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Hotel Saint Sernin

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#35 of 130 Hotels in Toulouse
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Saint Sernin
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166 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Berkeley, California
2 reviews
Reviewed October 24, 2016

My husband and I stayed here two nights in September, then returned for a night in October. On our return trip, we had a beautiful, relatively spacious room overlooking the Basilica; our room in September was smaller and less distinctive, but still attractive and well designed. The staff were uniformly gracious and helpful. Don't miss the breakfast, which as other... More 

Helpful?
Thank judysT1244VV
HOTELSTSERNIN, Responsable réception at Hotel Saint Sernin, responded to this review

Sir, Miss, Thank you very much for taking the time to leave us your opinion about our hotel. We hope to see you again. We will try to satisfy you as we did. Thank you again Hotel St Sernin More 

A TripAdvisor Member
Reviewed September 10, 2016 via mobile

Perfect location in the heart of Toulouse with a stunning view, and the breakfast was fantastic. The common areas of the hotel were cosy and brilliantly decorated. Friendly stuff, beautiful design and very good prices.

Helpful?
Thank A TripAdvisor Member
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 9, 2016 via mobile

I stayed here one night on the way to somewhere else and booked it last minute. It was rather expensive I thought for 130€ for the night excluding breakfast and the room was tiny and pretty basic. However the bed was comfortable, the a/c worked well and it was quiet considering near a square with bars. The best part of... More 

Helpful?
Thank JRM1980
Budva, Montenegro
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 3, 2016

A nice, low budget hotel in the quiet neighborhood of St. Sernin. The rooms are nice, but for solo travelers, do not reserve the smallest room. They have larger single rooms on the street side, which are better. Friendly receptionists, good internet connection.

Helpful?
Thank Yunus-July2015
Salt Lake City, Utah
1 review
Reviewed July 22, 2016

We've stayed here many times over the last 7 years. This hotel gets better and better. Staff is always friendly and helpful: from taxi to restaurant reservations... Reserve a room facing the basilique. The view can't be beat!

Review collected in partnership with this hotel

Helpful?
Thank michellemF6536VJ
Glasgow, Scotland
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 21, 2016

I very rarely offer a review as poor as this, however I feel I must forewarn any potential visitors to avoid a stay at this hotel. The location is very good, centrally located with only a few steps to the stunning Saint Sernin Cathedral. The rooms are extremely small and the overall feeling is of a hostel rather than a... More 

Helpful?
Thank kmcroberts622
HOTELSTSERNIN, Propriétaire at Hotel Saint Sernin, responded to this review

Dear Customer, We are delighted to have found our perfect location in the city center of Toulouse, but are very sorry that the room you have chosen is a standard size. Know that we have more spacious rooms , it is regrettable that you have not given your opinion there, we would have been happy to show you a room... More 

Brighton, United Kingdom
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 15, 2015

We were able to get the last parking space at this hotel but best to ring ahead to reserve a space as we were unable to do this online when we booked this hotel. Staff were friendly and helpful. The hotel itself was modern and colourful. No lifts, just steps. The room itself was small but it was clean and... More 

Helpful?
Thank CatSP79
New York, NY
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 31, 2015

I have a lot of mixed feelings about this hotel. I booked it because it was relatively close to the Palais de Congress where I was attending a conference, seemed reasonably priced, and looked charming and modern. The problems started the night we arrived, since we came in late and had dinner before checking in, we showed up just after... More 

Helpful?
1 Thank Judd S
HOTELSTSERNIN, Responsable réception at Hotel Saint Sernin, responded to this review

Dear Madam, your comment gives us clues about what we should focus on and what we should avoid. We sincerely would like to thank you for the time spent for us. We appreciate it. We strongly would like to welcome you again in our hotel Best regards. Mr TIMANI More 

Chichester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2015

We were only in Toulouse for one night and this hotel was in a great central location. Our room was clean and nicely renovated and had delightful views of St Sernin Basilica. The staff were very friendly and helpful. We would definitely stay here again.

Helpful?
Thank katiefromchi
HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello Katie, thank you for choosing our hotel and for your comment. We are delighted that you enjoyed your stay. We hope to see you again in our establishment. Kindly regards, The reception. More 

Paris, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2015

I am regularly in Toulouse for my job and ALWAYS stay at the Hotel St. Sernin. It is veritably a perfect hotel - the staff are gracious, friendly, very helpful and attentive - the breakfast is marvelous with fresh croissant and bread, soft boiled eggs, orange juice you press your self so it is really fresh, and always a freshly... More 

Helpful?
Thank jay2rocket
HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello, thank you so much for staying frequently at our hotel and for your very nice comment. We're waiting for see you again. Jeanne. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Concierge
Official Description (provided by the hotel)
St Sernin The hotel has just been completely renovated with taste in contemporary shades of gray and flax. We offer our clients a unique location opposite the Basilica of St. Sernin and two steps of the Capitol. ... more   less 

Additional Information about Hotel Saint Sernin

Address: 2 rue Saint Bernard, 31000, Toulouse, France
Location: France > Occitanie > Haute-Garonne > Toulouse > Taur
Price Range: $76 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Saint Sernin 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Saint Sernin Hotel
Hotel Style:
#17 Family Hotel in Toulouse
#24 Romantic Hotel in Toulouse
#26 Business Hotel in Toulouse
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Saint Sernin staff and other travelers.
1 question
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Questions? Get answers from Hotel Saint Sernin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Larger single rooms on the street side.”
 of 5 bubbles Yunus-July2015, Aug 3, 2016 | Read review
“The parking garage is scary and the opener did not work well!”
 of 5 bubbles michellemF6536VJ, Jul 22, 2016 | Read review
“2nd floor rooms have balconies - if you can deal with the noise and temperatures, it's like sleeping outside!”
 of 5 bubbles JuddS, Jul 31, 2015 | Read review
“Ask for a room with a view of the Basilica.”
 of 5 bubbles katiefromchi, Jun 29, 2015 | Read review
“If you can get one of the 'Basilica' rooms your windows open out onto the tower across the street and you can hear the carillon bells - which stop at midnight to let the town sleep.”
 of 5 bubbles jay2rocket, Jun 13, 2015 | Read review
5 of 5
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