
Traveler rating
  • 618
  • 731
  • 161
  • 51
  • 32
Time of year
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Popular mentions
I would not recommend this place to anyone. From customer service at check-in, breakfast, to the actual facility, everything was just terrible. The room was not clean nor was the washroom (hair on the floor). The staff is not knowledgeable about basic tourist queries such as
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There are a few things I expect from a four stars hotel. First of all...windows that open! Al least a little! Then I expect that if on the site there is specified an existing parking... one must exist! Arriving there, we had the surprise that the parking was a public
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Review collected in partnership with Accorhotels.com
Response from P_MADUENO, Responsable relations clients at Novotel Toulouse Centre Wilson
Responded 1 week ago
Cher client Nous vous remercions de votre visite et de vos commentaires sur le site Notre publicité hôtel indique parking public à proximité et jamais parking de l’hôtel mais peut être difficile à lire Nous espérons avoir la possibilité de vous recevoir à nouveau lors d'un prochain voyage sur Toulouse Sincères salutations Pablo Madueno
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We were in 416 and our conf said 2 flat screen TVs, which suggests that a normal suite has a separate lounge room from bedroom. The toilet was by the front door - a long way from the bed at night, and a long way from the bathroom for washing hands. A dimmable light in the
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When you check in to this hotel, you are required to authorize a deposit on your credit card for an amount of EUR 180. That's not unusual. What is unusual that they appear to intend to keep this deposit for as long as they can. Currently that is almost a month after checking
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Response from P_MADUENO, Responsable relations clients at Novotel Toulouse Centre Wilson
Responded 1 week ago
Cher client Nous vous remercions de votre visite et des vos commentaires sur le site Nous sommes vraiments désolés de votre problème de deposit Nous vous demandons de vous adresser a notre service de réception pour vérifier et en suite à votre banque pour bien débloquer dans votre compte , nous faisons le nécessaire le jour de votre départ Dans l'attente de vous recevoir à nouveau Sincères salutations Pablo Madueno
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Overall excellent hotel. Location could not be more perfect for somebody looking for a city break in Toulouse. The room was immaculate. The bathroom was very modern and the shower was powerful. The bed was comfortable and the television is a good size. The reception area is
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Response from P_MADUENO, Responsable relations clients at Novotel Toulouse Centre Wilson
Responded 1 week ago
Cher client Nous vous remercions de votre visite et des vos commentaires sur le site Nous s sommes heureux de voir que vous avez aimé nos prestations dans nos différents services net nous attendons pouvoir vous recevoir à nouveau dans une prochaine fois Sincères salutations Pablo Madueno
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PRICE RANGE
$93 - $191 (Based on Average Rates for a Standard Room)
LOCATION
FranceOccitanieHaute-GaronneToulouseWilson
NUMBER OF ROOMS
133
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