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BEST WESTERN Hotel Athenee by HappyCulture

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#13 of 131 Hotels in Toulouse
Certificate of Excellence
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BEST WESTERN Hotel Athenee by HappyCulture
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672 Reviews from our TripAdvisor Community

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Showing 163: English reviews
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

The best thing about the hotel Athenee in Toulouse is the staff. From the receptionist who offered us a change of room having judged that the trip to the 7th floor would be difficult for us, to the waitress in the breakfast buffet, they were all great. The hotel itself is fine, not spectacular but clean, comfortable with good beds... More 

Helpful?
Thank Pammie60
Brighton, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at the Best Western Hotel Athenee whilst on a bike trip along the Canal du deux mers. Our room was clean and comfortable and had everything we wanted and needed. The hotel is very central and close to lots of good restaurants. The best thing about the hotel was the extremely helpful reception staff. Nothing was... More 

Helpful?
Thank BrightonCyclist
Ljubljana, Slovenia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2016

I reserved and paid this hotel by Galahotels. They offered quite good price and they are publishing,that all rooms are with mini bar or fridge. But Standard rooms are actually not, just the Comfort ones, which is unusual for 4-star hotel. I've never been in the 4-star hotel (Standard or Comfort room) without mini bar or fridge. I explained it... More 

Review collected in partnership with Galahotels.com

Helpful?
Thank Vladimir F
Brisbane, Australia
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2016

Stayed here for two nights in May. About ten minute walk from Capitole. Many restaurants and bakeries within a five to ten minute walk of the hotel. Although the room was on the small size it was comfortable and clean. We took advantage of the onsite parking – at €10 per night. A good 3* hotel. Staff very helpful.

Helpful?
Thank melanie823
BestWesternAthenee, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review

Hi Melanie, Thanx for your good words about our hotel ! We're pleased to hear that your stay with us at Best Western Athénée was delightful and you appreciated rooms and location : our staff is always here and pleased to help you, and our reception is open 24h/24 ! We hope you appreciated our HappyTime everynight between 6pm and... More 

Ghent, Belgium
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 2, 2016

This Best Western is not the nicest nor the most modern I've been too. We had a room on the 5th floor. We had a room situated near the elevator and we could hear people talking in the corridor and going to there rooms all the time. The room was spacious, but the furniture, the fridge and the bathroom were... More 

Helpful?
Thank Lijger
1 review
5 of 5 stars Reviewed May 23, 2016

Clean, tidy room, no fridge but coffee and tea service and a bottle of water are offered. Appreciated the offered aperitif. Breakfast was generous. Location is quite central. Very nice and helpful staff.

Helpful?
Thank Lisa H
BestWesternAthenee, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review

Dear Client, Thanks for your review and your good words about our personnel and our hotel : we're always pleased when you are so enthousiastic about it ! It's a pleasure to hear that you could enjoy all services Best Western Athénée provide you : our Nespresso Coffe Machine, HappyTime with an aperitif everynight between 18h and 20h, we also... More 

Bordeaux
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed May 9, 2016

This is the worst Best Western hotel I've stayed in. It is surprising that it has 4 stars. I would give it 2. As soon as we entered our room, we were not pleased. It smelled like old tobacco even though it was an no smoking room. The carpet had crumbs on it as well as nail clippings. Gross! We... More 

Helpful?
Thank BordeauxPeanut
BestWesternAthenee, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review

Dearest Madam, Sir, First, we would like to thank you for choosing our hotel. We would like to extend our apologies regarding the cleanliness of the room that was given to you. Though our hotel is small, we are mostly praised by the cleanliness of our rooms and we are proud about it. We will make sure that this incident... More 

Canton of Bern, Switzerland
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 20, 2016

The location is great. It is only 200m from the airport-shuttle bus-stop (Jeanne d'arc) and 10 min walking to Place du Capitole. The hotel provides a tourist city map. We had a classic double room which was clean and well-equipped. The hotel is neither very big nor the newest nor most modern but it is very charming with a lot... More 

Helpful?
Thank Sourly
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review

Dear Sourly, Thank you so much for your recommendation and for taking the time to review us. All the team and myself are delighted to read that you enjoyed your stay with us. For your next trip to Toulouse, do not hesitate to book directly on our official website. We put all our latest special deals and last availability. We... More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 21, 2016

For a central location in Toulouse, the Best Western Hotel Athenee is located within walking distance of most of the town's major tourist attractions. Located just down the street from the Jeanne d' Arc metro and bus stations, this hotel is easily accessible from mass transit, with less than a five minute walk down Rue Matabiau. The hotel staff are... More 

Helpful?
1 Thank Donnah96
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review

Dear Donnah, Thank you so much for your review! So complete and pretty useful for our future travelers. We are very glad that you enjoyed your stay with us and hope to welcoming you again to Toulouse. Kind regards More 

UK
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed January 21, 2016

Three mintues walk from the metro, a friendly welcome in many different languages. The rooms are a great size, comfortable and sound proof. The breakfast is copious and coffee is served with a smile. In the evenings you have a free apperitif where you are able to taste regional products and chat with other guests on comfortable sofas. Free tea... More 

Helpful?
Thank Kaeru30
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review

Dear Kaeru, Thank you very much for taking the time to review us. It is a pleasure to see you returning and to read that you enjoy our services. The regional aperitif is indeed very much appreciated and create a very nice atmosphere in the lobby. It is served from 6pm to 8pm everyday. We also have 16 parking space... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Best Western Hotel Athenee, beautiful charming hotel located in the city center of Toulouse. The best quality / price ratio for your stay in Toulouse. A few steps from the cultural and business center, the hotel is 400m from the Capitol. Every day, discover our HappyTime "Regional Aperitif" from 6pm to 8pm, you are our guests ! ... more   less 

Additional Information about BEST WESTERN Hotel Athenee by HappyCulture

Address: 13 B rue Matabiau, 31000, Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Price Range: $78 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Athenee by HappyCulture 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Best Western Toulouse
Best Western Athenee
Toulouse Best Western
Hotel Style:
#9 Luxury Hotel in Toulouse
#10 Family Hotel in Toulouse
#14 Romantic Hotel in Toulouse
#15 Business Hotel in Toulouse
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