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Crowne Plaza Toulouse

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#11 of 131 Hotels in Toulouse
Certificate of Excellence
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Crowne Plaza Toulouse
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730 Reviews from our TripAdvisor Community

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Showing 364: English reviews
London, United Kingdom
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have been staying for just two days in Toulouse and happen to book at this hotel. Long story short everything worked pretty well, the staff was friendly and helpful and the room was clean and modern. I liked it a lot and will definitely think to book it again if needed. Internet was slow in the room but very... More 

Thank Marco D
Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The Crowne Plaza is clean with a nice decor. The staff is efficient, multilingual and professional. The location on the square is excellent and breakfast is a lovely experience. It is worth every cent of the price.

Thank ammadrig
New York City, New York
Level Contributor
199 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Crown Plaza is a large hotel in the center of Toulouse. The location is excellent, right on the edge of the "most beautiful"" square in the city. Very central location within walking distance of many interesting sites. The hotel is comfortable with nice rooms. Ice machines on every floor. Coffee can be prepared in the room. T.V. is limited... More 

Thank Mark G
Derby, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have stayed in this hotel for short stays over the last ten years. The hotel is paid for by my company whilst I work in the Toulouse area. The rooms are all similar with bath and shower, TV, free WiFi etc. The hotel is perfectly situated on the Place du Capitole. From the square you can walk in several directions... More 

Thank AndyTA700
Murcia, Spain
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a great place to stay at a great price for the excellent location. The staff were friendly and helpful for most of our stay. The hotel amenities and comfort were great! We were upgraded at check in to a club room thanks to the friends we were meeting there. Do yourself a favor if you're driving and look up... More 

Thank Monalogue
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your feedback. I’m sorry that you had some difficulties to reach the hotel by car, it is true that the access may seems complicated especially the first time. Regarding your unpleasant experience, I want to apologize on behalf of the team for the way the events have happened and for the lack of service from... More 

Houston, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a King room, but were given a room with 2 double beds. In a subsequent email, the manager stated that we had booked a "twin room". However, when I emailed him our booking confirmation showing a "King Leisure - Non Smoking," he didn't bother to respond, or apologize for his mistake or inaccurate response. We asked the front... More 

Thank MJM804
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, I regret that you had a failed experience during your stay. Regarding your reservation, we received a request for four persons, this is why we give you a twin room. Concerning the taxi and the air conditioning, be assured that the remark that you communicated have been taken into consideration and passed on to our team in order... More 

Dublin, Ireland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here on two separate nights on our holiday down the south of France and I loved it. It was right on the main square, and lovely to walk around all the shopping streets nearby. The Hotel was lovely and clean and very comfortable. All the staff we dealt with were lovely and very helpful. We were travelling... More 

Thank LisaEC
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Lisa, I would like to thank you for sharing your experience with us on your latest stay. I am delighted to learn that you had a nice time in our establishment. We hope to welcome you back to the Crowne Plaza Toulouse! Sincerely, More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I would like to say millions thanks for Crown Plaza Toulouse. I am happy to come back here all the time. It's a pleasure all the time to stay there. The stuff is very kind and well aducated. Sometimes we had missunderstanding but it is not important. Because they all the time try to help and be kind with customers.... More 

Thank Мария С
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Maria, first of all, I want to thank you very much for your loyalty to our hotel and for your great comments! We are most grateful for those compliments. Please be assured we will share your nice comments with all the team. We hope to have the pleasure to welcome you again for a leisure stay at your next... More 

Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a guest in Toulouse and this was the hotel we were allocated, it was not my chosen hotel. The location of the hotel is amazing, you are right on the main square and everything within the charming city of Toulouse is within easy walking distance. The Crown Plaza is a pleasant hotel with pleasant common areas and pleasant... More 

Thank MDAP
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, Thank you for your feedback. We are delighted to read how much you enjoyed your stay and the comfort of your room and we thank you also for your remark which will help us to improve the quality of our equipment. Please contact our reservation department at your next visit on hicptoulouse@alliance-hospitality.com, we will be happy to welcome... More 

Dukinfield, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was only a one night flying visit as a stop off to Castre, but we were lucky enough to get a Executive Suite (Not what you know, but who you know lol). Amazing Suite and facilities, our room over looked the Town Square and Town Hall, during the Christmas Market period. The place was buzzing. Breakfast Served downstairs in the... More 

Thank Paul_Comm
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Paul, Thank you for your feedback and for taking the time to tell us about your positive experience in Toulouse. I am very glad you enjoyed your experience with us. We hope we get to see you again, soon! Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Price Range: $116 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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