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Mercure Toulouse Wilson

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#9 of 130 Hotels in Toulouse
Certificate of Excellence
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520 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Zurich, Switzerland
Level Contributor
168 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed there 2 years ago and it was OK but so-so. It's been completely renovated since and is way above what its was. Modern, clean, functional, quiet, comfortable, ideally located. Many clever space-saving or practical ideas. Only remaining criticism is the small size of the rooms (ours had only one arm-chair and no desk or table, although a large... More 

Helpful?
Thank P J
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the hotel for 6 nights. The room, though small, was clean and modern. There are just the basics in the bathroom: towels, hand soap, and a 2 in 1 hair and body soap. The staff were friendly and helpful. The hotel's location is awesome - so close to the major attractions. The wifi was very good. We... More 

Helpful?
Thank Youssefsayah
MERCUREWILSON, Responsable réception at Mercure Toulouse Wilson, responded to this review

Dear YoussefSayah, Thank you for this excellent comment about your recent experience in the Mercure Toulouse Wilson. We are pleased to know that the hotel, the professionalism of our team as well as the quality of services offered returned this pleasant stay and we hope to have the pleasure to welcome you again in our establishment during your next travels... More 

Canton of Basel, Switzerland
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location and stylish interior pink and black themed design. I flew in via Toulouse airport and took the bus (€8) to the stop Jean after which it was a 5 min walk to the hotel. I stayed two nights at the Toulouse Mercure hotel for business in April 2016 together with 5 colleagues. My observations: entrance is stylish and... More 

Helpful?
Thank Juliette B
MERCUREWILSON, Responsable réception at Mercure Toulouse Wilson, responded to this review

Dear Juliette B. We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2016

i had a great one night stay. Best parking in town. the other hotels don't have parking and city parking are very expensive! People are very nice. It is clean and quite and right downtown for shopping and a block from very nice Gaumont theatre and Starbucks!

Helpful?
Thank Emmanuel L
MERCUREWILSON, Responsable réception at Mercure Toulouse Wilson, responded to this review

Dear Emmanuel, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely More 

Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 2, 2016 via mobile

The hotel is well situated and the lobby is stylish! Excellent welcome by Blandine who is very professional and friendly. The room is nice but some Housekeeping issues: soap was open, towel not folded and toilet paper empty.... Upon check out the surprise: breakfast on the bill but not consumed. We mentioned it, but it took a while until refunded..

Helpful?
Thank anomad1
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Anomad1, We are truly sorry that the level of service was not up to your expectations, and we ask you to excuse us. Your comments and suggestions allow us to improve our services, therefore your opinion is very valuable, especially in this type of situation. We look forward to welcoming you again soon. More 

Bangor, United Kingdom
Level Contributor
197 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

Stayed during Euro2016 in a tiny room with a small bathroom with the shower above the bath. Very basic breakfast, coffee from a push button machine, orange juice from concentrate. There is a small lounge area near the entrance serving drinks but they would not serve anything after midnight due to some regulations. The hotel is very central in the... More 

Helpful?
Thank Dieithryn
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Dieithryn, We are truly sorry that the level of service was not up to your expectations, and we ask you to excuse us. Your comments and suggestions allow us to improve our services, therefore your opinion is very valuable. The coffee maker in our breakfast room distributes coffee beans , ground every request for espresso , American coffee, cappuccino... More 

Philadelphia, Pennsylvania
Level Contributor
74 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed July 8, 2016

I stayed at Mercure Toulouse Wilson for 4 nights in June-July 2016. Overall, I am happy with the hotel, and don't mind coming back, but my guess is that other hotels are good as well, so I might try a different hotel next time i visit Toulouse. Good: (1) The hotel is virtually facing Jardin Pierre Goudouli, which is a... More 

Helpful?
Thank makoto n
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear makoto n, We thank you for taking the time to share your experience at the Mercure Wilson. We are very pleased that you were charmed by the decor of our establishment, location and services offered. We will not fail to convey your gratitude to the team. We hope to see you soon and please at your next stay, book... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed July 5, 2016

The hotel is nicely decorated. The location is very convenient close to restaurants and subway. The personnel is friendly. If I travel again to Toulouse I will definitely try to stay in this hotel again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank vquadrini
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Cher vquadrini, It is with great pleasure that I read your comments, and thank you very much for taking the time to share with us your experience at the Mercure Wilson. We are delighted that the attention and quality of service offered by our team you have made to live a good experience ! Know that I have shared your... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed July 4, 2016

I've stayed at this hotel approximately 4-5 times over the past 8 yrs. Centrally located: steps away from the Capitoul (main square). Close to all the shopping Toulouse has to offer (Chocolate, Pastries, Lafayette, Etam, etc). Walking distance to all the churches and Museums. All the staff are excellent (front desk, lobby bar, and breakfast). Very helpful and cheerful. Will... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank dvaitek
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Cher dvaitek, We are delighted that you have chosen the Mercure Wilson again and thank you infinitely for having left these comments on Tripadvisor . What a pleasure to read that you enjoyed the hotel , its location and especially the service of our teams. We strive every day to make impeccable service and be up to the expectations of... More 

London, United Kingdom
Level Contributor
409 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

We enjoyed a long weekend in Toulouse and liked the location of this hotel. It describes itself as a 4 star property but feels more like a 3 star. The rooms are functional but our room was on the small side. The public areas are also limited. The staff are OK fine but not overly friendly. We didn't try breakfast... More 

Helpful?
Thank Howard M
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Howard M, Thank you for taking the time to write a review following your visit to the Mercure Wilson. Your positive appreciation for our hotel is important to us and we thank you . Your feelings are shared on volumes, yet we are about average for hotels hyper center, then for your next stay , please reserve a Privilege... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 

Additional Information about Mercure Toulouse Wilson

Address: 7 rue Labeda, 31000, Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Wilson
Price Range: $89 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Toulouse Wilson 4*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Hotwire, Travelocity, Agoda, Priceline, TripOnline SA and Odigeo so you can book your Mercure Toulouse Wilson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson
Hotel Style:
#6 Luxury Hotel in Toulouse
#12 Family Hotel in Toulouse
#13 Romantic Hotel in Toulouse
#18 Business Hotel in Toulouse
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