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Crowne Plaza Toulouse

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#15 of 130 Hotels in Toulouse
Certificate of Excellence
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Crowne Plaza Toulouse
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751 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Very good hotel, situated right in the heart of Toulouse. Well worth staying at the Crowne Plaza hotel not just for business trips but for a city break. All rooms are clean and comfortable. All Hotel staff are very helpful.

Helpful?
Thank Phil A
Sydney, Australia
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The location of the Crowne Plaza right on the Place du Capitole makes it the perfect base for exploring the wonderful city of Toulouse. The hotel itself has nice rooms and the staff were very helpful. I was on the top floor in Rm 423 overlooking the square and recommend you ask for such a room as the view and... More 

Helpful?
Thank Ozfemale
Brisbane, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff have been pleasant, the location great, the facilities and room clean and the bed is very comfortable. However this hotel for the price you pay needs some love and attention. The carpets need changing, the walls need a fresh coat of paint. Dirty 'Room service food trays' should not be left in the hallways for patrons to walk... More 

Helpful?
Thank Gemmimah
Warrenpoint, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located approx. 20 minute walk from where the airport tram ends and a very short walk to bars and restaurants. The hotel is nicely decorated and the staff are pleasant and helpful. Breakfast is nothing to shout about but there is plenty of options. One night we returned from dinner to find the bar closed because there were no customers... More 

Helpful?
Thank Alfredio
hawaii
Level Contributor
66 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Excellent location however extremely old hotel that smells with incredibly small rooms outdated bathrooms. Absolutely definitely not one of the nicer Crowne Plaza so I stayed in. For a short stay in the center of town walking distance to everything is perfect other than that she's one of the newer Ibis hotels. I'm Ambassador Platinum but I always choose Starwood... More 

Helpful?
Thank Eric M
Mississauga, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on the first floor and were very satisfied. Room and hallways are a little dated but clean. Staff are very friendly and parking was quick and responsive. We were checked in in no time and connected to the free wifi. Parking is expensive but your choices are limited. You are literally walking distance from the central square and... More 

Helpful?
Thank Alan M
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Alan, thank you for your review. Everyone here is so pleased to receive this comment and we are particularly happy to read that you liked our central location. We hope we get the chance to welcoming you again soon. More 

Southampton, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideally placed and good value (although in need of some renovation). Lovely helpful staff and nice rooms. Parking is expensive locally if you are driving, Good and comfortable and worth a treat if you are staying here! Restaurant wasnt bad either!

Helpful?
Thank Tim S
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Tim, thank you for your comment. I am delighted to learn that your stay with us was a success and hope to welcome you very soon. More 

Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When I checked in they were sure to thank me for my loyalty but tell me that because I had booked a particular rate code that I had 2 beds - not what i had requested. Rooms are reasonably sized but nothing to write home about. The room is pleasant enough but the instant coffee is automatically a loss of... More 

Helpful?
Thank Cristene
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Cristene, thank you for your complete feedback and for taking the time to tell us about your experience in Toulouse. Please accept our sincerest apologies for the disturbances you have experienced in the morning for your taxi. We hope to welcome you back with us very soon. More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Super well situated. In middle of Toulouse.Valet parking is efficient. You call and 2 mins after the car is in front of hotel. The lounge is good too. Good variety of drinks and food. Clean. Rooms are not super bigs but can be worse . You are in Europe. Staff is professional . Gym is ok. Not super high tech... More 

Helpful?
Thank Canada12345678
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for taking the time to share your feeling after your recent stay with us. You have to know that your comment is greatly appreciated. Please contact our reservation department at your next visit on hicptoulouse@alliance-hospitality.com, we will be happy to welcome you back soon. More 

Amstelveen, The Netherlands
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is fantastic: right at the corner of Place du Capitole, the heart of the beautiful old city of Toulouse. I've stayed here twice this summer on business trips. Staff is friendly and breakfast is good. Although the rooms are fully equipped and the beds are good, the rooms felt a little outdated when compared to other 5-star hotels.

Helpful?
Thank martinus84
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for choosing to stay with us. I am happy to read you had a nice stay in our company, particularly enjoying our prime location. I hope to have the pleasure of welcoming you back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Price Range: $117 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#10 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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