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Novotel Toulouse Aeroport

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#29 of 130 Hotels in Toulouse
GreenLeadersBronze level
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Novotel Toulouse Aeroport
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490 Reviews from our TripAdvisor Community

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Showing 106: English reviews
jinja
Level Contributor
19 reviews
17 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Pros: The staff were all friendly and the room was mostly clean and the hotel transfer was waiting for me at the time agreed. But otherwise it was a faded budget hotel feeling. It really needs a renovation/overhaul pretty urgently, the carpet was all stained and when I entered the room there was a credit card from the last customer... More 

Helpful?
Thank Tecate_Jinja
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

We stayed here for the night before driving further south to our holiday rental. The room rate was really good and I didn't expect too much being an airport hotel. But it was a great little hotel which I would highly recommend. The rooms are comfortable with all the standard tea and coffee amenities. The bathroom is clean and the... More 

Helpful?
Thank JDLondon_10
London
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
2 of 5 stars Reviewed July 28, 2016

For another week, we had to stay near Toulouse Airport for a late arrival of my wife and thought as a change to try Novotel. It turned out to be a disaster apart from couple of nice points. Firstly the car parking spaces are aplenty and well laid out . Secondly the pool is a nice size with a deep... More 

Helpful?
Thank Gardesh76
RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear Gardesh76, I acknowledge your explanation of your stay in our hotel. We wanted to thank you for the positive comments about our hotel. I am sorry that your wife had a dishonest taxi driver. Know that we have a free shuttle available. We apologize if the temperature of the air-conditioned room was so desired. We tried to make you... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

This hotel seems new and was very clean. The room was good for our family of four (kids age 7 & 10). The breakfast buffet was very nice and we were full after each visit. We had a good dinner in the restaurant one night and I cannot fault the staff for their friendliness and helpfulness overall. We weren't using... More 

Helpful?
Thank Kreeshmw
RespHebergement, Responsable réception at Novotel Toulouse Aeroport, responded to this review

Hello Kreeshmw family's ;) Thank you for your comment. It's always nice to receive your compliments. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Waiting to welcome you again at the Novotel Toulouse Airport. Christelle LA SPINA Accommodation Manager More 

Cardiff, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

Stayed here for 3 nights for the Wales Russia Euro2016 game in Toulouse. Nice, clean hotel, friendly, helpful staff, with good transport links into Toulouse and a free shuttle bus to and from the airport. There's a Lidl outside the main gate. Was the perfect base for our short break.

Helpful?
Thank John M
RespHebergement, Responsable réception at Novotel Toulouse Aeroport, responded to this review

Hello John M, It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. See you soon at the Novotel Toulouse Airport. Christelle LA SPINA – Accommodation Manager More 

Tallinn
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2016

The hotel is located not in exceptional neighbourhood but it is an airport hotel and a good one I must say! Furniture was top notch and nothing really to complain about. Oh yes, the pillow. The firmest of all standard pillows provided by any hotel I have ever visited. Breakfast - excellent. Room for improvement? Please do get rid of... More 

Helpful?
Thank AlvarFromTallinn
1 review
1 of 5 stars Reviewed June 18, 2016 via mobile

I've stayed in many budget hotels in France for work. The room and restaurant were fine. What you'd expect for the price. But the customer service was abysmal. Every staff member that I came into contact with was unhelpful and unfriendly. To put it simply they were rude and incompetent. In short, my recommendation is don't stay at this hotel..

Helpful?
Thank Jack P
The Hague, The Netherlands
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

The hotel is clean, pleasant and comfortable. Nice swimming pool. Just three points to have something to complain: 1) with every login on the wifi network you have to give in all data 2) the staff doesn't like it to service you with drinks on the terrace in the evening 3) the price for breakfast is too high .... Nevertheless,... More 

Helpful?
Thank Kalkeren
Teylingen
Level Contributor
17 reviews
8 hotel reviews
3 of 5 stars Reviewed May 22, 2016

Decent hotel, ok for a nights stay.Rooms are clean and tidy. Pity that most television programs were in French. Strange enough:For internet acces you had to fill in an e-mail address of your own.Breakfast: nothing wrong with that.

Helpful?
Thank Ruud v
Jersey
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 6, 2016

The air-conditioning in the room was not good - far too hot and could not sleep...The hotel is difficult to find by car, and we only did so with the help of the Sat-nav. Breakfast was not a good example of an international breakfast ... had to wait for the hot food...

Review collected in partnership with Accorhotels.com

Helpful?
Thank BobandDon
RespHebergement, Responsable réception at Novotel Toulouse Aeroport, responded to this review

Dear BobandDon, Thank you for taking the time to write on this site. Sorry that service and delivery were not living up to your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are eager to provide the best quality service for your stays; therefore your opinion is very valuable. Be assured that the necessary measures... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Toulouse Aeroport is located 5 km from the centre of Toulouse. This 3 star hotel is ideal for guests on a business trip in the Toulouse region. We provide a free airport shuttle service operating from 5.30 a.m. to 12 midnight. In addition to123 airconditioned rooms with WiFi internet, the hotel offers several meeting rooms, a restaurant, a heated swimming pool and a tennis court surrounded by 2 hectares of gardens. Private parking for your convenience. ... more   less 

Additional Information about Novotel Toulouse Aeroport

Address: 23 impasse de Maubec, 31300, Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Price Range: $73 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Toulouse Aeroport 4*
Number of rooms: 123
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Also Known As:
Accor Toulouse Aeroport
Novotel Toulouse
Toulouse Novotel
Hotel Style:
#8 Green Hotel in Toulouse
#13 Family Hotel in Toulouse
#18 Luxury Hotel in Toulouse
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