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Citadines Wilson Toulouse

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Citadines Wilson Toulouse
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141 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Petersfield, United Kingdom
Level Contributor
303 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 530 helpful votes
2 of 5 stars Reviewed May 30, 2012

The photos on the Citadines website bear only a passing resemblance to the rooms themselves. On arrival I was shocked to see how basic the room was, only just above the level of a student study-bedroom in a hall of residence. The whole business of having to fold out the sofa bed and find the pillows etc after a long... More 

Helpful?
Thank Gordon2112
toulousewilson, General Manager at Citadines Wilson Toulouse, responded to this review

We are sorry to hear that we did not meet your expectations during your stay with us. At Citadines Apart’hotels, although some standard services are already included to the room rate, such as weekly housekeeping services, residents can choose other optional services, chargeable at nominal rates, based on their schedules and lifestyle preferences. Therefore, whether it is breakfast in the... More 

Antwerp, Belgium
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 27, 2012

Citadines was booked for me by the travel department of another company on whose behalf I was making the trip, so I was unaware that this was an "apartment hotel". Each room (or studio if you prefer) has a small kitchen with fridge, microwave, dishwasher, two cook plates and a somewhat motley collection of plates, cutlery and glasses (some of... More 

Helpful?
Thank mark_2570
toulousewilson, General Manager at Citadines Wilson Toulouse, responded to this review

Thank you for taking the time to share your feedback. In a Citadines Apart'hotel, residents get to enjoy the comfort of living in an apartment with an efficient use of space while enjoying the convenience of a hotel. Although some standard services are already included to the room rate (such as once-a-week housekeeping service), residents can choose other optional services,... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 6, 2012

Run from the hotel please don't come near it . The staff are not helpful .💩 The hotel is three star but I say it is one star really. They don't clean your room and the floor are discusting if you walk your leg will be black the room is tiny the bed is small. The A/C is all dusty.... More 

Helpful?
2 Thank 123A321

Travelers are raving about these Toulouse hotels

Yorkshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 31, 2011

I didn't want to rate this place "Average", but it wasn't quite "very good" The main hotel was very clean & well maintained however our room could have done with a bit more of a deep clean! The sofa & carpets were both quite stained in places & the stairs and hard surfaces were all very dusty. However the important... More 

Helpful?
Thank flockedwallpaper
Kual Lumpur
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 9, 2011

It was not my first time staying at the Citadines in Toulouse but how I wish it was my last. I agree that it is located at the most central of locations in Toulouse, that there is a well stocked mini market right next to it, not forgetting the famous L'Entrcote restaurant just across and the Metro and airport coach... More 

Helpful?
Thank AirBizTraveller
Stuttgart, Germany
1 review
2 of 5 stars Reviewed August 31, 2011

On the good site: The hotel is well located. The staff was very friendly and helping out in order to fix the internet connection. On the other hand, we had dirty water (redish rusty or at times even black) for 3 days when we turned on the warm water. Talking to other guests they reported the same problem. The receptionist... More 

Helpful?
Thank Tom L
Dubai
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 15, 2011

The hotel is small, clean, friendly and at the centre of town. i stayed there for 10 nights. i enjoyed my stay. i liked the location and the friendness of the staff. THe rooms are large and bright, and the the small Kitchenette is handy. There is some noice due to manitinance going on at the hotel.

Helpful?
Thank RashDubai
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2011

Stayed there for a week during a business trip last month and felt very well welcome by the friendly staff. Residence apartment are clean and extremely pratical / well equiped, in addition to a convenient location. Will surely be back next time. Thank you

Helpful?
1 Thank IAAG1214
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 23, 2011

The staff is bad to you. We stayed for a month and they never came to clean and there are spiders every where. It is very dirty like a junkyard. The doors are easily broken and the cards dont work. Latterly my little brother had allergy from the room. The A/C is very dirty and hardly works. The only good... More 

Helpful?
2 Thank 13579hrt
Shalimar, Florida
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed June 16, 2011

What a horrible hotel. Run, don't walk from this place!!! Very friendly staff, as they tell you there is nothing they can do about your horrible room, or the light that is burned out in the hallway. I was even told to bring down the burnt out light bulb, and asked if I could replace it myself. Fortunately my smart... More 

Helpful?
2 Thank Wildone_Z06
toulousewilson, General Manager at Citadines Wilson Toulouse, responded to this review

[--] Thank you for your feedback. My team and I apologise for not having met your expectations during your recent stay. I would like to assure you that the issues you have raised are isolated incidents and are not indicative of our usual service standards. As we are a serviced residence, our manpower strength does differ from a hotel. This... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Citadines Wilson Toulouse

Address: 8 boulevard de Strasbourg, 31000, Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Belfort
Price Range: $74 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Wilson Toulouse 3*
Number of rooms: 104
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Also Known As:
Citadines Hotel Toulouse
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